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  • 已解決

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in new… (閱讀更多)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Susie 於 5 個月前 詢問

Denys 於 5 個月前 解答

  • 已解決

recovery key

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in th… (閱讀更多)

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

waynenelson327 於 4 個月前 詢問

Sebastian Becker 於 4 個月前 解答

  • 被鎖定

why is there no way to contact support?

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not funct… (閱讀更多)

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not functioning properly? This is really really disappointing.

atgilman86 於 4 個月前 詢問

Paul 最近回覆於 4 個月前

  • 被鎖定

Cannot access information

I was for reason having to default to LibraOffice and I really did not like that. I switched to FireFox so that I can open files through this browser instead. For some re… (閱讀更多)

I was for reason having to default to LibraOffice and I really did not like that. I switched to FireFox so that I can open files through this browser instead. For some reason I download the files and it should take me to view the file in FireFox. I cannot view it at all. I wanted to be able to view the files in FireFox and then I can sync it with Google Docs and then open some of my files into google docs and I do not have to deal with LibraOffice. Why can I not view my files?

SuMo Bot 於 4 個月前 詢問

Paul 最近回覆於 4 個月前

  • 已解決

site bloqué auquel je vais assez souvent

Bonjour en voulant aller sur un site connu et auxquels je vais j'ai eut ce message je n'ai rien modifié sur mon ordi d’où cela viens t-il et surtout comment y remédier. … (閱讀更多)

Bonjour en voulant aller sur un site connu et auxquels je vais j'ai eut ce message je n'ai rien modifié sur mon ordi d’où cela viens t-il et surtout comment y remédier. Merci "Pourquoi ce blocage ? Quelque chose dans le comportement du navigateur nous a intrigué.

Diverses possibilités:

   vous surfez et cliquez à une vitesse surhumaine
   quelque chose bloque le fonctionnement de javascript sur votre ordinateur
   un robot est sur le même réseau  que vous

Des difficultés pour accéder au site ?"

rosegalvano58 於 4 個月前 詢問

rosegalvano58 於 4 個月前 解答

  • 已解決

Fonts too small on sidebar & in drop downs

DAM SERVER ERROR! Every thing I wrote here is now GONE! Is it possible to make sidebar & drop down list LETTERS LARGER? The're tiny, too small to see without he mag… (閱讀更多)

DAM SERVER ERROR! Every thing I wrote here is now GONE! Is it possible to make sidebar & drop down list LETTERS LARGER? The're tiny, too small to see without he magnifyer. Shrinking the page has no effect on the sidebar or the drop downs which stay tiny I cannot see tiny letters, I have to use the magnifier to see them & that is very awkward.

sheila 於 4 個月前 詢問

Paul 於 4 個月前 解答

  • 已解決

No more tabgroups

I am using tab groups and suddenly they all disappeared. There is no hint or trace of this function, not even in the tab pulldown menue. I checked the internet, I restart… (閱讀更多)

I am using tab groups and suddenly they all disappeared. There is no hint or trace of this function, not even in the tab pulldown menue. I checked the internet, I restartet Firefox several times, I restarted my notebook (Windows 11), I checked about:config (tab groups are enabled). I even reinstalled firefox - it seems like tab groups never have existed. What might have happend - and how could I get that feature back?

Thank you in advance Wolf

mail2472 於 4 個月前 詢問

mail2472 於 4 個月前 解答

  • 已解決

Sprache

Nach dem Update vom Oktober kann Firefox nicht mehr auf Deutsch angezeigt werden. Die Umstellung auf Deutsch in den Einstellungen haben keine Wirkung. Was ist zu tun? … (閱讀更多)

Nach dem Update vom Oktober kann Firefox nicht mehr auf Deutsch angezeigt werden. Die Umstellung auf Deutsch in den Einstellungen haben keine Wirkung. Was ist zu tun?

rene.ackermann 於 4 個月前 詢問

Kiki 於 4 個月前 解答

  • 已解決

Updated Firefox, add-ons lost

Hello, Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine… (閱讀更多)

Hello,

Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine defaulted to Google (yikes!)from Duck Duck etc. I am very specific about trying to block all ads, trackers, etc and avoiding all Google products. Other things stayed the same like cookies preferences.

Is this done by design? Is there a file somewhere that still has all my add-on info, that I can restore.

I really would give up on browsing if I am forced to see ads all the time.

Thank you! Petrus Martens

pmartens 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答

  • 已解決

Unload Tab function not appearing in dropdwon menu

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function… (閱讀更多)

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function. I followed the instructions, right-clicked on the tab, the drop down menu appeared, but there wasn't an Unload Tab option. However, there was a Reload Tab option shown.

How do I resolve this? I'm using a macOS 15.6.1.

motoman24 於 5 個月前 詢問

Paul 於 5 個月前 解答

  • 已解決

Fix "The bookmarks and history system will not be functional" error message

I have been a Firefox user for many, many years. I started getting the Subject message: "The bookmarks and history system will not be functional" error message this even… (閱讀更多)

I have been a Firefox user for many, many years. I started getting the Subject message: "The bookmarks and history system will not be functional" error message this evening. I started to "Fix" this error based on the Mozilla Support page. Actually, I first tried restarting my computer and that didn't correct the problem. I then noticed I could "sign off" Firefox which I thought I'd do and sign back in. I didn't notice until after the fact that my Firefox account was tied to a very old email address I once used that is no longer active "commish3@bellsouth.net". When I tried signing back into Firefox using that old email account, it said a security code would be sent to that old email address. Problem is I no longer have access to that email account.

1) Is there a way I can sign back in and have a security code sent to my current email address: tad3.dickinson@gmail.com ?

2) Can you assist with restoring my bookmarks. Again, years of building these bookmarks that I'm very dependent on.

Thanks, Tad Dickinson

Tad Dickinson 於 4 個月前 詢問

t.r.ernst 於 4 個月前 解答

  • 已解決

Firefox 143

Yet again Mozilla have decided that yellow folder icons are not needed and have amended the code so user chrome files no longer work. Is there a new way to return the fol… (閱讀更多)

Yet again Mozilla have decided that yellow folder icons are not needed and have amended the code so user chrome files no longer work. Is there a new way to return the folder icons to yellow or are we stuck with the black icons with a white frame?

neilcaine 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答