Firefox 技術支援討論區

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing the problem. The blank text includes dropdown menus too - all options inside them are blank. Currently on Firefox v107.0, but the same problem happens with older versions.

If I go into Troubleshoot mode, the Google searches are working fine. I have refreshed Firefox, Cleared the startup cache. But the problem persists. I uninstalled Firefox from the machine, restarted the computer. Did a fresh download and install, haven't signed in so there are no addons/extensions to cause problems.

This is happening on both an Intel Mac and an M1 Mac running Mac OS 12.6 Monterey.

I attach one screenshot showing the same page with and without troubleshoot mode on. The second screenshot shows another page of results including what looks like weirdly encoded characters.

I've followed all the suggestions in the support page but nothing has helped. I'd really appreciate any advice on further troubleshooting. Thanks in advance for any help.

Is there any way I can completely disable horizontal scrolling? I'm using a laptop with a trackpoint (lenovo x230, Windows 10) and it's not terribly accurate, which means scrolling whilst a youtube video is going often makes it track backwards or forwards, and another website I use uses a horizontal click to send me to the next page, which sucks. I would prefer to just be able to disable it entirely. Thanks!

I swear to god I used to have it disabled, just need to work out how again.

FireFox V. 107.0 -MBP-High Sierra.

Lately the last couple of months when I google search webpages then select them, Fire Fox doesnt bring up the article, Its been happening a lot and getting really irritating. So I bring up Google Chrome and it always brings up the article. SEE THE PICTURES. I use only Fire Fox as my browser, I keep Chrome around for when Fire Fox doesnt want to work properly. As you will see in the pictures the same website for both browsers. Fire Fox wont show the article no matter how many times I refresh the page or shut FF down, or reboot my MBP, but Chrome works perfectly every damned time. Why cant Fire Fox open the article but Chrome can? I need your help, any advice is greatly appreciated. SEE THE PICTURES.

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks thing and imported it to the new pc.

Now.. I have all my bookmarks and everything appears great. Except whenever I open a link from say my work it opens a Mozilla window that doesn't have my bookmarks. When I try to combine the windows It doesn't let me. I am also scared of losing access to the Mozilla with my bookmarks as I work from home using those. (the desktop shortcut to Mozilla opens the one without all my work)

In the attached screenshot things to note, the bookmark bar available on left isn't there on the right. Additionally in the taskbar (bottom) it shows Mozilla in two distinctly separate icons. When two Mozilla windows are open, they share the same icon on the taskbar, these do not, which leads me to believe I have two incompatible versions existing next to each other.

Hello.

It seems I get a problem or two almost always with a new update lately. I have been using an userChrome.css to reduce the width of sidebar but the latest version 107.0 now ignores it and have a wide width even at the narrowest. Mine currently is set as, "#sidebar {min-width:30px !important; max-width:none !important;}" This no longer works. Your support much appreciated.

Regards,

I have Firefox 107.0b5 (64-bits) Snap for Ubuntu canonical-002 - 1.0 I use Ubuntu Mainline to update to newer kernels. Never had any problem doing that. I am now on 5.19.15. But when I upgrade to kernel 6 (which is now at 6.0.5) Firefox tabs crash. Reloading doesn't help. Each new tab I open gives the same crash message. I have to restart to get Firefox going again. So I removed kernel 6 and reverted back to kernel 5.19 and have no problems any more. But question, what is the problem between kernel 6 and firefox? Does anybody else experience this problem?

I have no other problems with kernel 6 with other programs or hardware or whatever, only firefox tabs crash...

Hello. I use developer's version of ff for a few weeks (currently on 107.0b2). I recently decided to switch back to stable version 106. However, when I run it it says

``` Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox. ```

So, how do I move from developer's version back to stable without losing anything?

(OS: debian 11, if it matters)

A required site I need to use for work has a popup dialog box that never works right in Firefox, the popup dialog shows up as a blank box or doesn't popup at all in Firefox. I must print what is supposed to be there in that dialog box. It's been like this for a couple of years now. I've tried everything imaginable and searched high and low for the fix. I have had this particular site set as an exception to popups blocking, and then I also set it to have all popups unblocked. Still doesn't work either way. I have to use the site in Brave instead, and it's the only way I can get what I need done. I used to love Firefox SO much, I used it exclusively. But it has undergone some unpleasant changes recently, such as hiding my open tabs on my iphone. Because of these issues I find myself using other browsers more and more.

Hi Today I updated Firefox to version 106.0 and I can't get rid of the "arrow button" from top right (screenshot attached - near the minimize button, I marked it). The function of this button is clear for me - tabs management. But I can manage my tabs without special button for it. I want to remove it. I tried right clicking on it, but the "remove from toolbar" option is unavailable. I tried to customize toolbar, but it won't work either (I can't take it from te toolbar).

How to remove this button?

Firefox just updated itself to v106 (x64). Opening Microsoft outlook web mail (https://outlook.office.com/mail/) gives me the opening envelope between 5 & 10 times, then an error screen that says "multiple redirects detected". Hitting the 'refresh' link works fine, and no trouble after that, so maybe a sign in issue? Seems to be a new problem; didn't happen yesterday.

I first realized an issue with downloading PDFs through the Firefox viewer - I cannot. The download button does nothing, there is no prompt, no popup, and no file downloaded. I have also tried to print to pdf, that also seems to fail.

Today I realized I also cannot attach any files to an email through Gmail in Firefox, which is now leading me to believe that the software is unable to interface with my files at all.

Things I've tried include: - Turning off popup blocker - Refreshing Firefox in the ->Help->More Troubleshooting Information Menu - Starting Firefox in safe mode - Reinstalling through snap

The only way I can currently download files is through wget, and the only way I can send attachments is by installing Google Chrome, which is kind of a last resort for me.

I am running Ubuntu 22.04, this is on Firefox 106.0, though it didn't work last update either.

Thanks for any help

Edit: I have been googling for answers but after posting this question a similar thread popped up, the solution is to install the following packages:

xdg-desktop-portal xdg-desktop-portal-gtk

Hello, I can't access the home router. 192.168.1.1 results in "Secure Connection Failed" and nothing can be done. How can I solve the problem?

Please answer me at [email]@yahoo.com

Best regards, Ioana Udrea

MacBook Pro OS High Sierra Firefox version: 106.0b4

When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a couple of months. See Error Message below.. Google Chrome has NO problem pulling up the address. How can I fix this? Thank you.

Hi All,

I' m having the issue that .jpeg images don't zoom smaller in Firefox (they do in Safari). I'm performing cmd-+/- on a Mac keyboard.

Any ideas?

Thank you, Russ M.

On my laptop, I run FDE as my daily driver, with the release version to handle my webmail. I also use portable firefox (from portableapps.com) as a browser to use while at work, from a thumb drive. While using that portable verison, I usually just go to google image search, and a work site that would definitely be secure.

My question: I don't like to update the installation on my thumb drive very often, and occasionally work computers are very slow anyways. So if I were to update it no more often than once a month, which version of firefox would be most secure: Release, Beta, or Nightly?

If doing this is just dumb, then which version gets updated less often--it would be Release, correct?

When Firefox asks if I want to download an update and I agree, soon after that but not right away it stops working - on every new page it says "We need to restart to finish updating" <- This last bit is VERY annoying. Is there a way to keep FF working in such situation? I usually have 3 FF profiles running, about 10-20 tabs each and when it suddenly does this - I can restart them all but when it is suitable for me.

The only solution I can see so far is disabling updates via group policies (which is not well documented, where do i put this policies.json on Fedora? need to google that).

Any other ways to keep updates and FF running until I decide when to restart? Thanks.

The URL in the URL bar is trimmed. I went to about:config and disabled "browser.urlbar.trimURLs", but it still did not work after I restarted Firefox. (see images)

Firefox version: 105.0 (on beta update channel)

I later then found out that there is a lot of unused space on the right. (see https://1drv.ms/v/s!Ag9_47ED3j7sgsZhkB02k7gI3lavyg) How do I remove / make use of the space on the right of the URL bar? How do I turn off the trimming of the URL?

Any help is appreciated!

As of today, I'm seeing black text on the black background of every site with a dark theme, including Google Search and Github

I'm running Firefox Developer Edition 105.0b8 on macOS 12.5.1. My macOS Appearance is set to Dark

Switching the Website Appearance config setting between Firefox Theme, System Theme, Dark, or even Light does not change the colour of the text

In order to more convenient drag-and-drop interface, I need a fixed fixed space in nav-bar like Edge. For now we can add a flexible space on it. But it's flexible and it will disappear when I use a side window. And I can't drag over titlebar-buttonbox-container Please help me. Thanks!