Firefox 技術支援討論區

I get this message when trying to access this site: "We can’t connect to the server at www2.optumrx.com"

I can then go to another browser, like Edge and I have no problem accessing the site. I am using a Windows 11 Lenovo computer running Firefox 120. This problem just started to occur.

I can sign into YouTube ok, and the pictures of the video's are ok, but whatever I try to watch I get a green screen and just the video sound? It started happening yesterday. I am getting fed up with YouTube and the issues it has with Firefox. I'm having to use Microsoft Edge to watch videos. I've done the 3 resets it says on the support page, but still have the issue. Many thanks for getting back to me.

It is ABSURD https://bigthink.com/neuropsych/tab-overload/

Why browsers UI didn't change from 1999, when we know it causes tab overload, brain has to constantly filter everything it sees and how we engage with information is cruical in this age. All we get after 24 years are 4 categories to group tabs. I had even 3000 tabs peaking, average 1000+ reading philosophy. Einstein said: "human stupidity is infinite"...

Bookmarks are atrocious, you cannot even scroll panel with mouse holding bar, cannot cltr+f for existing folders, bookmark manager doesn't find existing folders, it sorts folders with bookmarks together contained under a folder... Doesn't have even tags, with thousands of bookmarks and folders, it would take 10 minutes to find fitting folder... I didn't also find any good 3rd party solutions really...

There are tab manager addons, but if you have again a lot of different tabs, it won't help you, it is useful for short-term workloads, but then you have nothing to store things in more permanent way. Also making notes all the time with reading would cost too energy especially if you need to research many things together... There is prototype of AI that saves all things based how you hover cursor over text etc. It would be great if it supported AI tracking and then highlights important info and makes notes, it is not publicly available yet in some solution...

Note taking programs suffer from same issues, missing core features, chat with AI is still very rudimentary and won't help you bring some small notes or piece of info you read 2 years ago, or something specific on-demand... When note taking program cannot even collapse notebooks on main view and you have seeing like 100ths different entries, or doesn't show available tags and selecte multiple of them quickly together under each notebook...

bottom line: there is no tab management really and all addons are really basic and doesn't support long-term intelligent storage for a lots of tabs so you find what you look for later, bookmarks are unuseable after certain amount (again no good third party solutions i saw...). Note taking programs all suffer from same issues, missing core features, again it is impossible to navigate any else way except using tags, but then if you have many then what, you cannot use tags to find thing nested under 20 other things, some specific bit of info, it will still be vehement to sort, if you cannot use multiple things together like jump to notebook and then see all tags what are there available, which would work better, you cannot remember all tags in each notebook you have... All solutions that exist missing core features and are overly simplistic and vehement... This gave me executive dysfunctions...

And if i give feedback to devs of absolutely logical core things, or what could be better and is missing and what stems from purpose and function and is self-evident: they tell me i am brilliant, it is ABSURD... Don't know what to say... 2023 there is still not way to efficiently make notes, capture knowledge... Even my former 160IQ friend said he had millions of files on disk basically has no idea where anything is... Learns everything from memory as he reads it before he goes to next things... It is really dumb in information age, so much interesting things from what we read is permanently lost, there is no really good way to capture info and link it and bring it easily later... Just diet, or healthy lifestyle can be complex and many different areas that are related and are under 20 other things... IT is impossible to find something later... It is absurdly bad how devs don't realize these things and normal ppl tell you you are crazy if you have over 10 tabs, while it was shown today work can generate easily over 100 tabs and it is important to manage information well... Yet there are no solutions, would have to hire programmer for every small thing i notice somewhere is missing, or is vehement useless basically...

Hi

Trying to make sync work the way I want. Initial question:

I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the desktop browser, without opening them first. I've found out how to view them in the side bar, but I see no option to bookmark all tabs.

It would be nice to have synced Tabs in the Library window and Options panel.

Is there any way to rotate between different screen sizes option using shortcuts keymaps which appear during "responsive design mode" is on. I found extensions which resizes whole browser & they helps. but it also causes developer tool to resize along with browser which hinders me to see different css properties. so i am looking for a way to rotate only screens.

"Responsive Design mode" is what turns on when we press ctrl+shift+m.

I Love using firefox more than Chrome. This is my go to browser.

(please refer to image attached)

How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, etc?

Active logins and Site settings is UNchecked and yet it still logs me out. What is the purpose of those 2 boxes I may be misunderstanding them

Greetings!

This is so strange.

My Screenshot Icon in FF 120 is gone. Tried adding it back, but it's not there under More Tools -> Customize Toolbar. Overllayed Firefox with a new install - no change. Disabled/enabled extensions and themes. No go.

Am I the only one? Any ideas?

Thanks. :)

I use CCleaner>Options>Cookies to save cookies in certain containers. I see that Firefox uses userContextId to specify a container. Where can I find which userContextId NUMBER is assigned to which container NAME?

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Hi,

On September 15, 2022 I created this thread here on Firefox Support Forum and now I finally have an answer to the question, but as we can see my thread was archived and I can't update anything, so I decided to create a new thread just to mark my previous question as solved and bring it an answer.

I contacted Mozilla Firefox developers and got a response: Firefox is no longer integrated with Gravatar. Considering this, I can tranquilly say there is no bug or problem with my account as I thought. It's a pity that Firefox no longer support Gravatar integration, and even if I use an old version I will face the same "issue" because the Gravatar integration was a online feature linked to the Firefox account*, not to the browser itself.

Info source: https://github.com/mozilla/fxa/issues/15665

- - -

Admins can now archive and close this thread, I only ask to keep it online to help who may need this information in the future. Thanks.

• Actually I made a mistake when I wrote this, the Gravatar integration was an online feature linked to the Mozilla account, not Firefox. James explained the distinction on #4 post of the current thread.

Last edit: On January 31, 2023 I created this thread on r/firefox but no one answered precisely. This current thread here on Firefox Support Forum also solves what was asked on reddit. The thread created on January 31, 2023 and posted on r/firefox was archived as well, like what happened to my thread with the same theme here on Firefox Support Forum, then I also created a new thread on r/firefox to mark my question as solved.

I am trying to change the keyboard shortcut of the Tools → Downloads menu (opening up the downloads).

I accidentally click that sometimes and it is quite annoying, so I thought I'll switch the shortcuts to a more complex one to avoid these mistakes ^+⌘+J and when I remap that in the Keyboard preferences, the new shortcuts shows up in the menu, and it starts working but the old shortcut ⌘+J is still working.

I believe that is a bug in Firefox.

This issue was introduced by 117.0 Now I must click all URLs twice to get the website visited.

O.S.: MacOS 11.7.9 (BigSur), Firefox 117.0

JOOP!

When I go to Amazon.com in Firefox, the URL is changed to this: https://www.amazon.com/?smdm-noredirect=true I cannot change it back - it continues to apply ?smdm-noredirect=true

When I try to log in via that path, I get this message:

Looking for Something? We're sorry. The Web address you entered is not a functioning page on our site Go to Amazon.com's Home Page

This does not happen on Chrome.

Firefox just updated to version 120.0 I hadn't used youtube for a while. When I tried to play youtube videos none of them will play, only get a green screen with audio In troubleshooting mode they will play Refreshing firefox does not fix the problem

Hi! So, I don’t really know what I did but I tried opening Firefox and it says Your Firefox profile cannot be loaded. It may be missing or inaccessible.. I tried reinstalling it and it shows the same error. How do I fix this?

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l List of devices attached 013db356 device usb:336723968X product:OnePlus6T model:ONEPLUS_A6010 device:OnePlus6T transport_id:9 ```

On the device I've enabled "Remote debugging via USB". But when I click on "Enable USB Devices" button, nothing happens. I can see only "Updating..." message, then "Disabled" again.

Also no devices in the devices list, because USB Devices are disabled. "Refresh devices" does not make any changes.

I'm having a problem with Win 11 that will likely require that I reinstall the OS. I decided to move most of the data in my User folder by right clicking and changing the drive from "C:" to "E:" in the Locations tab. Firefox was closed as a I did this, it worked fine, and then I restarted the PC. Upon opening Firefox none of the extensions are working and I'm not sure what to do.

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. Before that all working fine. I have already tried the troubleshooting steps from here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can, Still no luck! Edition Windows 11 Home Single Language Version 22H2 OS build 22621.2506

Note:Whenever i switch to mobile hot spot i have to restart laptop to make Firefox work.

Is there any permanent solution for this problem?

I'm using last release Firefox in a fresh install of Debian 12 with KDE. Trying to personalize colors and get a coherent style, I've installed Firefox Color and it worked fine, except for a few GUI elements.

I solved the scrollbars part with this answer:

https://support.mozilla.org/en-US/questions/1419353

Is there a similar setting for the menus? I mean in Firefox's menu bar or the ones popping over the page. The dropdown of the burguer menu and the bookmarks toolbar do get styled (I will include images showing the difference).

Thank you in advance and to zeroknight for sharing the bit about scrollbars!

I want to be able to start a live stream in Mighty Networks - all seems to work, except the go live button is blanked out. I tried all the usual up to reinstalling firefox and generating a new userprofile in windows 11 and getting a brand new firefox version running in the new userprofile. With other browsers like chrome it just works fine.

On my latptop running windows 10 firefox does not encouter this problem.

Any suggestions are very welcome, I can of course switch browsers but would prefer to see this issue resolved.

Curious to hear if any other users encounter the same issue,

Thanks for any help provided,

Bart