• 已解決

Why I can't take screenshot?

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hes… (閱讀更多)

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hesco-mis/. This issue persists despite numerous attempts, and it seems to be unique to this particular website. Is there any other way to take screenshot of site? I really want to take a screenshot for personal reason. Is it not allowed from the site owner side or what?

Hamza Shareef 於 1 天前 詢問

jscher2000 - Support Volunteer 於 1 天前 解答

  • 已解決

Downloaded CSV file gets saved in XML format

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. Howe… (閱讀更多)

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. However, in the current version, while the file save dialog defaults to a filename that ends in .csv and CSV is selected in the "Save as type:" drop-down, the data in the file that Firefox actually saves is in XML rather than CSV format. I don't know in which version of Firefox this behavior changed, as it's been a couple years since I tried to use this feature. Or I suppose it actually could be a new bug. I do know that when I use the same feature in Microsoft Edge, it saves the CSV file in the correct format, so this behavior seems to be peculiar to Firefox, rather than anything wrong with the web application.

KevinR1 於 6 天前 詢問

zeroknight 於 6 天前 解答

  • 已解決

Website page does not fully load

This link does not fully load using Firefox, but does using Chrome. https://act.environmentaldefence.ca/page/147607/petition/1 I am unable to sign the petition because … (閱讀更多)

This link does not fully load using Firefox, but does using Chrome.

https://act.environmentaldefence.ca/page/147607/petition/1

I am unable to sign the petition because the whole form does not show up in Firefox.

SueWitch 於 1 週前 詢問

cor-el 於 1 週前 解答

  • 已解決

Gmail endless login loop (but only in Firefox)

Hi I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless… (閱讀更多)

Hi

I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless loop on the Gmail login page. I select my account, enter my password, then get sent back to the account selection page.

The problem seems to be relating to me trying to link two Gmail addresses so that mail from one is forwarded to the other. I set up one account this way without any issue, but when I went to do it with a different account, I got an error code. After that, I was logged out of Gmail in Firefox and haven't been able to log back in.

Things I've tried so far:

  • Using a different browser. I can log in without issues in Chrome.
  • Logging in with a different method. Neither my password nor my passkey work.
  • Logging in with a different Gmail account. All of my accounts seem to be stuck in this way.
  • Disabling all my extensions. This doesn't help.
  • Clearing Firefox's cache. No luck here.
  • Restarting Firefox and restarting my PC. Turning it off and on again doesn't fix it.
  • Contacting Google support. They said they think it's a browser issue as I don't have any problems using Chrome.
  • Using Firefox's private browsing mode. This does work and I can log in to Gmail. However, I don't know exactly what the problem is because I've disabled all my extensions and cleared the cache in regular browsing mode and still can't log in that way.

So I have a partial solution (using Firefox's private browsing mode) but it's not a long-term fix. What else can I try? Has anyone else seen this problem before and been able to fix it?

alexblake2 於 2 週前 詢問

zeroknight 於 2 週前 解答

  • 已解決

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (閱讀更多)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Cecilia Knoblauch 於 6 天前 詢問

zeroknight 於 6 天前 解答

  • 已解決

I have the latest FF browser. when i try to access my credit union account, i get this message "You're using an outdated browser or are using a Proxy service which is unsupported." how can i get past this?

I have the latest FF browser. I'm not using any proxy service, just spectrum connection. when i try to access my credit union account, i get this message "Error: "WWF2… (閱讀更多)

I have the latest FF browser. I'm not using any proxy service, just spectrum connection. when i try to access my credit union account, i get this message

"Error: "WWF2TUh4dnM=" - You're using an outdated browser or are using a Proxy service which is unsupported. Please update your browser or turn off your Proxy to continue, thank you."

how can i get past this? All help appreciated!

drwin 於 1 週前 詢問

drwin 於 1 週前 解答

  • 已解決

How to allow downloads of my photos from my phone

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn… (閱讀更多)

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn't until I went to find them on the Mac where they would normally be and couldn't find them. Bit of digging, opening up the Download 'history' on Firefox and saw "File not downloaded: possible security risk".

I can see that I can disable this 'feature' but it seems to be a global "allow". Is there any way I can tell Firefox to allow any downloads from my devices on my network yet warn for potentially insecure downloads from the web?

TIA

countryman 於 1 週前 詢問

zeroknight 於 1 週前 解答

  • 已解決

"Failed to check for updates" et al

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (閱讀更多)

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

xheavenlybodiesx 於 1 週前 詢問

NoahSUMO 於 1 週前 解答

  • 已解決

New tab requires a click into search bar to type

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a … (閱讀更多)

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a way to enable it so creating a new tab automatically puts the text into the search bar field?

Not sure why this stopped working, maybe a recent update. Thanks for your help.

Evan Griffith 於 6 天前 詢問

jscher2000 - Support Volunteer 於 6 天前 解答

  • 已解決

Corrupted PDF Downloads from Intranet sites after 125.0.1 Update

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files … (閱讀更多)

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files download but are corrupted. The site was added to the trusted webpage without improvement.

Adobe Acrobat Reader could not open ********.pdf because it is either not a supported file or because the file has been damaged

Jeff@work 於 1 週前 詢問

NoahSUMO 於 1 週前 解答

  • 已解決

Unable to interact with many of the buttons on the roblox website

Nothing happens when I press the play, like, dislike, notifications, favorite, or join server buttons. On top of this, when I try to open the catalogue it's just a grey s… (閱讀更多)

Nothing happens when I press the play, like, dislike, notifications, favorite, or join server buttons. On top of this, when I try to open the catalogue it's just a grey screen with nothing in it. In the attached GIF I am clicking rapidly. I don't believe this is an issue with roblox itself, as when I open chrome everything works perfectly. The only extensions I am using for the site are RoPro and BTRoblox. I have tried to turn the extensions off and have even uninstalled them, however the problem was still not fixed.

ushaaaaa 於 1 週前 詢問

zeroknight 於 6 天前 解答

  • 被鎖定

Unable to update Firefox browser

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled an… (閱讀更多)

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Duplicate question, please continue in your 2nd thread: /questions/1445013

rpm3110 於 2 週前 詢問

  • 已解決

Cannot add custom shortcut in Search -> Search Shortcut ; Windows 11

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings … (閱讀更多)

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings page the Add button is dissapeared... Is it a limitation for Windows 11 machines?

suji.lamech 於 1 週前 詢問

jscher2000 - Support Volunteer 於 1 週前 解答

  • 已解決

Which version of Firefox should I use and why?

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) w… (閱讀更多)

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) which is not esr....

Which version should I use and why?

If I should use the "normal" version, how do I replace the esr version with the "normal" one ?

Thanks.

Sue 於 1 週前 詢問

cor-el 於 1 週前 解答

  • 已解決

Dark mode for iCloud Notes in Firefox

Hi, I have Windows OS and use Firefox as my main browser. Firefox settings are set for dark mode and it works in google.com etc, but when I open iCloud Notes, it's full … (閱讀更多)

Hi,

I have Windows OS and use Firefox as my main browser. Firefox settings are set for dark mode and it works in google.com etc, but when I open iCloud Notes, it's full white and not in dark mode. Can someone advise how to change iCloud Notes also to dark mode? I have cleared cache etc, not helping.

Lauri 於 1 天前 詢問

zeroknight 於 1 天前 解答

  • 已解決

my account is suspended and contact mail address not working (discourse)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozil… (閱讀更多)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozilla.org/about

my profile is: https://discourse.mozilla.org/u/tugrul/summary

please unsuspend my account. thanks.

Tuğrul 於 1 週前 詢問

Kiki 於 3 天前 解答

  • 已解決

How to get "Favorites" or "Bookmarks" spelled out on top of page rather than Star icon

I just got a new computer and had my info transferred. It is probably the latest version of Firefox on the new computer now. On the previous version it seems like Favor… (閱讀更多)

I just got a new computer and had my info transferred. It is probably the latest version of Firefox on the new computer now. On the previous version it seems like Favorites was spelled out toward the top of the page on the left hand side. I see now it is just a star icon. Is there any way to get it the way it used to be? I'm sure I will get used to it the new way, but I still liked it the other way. Thanks

Larry/Nancy Jones 於 1 週前 詢問

zeroknight 於 1 週前 解答