Firefox 技術支援討論區

I have been unable to install any Firefox updates since version 41.0, as the application always crashes on startup with the following data:

 Nombre del evento de problema:	APPCRASH
 Nombre de la aplicación:	firefox.exe
 Versión de la aplicación:	43.0.1.5828
 Marca de tiempo de la aplicación:	56722c0f
 Nombre del módulo con errores:	IMM32.DLL
 Versión del módulo con errores:	6.1.7601.17514
 Marca de tiempo del módulo con errores:	4ce7ba53
 Código de excepción:	c0000005
 Desplazamiento de excepción:	0001a543
 Versión del sistema operativo:	6.1.7601.2.1.0.256.48
 Id. de configuración regional:	3082
 Información adicional 1:	7054
 Información adicional 2:	7054295172216ac85b189b6bf1ec3428
 Información adicional 3:	bcaa
 Información adicional 4:	bcaa3f59931f53c0be23efde05755397

OS is Windows 7 64 bit.

Hello there, My name is Peter and I am trying to update my plugins as usual and I get this below:

"Currently the plugin check service is only available to Firefox users". What can be done about this to continue updating my plugins. Please help!!! Thank you very much!

Below is image capture.

E-mail: pac.xxxx@xxxxx.xxx

Using Refdesk.com as homepage. It no longer auto updates. Happened before (2 years) and reset to get auto updates. Now setting is turned off... can't find switch.

When I updated to version 42 something happened during the upgrade. The activity icon keeps circling and my staus-4-ever add-on bar remains on and wont go away. When I try to check for updates in options it does not show the update to version 42 but when I go into help about Firefox shows I have version 42. I tried restarting my computer and it still shows the download icon circling etc. T the shut down the computer and powered it back up with the same results. I refreshed Firefox and that didn't help either. any suggestions?

Hi Folks, First of all I wish to say that Mozilla's Firefox and Thunderbird have been my Internet Communications apps for the past 8 years and that I will use no other apps because of your consistently excellent work on keeping up with both features and function! Lately I've been by the fact that plugins (namely Acrobat and Flash plugins) have not registered as having been installed! I ALWAYS restart Firefox after ANY plugin update installs, but this problem seems to be happening with the more recent updates after the most Recent updates to Firefox itself. Should I do a computer restart?? As I said this seems to be a very recent problem. And again, MANY thanks to everyone for 2 "don't-leave-home-without-it" apps!!!!

Just a thought. I had a Complete Theme that I really liked called Silvermel. With the latest updates it is no longer compatible with Firefox. I went to Complete Themes in Firefox Addons to see if I could find something else I liked and found that 95% of them are not compatible. It isn't as bad with my other addons as with Complete Themes but I still loose the use of 1 or 2 addons when Firefox is updated.

Firefox is always talking about how customizable they are and then their advances render it less so. Improving things to the point where you are dis-improving them it is counterproductive. Would you ask the Firefox developers not the change the things that addons need to be usable? If they can't do that then they shouldn't update it. Thank you!

I am running the latest version of Firefox (40.0.3) with ad blocker plus as my only addon. However every time I attempt to open a new tab it take ages to open because Firefox is constantly searching for an update. This takes 2-3 minutes every time. Have tried refreshing Firefox, uninstalling and reinstalling without success. My system is Win 8.1 on a i7 Lenovo PC. All worked well until the latest FF upgrade. I have no problems with the same version installed on my laptop. Any help/suggestions would be much apprciated. Thanks.

Hi, I've been having an issue for quite some versions now (two at least): autoupdate never finds newer versions. When I first noticed this issue, I also noticed auto updates were disables in the prefs. Re-activating them would bring them back off after I checked for updates (About Firefox).

So i went on and: - restarted with add-ons disables - refreshed Firefox - trashed active-update.xml and updates.xml

What's wrong?

Mozilla says that Silverlight add-on needs to be updated but when I click 'update' all I get is "Silverlight 4.1.10328.0 and lower has been blocked for your protection." So, how do I update it?

The window pops up whenever I open Firefox and at random intervals. It is bothersome to have to keep closing it. I've updated both through the pop up window and through "about Firefox" over 4 times and the pop up still keeps happening. "About Firefox" says it is 40.0.

gisteravond kreeg ik op mijn desktop een bericht van dringende update (het leek van Firefox) daarna zie ik alleen iets dat lijkt op internet explorer er wordt gevraagd om die als standaard browser te installeren maar ik kan niet de startpagine veranderen want die staat vast ingesteld ook bing staat vast ingesteld als zoekmachine ipv Google kan ik via een usb-stick Firefox herinstalleren?

ben ik gehackt of is dit een aanval door internet explorer en bing?

Bij voorbaat dank! Met vriendelijke groeten, Jozef Verplaetse

jozef_verplaetse@hotmail.com

It seems to me that firefox is not aware of the ESR channel of adobe flash. I am on the latest flash ESR rev but firefox keeps complaining about an unsafe outdated flash player.

I upgraded firefox and now have 3 critically issues.

1. Does not display most pages correctly see screenshot attached. Had to go on Chrome just to get in support. 2. Tells me every site I visit is unsecure once I say I will take the risk site is just text like screenshot 3. I no longer have firebug which I need immediately.

Please help! If you could send me the old version of firefox for MAC OS 10.10 that should work for now!

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occurrence of my problem Can I recover?

I looked at "synch" but not sure it applies to me. Using only 1 laptop with Windows 7.

Thanks!

I have allowed via anti virus and firewall. But cannot get past this message. I have used mozilla for years but just recently it started to act up. i.e.would not connect to certain sites (no problem earlier)

I just upgraded today to V36.0.4 and the plugin (LegaSuite Printer) that I need for 2 web applications that my office uses is no longer available with the new version. I get the following message: a plugin is needed to display this content. I have tried searching for the LegaSuite printer plugin in the add ons area but it is not found. I tried to revert back to the older version of Firefox but the plugin is still not available. The employees who have not upgraded to the new version are still able to print from the web applications. Any suggestions on how to get LegaSuite back or another equivalent plugin?

Всем привет. После обновления браузера вкладки не сохраняются на панели закладок: закладки добавляются (рис.11), но после перезапуска браузера панель снова чистая и без добавленных закладок(рис.12). Как исправить?