Firefox 技術支援討論區

I'm getting an error message from Firefox that says, "Something is trying to trick Firefox into accepting an insecure update. Please contact your network provider and seek help." Do you know what is going on here--what this problem could be? (I do have the latest Firefox version already installed. I have previously received Firefox error messages that say "Firefox Update Failed." However, I already had the latest Firefox version installed when I received those error messages.)

Recently(like today) Firefox has started hogging cpu cycles causing responses to be very s-l-o-w :(

Have scanned with Sophos AV and Windows Defender and there is no indication of malicious program activity.

Firefox process remains running even when browser has been closed.

I've tried resetting things, I told firefox to forget all my stuff when I deleted it and reinstalled it and this thing still isn't gone. I'm not a technical person and I don't really understand any of it.

I cannot print from the internet when using Firefox. My printer prints fine when I use safari. To print from Firefox I have to copy and paste to a Word document. My printer used to print just fine from firefox, but it suddenly stopped.

This happened

Every time Firefox opened

== around March 2010

do I expect to get a solution to this problem?

I re installed Firefox 3.6.12 and get the same result. It will not allow me to print a page. When I pull down print preview all I get is a grey screen. Help!

I just got the latest update for Firefox to 3.6.14. I have always been able to use Firefox to play games on Pogo.com. After the update today I can get into the site but 90% of the games won't upload. Pogo says in their help pages: Mozilla has a documented bug filed for Java support in Firefox 3.6.14. Since many Pogo games run on Java technology, this is obviously impacting those Pogo customers who are attempting to play their games with the latest version of the browser. Is this being addressed and if so what time frame are we looking at? Pogo suggest other browsers but I prefer mozilla above the others. Tbank you, Susan

I downloaded the new version of firefox and after everything was done installing and restarting, I opened firefox to only find it saying "Firefox has crashed". Everytime I tried opening firefox it would only tell me to send a crash report.

So, I uninstalled all firefox programs and tried to download it again using Internet Explorer(which I don't like, it is too slow on my computer) and it said I had to close firefox in order for it to install, but visibly there was no firefox opened since they were all uninstalled.

So how do I get to install the new version of Firefox?

Opened FireFox and have a continuous annoying police siren!! HOW do I turn OFF??? when firefox closed, siren goes away

This happened

Every time Firefox opened

== this morning when I opened FieFox (May 21)

i downloaded babylon search,which will come on screen when i click on Firefox, need to get rid of Babylon Search.........HOW ???

This happened

Every time Firefox opened

== i downloaded Babylon Search

I have 3 homepages on Firefox, and they have been loading fine for the past few months. This morning when I opened Firefox, the tabs began to load but then froze. I had to end the process, restarted my computer and tried again. I had a couple successes in getting it to work: if I closed 2 of the tabs as soon as I opened Firefox it wouldn't freeze. But then I went to check my mail, and 2 minutes into it, it froze. I was able to get to the Firefox help page and started opening new tabs with different solutions on them..and it froze again.

I will never understand how this machine behaves and why the matters addressed always requires some kind of technical approach that always misses the very matter at hand.

This time an obviously necessary function disappeared. The "back"- function has to be presented as it was, since the pages visited does not always allow backing. When giving feedback, the "submit"- button did not work.

I am exposed to large amounts of text that makes no real sense, as if the internet preceeded the playing of a real musical instrument, or as if the standards for typewriters suddenly had become obsolete.

The information given is either requiring the understanding of principles never really mentioned, or "user friendly" in a manner that suposes that I have no idea on how a "power on- off"- button works and the like.

Never heard of a "technical retard"? That's me, and you!

Why are the download options no longer categorized as in flv, WMP, MP3 etc? All one gets from the download drop-down menu is: (480p), (240p) or (360p) for example and the name of the video of course. The way it is now, I cannot identify the type of video I am downloading as I could before. Thanks!

I have a home business and I need to download cbsurge to the desktop using firefox as the default browser. I get firefox as the default browser however it will not let me save it to the desktop..at my whits on on what else to do.. could it be one of my settings and if so how do i correct it.

I had firefox months ago but due to computer problems had to remove it but now I can't redownload it because it keeps prompting me to reboot to complete a previous uninstall but when I allow it to it reboots the computer than nothing happens so I try to download again and it still says reboot have rebooted 6 times and it still won't let me download.

Firefox 3.6.3 wont play embedded youtube videos. It comes up with "an error occurred please try again later. this happens all the time. If you click to go to youtube the clip plays.

This happened

Every time Firefox opened

Issue

I have another kind of problem with Firefox

Description

When I open Mozilla Firefox, there is a blue/white bar with the words "Downloading the latest applications" in it. A dotted circle keeps spinning. Nothing stops or disappears and there is no listing of what applications are being downloaded. How do I stop this?

This started this week. The only thing that I did differently before this start was to add a router to my modem and connect them to my computer and laptop.

This happened

Every time Firefox opened

This week

Troubleshooting information

Tried this site.

Firefox version

3.6.3

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Plugins installed

• -MSN® Toolbar
• Shockwave Flash 10.0 r45
• npmnqmp 989898989877
• getplusplusadobe16263
• Zylom Plugin
• RealArcade_NPAPI_Plugin
• Oberon MyGames Plugin
• Coupons, Inc. Coupon Printer Plugin
• Adobe PDF Plug-In For Firefox and Netscape
• Default Plug-in
• NPRuntime Script Plug-in Library for Java(TM) Deploy
• The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
• ActiveTouch General Plugin Container Version 103
• Adobe Shockwave for Director Netscape plug-in, version 11.5
• 4.0.50524.0
• Google Update
• Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

When I open a new tab it opens a Bing search window instead of a blank page like it used to. When FF starts it opens a blank page like it should, but if I click on the + to the right of the current tab is when the Bing tabs open. It's just a Bing search window not the Bing homepage. If needed I can submit a screenshot of the new page. I use 2 addons affecting tabs. Multiple Tab Handler, and Colorful Tabs. I think SlimBrowser is an IE based browser. I use Win pro 64 bi on a HP laptop and FF 3.6.8 I've never had this problem all the years I used FF until now Any Ideas? Thanks Floyd

Locked due to age. If you still have a problem, please start a new thread

Basically the Google redirect virus is caused by a trojan with rootkit capability, and so whenever I click on a link on Google, it redirects me to a completely unrelated site. I think I got it on there because of downloading pirated software (patches, cracks, keygens) to avoid paying: so stealing software didn't pay off :(

I know you guys aren't specialised in internet security, but can you help?

Hello, and first of all thank you for reading.

After restarting Firefox 4 (for any reason, e.g. add-ons), all the custom new toolbars will be missing.

I tried recreating them with or without certain tools to see if it was a specific tool that was preventing the entire toolbar from loading. No results though.

My opinion so far is that Firefox is unable to save any setting for some unknown reason. But then again is able to save bookmarks, add-ons and history... So the problem really is with the toolbars ONLY.

I've been using Firefox for a very long time, but this is the first time this happens to me.

The platform I'm using Firefox on is a Mac with OS X 10.6. I am not sure if this issue happens only on Macs or not.

Any help is welcome! Thank you.