I am unable to sign in.
My password reset doesn't work
1: Click on "My password isn't working"
2: Enter email address.
3: Receive confirmation.
4: Enter new password.
5:… (閱讀更多)
I am unable to sign in.
My password reset doesn't work
1: Click on "My password isn't working"
2: Enter email address.
3: Receive confirmation.
4: Enter new password.
5: Enter username and new password.
6: Receive the message "Please enter a correct username and password. Note that both fields are case-sensitive."
I have entered both my username and my email address. I have entered as many passwords as I can remember using in my lifetime. Nothing seems to work.
I have just created a new username with a new email address and it seems to work. Past experience has shown that once I leave this session I will never, ever, be able to logon again. So, this is my only attempt to ask a question. My next attempt will fail because I can't logon.
My inability to logon is long standing, going back for a couple of years or so. There is no way that I know of to ask a question unless I am logged on, and there is no way to logon. Catch-22.
Since I am unable to logon I don't believe that there is any way that I can verify any answer directly, and I can't respond to give any more needed information. I am stuck.