Firefox 技術支援討論區

After last nights Windows 10 update, Firefox freezes whenever it tries to load. At first, I would have to try loading two or three times before it would actually load my home page. First try - Invalid applilcation, cannot load. Second try - loads Firefox with a blank home page, no searching; all bookmarks are inactive; only show "new tab". Third try - Firefox loaded BUT all Bookmark Folders have disappeared!!! Since then nothing is working even after updating it twice. I am still only getting a blank home page with none of the listed bookmarks being active. Each effort seems to bring about less and less function. Google browser is working fine, but I'm not found of that one - only use it as a backup.

I am on Windows 10 on a relatively new Dell Laptop. Only two years old. All of a sudden when I go to AndyMark.com it displays in a menu on the left as if I'm on a mobile device. Looks like either Windows has changed indicating I am on a mobile device (which a laptop is mobile) or Firefox has changed and defaults to mobile for Windows? Selecting ask for Desktop View is no longer available. I do not want Mobile view and the mobile view on my laptop for this site is not useable. I have been using Firefox since 1990. Never had this issue before. Please help.

Firefox on my other laptops and desktops with linux see the site fine. Chrome works. Edge works. But my preferred browser has an issue.

Win 10 Home 21H2 with Firefox 108.0.1

I use pihole on my home network but firefox doesn't seem to care. i disabled DNS over HTTPS but still it seems it ignores my dns server

why?

thanks.

duplicate of /questions/1443841 thread.

I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of updates it says the update fails. I ran it in troubleshooting mode and the problem still exists. I restarted my computer and the problem still exists. I am using a mac running on Monterey. How can I get it to auto update again? (and even though it says failed to check for or install updates, it looks like I do have the latest version of firefox)

What it says on the tin, booted up my computer, started Firefox, had it apparently update and then the tabs were suddenly like this. It's functional and just looks weird, I guess, but it really bothers me. Any way to fix it? Thanks in advance!

I need someone to help me NOW. I have very important medical information that I need to access and cannot get to AOL mail due to a box asking for a primary password email does not work; foxfire password does not work. there is not way to make a primary password.

Hello,

this topic is about two things.

1. How do I reset the data of the built-in Protections Dashboard without resetting all of Firefox?

2. and probably more complicated, how do I stop Firefox from checking for "Login breach information"?

I do already have and always had "Show alerts about passwords for breached web sites" in options disabled. Still the Dashboard shows that "1 password stored securely.".

Mozilla says "[i]Firefox Monitor warns you if your online accounts were involved in a known data breach. For more information, see Firefox Password Manager - Alerts for breached websites. To get the latest login breach information and more, Firefox connects to firefox.settings.services.mozilla.com/i"

So now I've gone as far as blocking "firefox.settings.services.mozilla.com" through HOSTS. Still the Dashboard shows that "1 password stored securely.".

Why is it still checking? How is it still checking? How do I stop this?

edit: Screenshots added

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Every time I start the computer or reboot and open firefox I discover that it isn't the default browser, as reported in the firefox settings menu. I then go to Defaults apps in control pannel settings and set Firefox as the default which sets the default to satisfy the setting menu which then reports that firefox is now the default browser. The next time I turn on the machine or reboot and check the settings menu I discover that firefox is not the default web browser. How do I set firefox as the default browser permanently so that I won't have to do this each time I start the computer? Thank You.

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

If I have many tabs open, and pull one away, instead of the previous tab saying in focus, it clicks to a different tab.

If I have 5 tabs open:

1. Tab1
2. Tab 2
3. Tab 3
4. Tab 4
5. Tab 5

I'm focused on Tab 3. If I pull Tab 5 away, it snaps me into Tab 4 even though I was previously on a different tab.

I think this isn't a bug but not desired?

My Firefox crashes almost constantly, up to several times every couple minutes. I recently wiped my entire computer and reinstalled Windows (to fix other problems, among this one) but the issue is still happening. I have a list of a couple dozen crash logs that I can show, and I have tried reading through them and debugging to no avail. The crashes also still persist in Troubleshoot mode. I have included the most recent crash reports with my freshPlease help.

Crash reports: bp-699ce422-518b-4962-9162-8efa20230504 bp-3d286f7a-6652-4cdc-8384-fb7ba0230504 bp-ec65f916-491a-48f8-a52f-9f9270230504 bp-c198b2c7-d0ca-42ef-adc4-2a7a90230504 bp-b3b35dc8-399a-4ab8-a181-911f50230504 bp-e283b211-eecd-4be1-8b7a-3a4f60230504 bp-75e5c309-f54a-4043-a071-d9d5e0230504 bp-ab47731e-c62a-4d4f-bd2d-609170230504 bp-b50ad536-996d-457d-8726-004940230504

Your new update, like your last several suck. It is sssllllooowww to load most webbsites. Watching a video is frustrating, pausing every few secons. I am SICK OF EATCHING THAT WHEEL GO ROUND AND ROUND. What is most frustrating is your damned "Update" looser, piggy-backed of of a windows update. I DID NOT want an update, because you idiots cant create a update that doesnt screw up every aspect of peoples browsing or interne5 experience. To m,ake it worse, you cowards hide. There is no way to contact a HUMAN, your help is a bunch of questions that are never answered by [redacted]. Since nobody can write a workable update, Get a job at a fast food joint, and hire people who give a damn, an can actually write something that [redacted] WORKS!!!!!!! I'm on my second ay trying to un-[redacted] your mess. How about sending me an email with a contact to a human with a functional brain. People should NOT have to spendd ays fixing an update that is worse than a virus.

Contact me @--[email address] OZR [telephone number]

Firefox updated (to v116.0.2),-- BUT THE PROBLEM RETURNED after I exited Ff and then rebooted it.

"Settings" Home page Startup is "New Windows and Tabs" (Firefox default)

I have recently reinstalled windows and then installed Firefox. When I go to settings then click on an item Firefox freezes.

I have uninstalled and reinstalled (with revo uninstaller) but it still happens.

Would appreciate suggestions.