Firefox 技術支援討論區

I get pop ups saying I have trojans and it will not leave the page. My system did crash and I do not have any icons and my files and pictures are all gone. I use my McAfee icon to go to the internet. I also have a solid blue screen now. What is the best malware and spyware removal program I can start with? thank you soooo much! Have an awesome day!

I have a PC with 2 GBs of RAM, running W2K, primarily. I had avoided upgrading from the Firefox 3.x.x series ( or 5 ? ) because it was my understanding that it was the last one suitable for Windows2000. Not long ago, I got an automatic robot request from Firefox to update, and tried to make sure it was still within the compatibility range for W2k.

I thought that I was getting a minor update to a W2K version, but instead, have Firefox 12, which has totally disrupted my internet activity because it constantly bogs down into barely running, or else freezes up for long periods, and frequently crashes.

I want to roll back to whatever I'd used before this disaster. And if there's any special ways to do that, I want to know how it works. Thanks.

Kiwi

Hi. Every time I open Firefox it stays on the homepage for two seconds, then it exits and shows the "Firefox has crashed" window. Usually, I can restart the program in Safe Mode and then it works just fine, but I can't be on Safe Mode forever! I've tried restarting my computer, resetting Firefox, searching the Support site for answers, but nothing works. My version is 14.0.1 and it's up to date.

This is getting really annoying, help please?

Here's an example of what happens when I cancel the username and password request: ERROR: Cache Access Denied Sorry, you are not currently allowed to request:

http://cben.net/?

from this cache because your username and password are incorrect or your user group does not have permission to web browse. Please check your username and password. They are case sensitive so make sure Caps Lock is not on. This happens 100% of the time.

Firefox последней версии (9.0.1) "зависает" при попытке загрузки веб-страниц с Flash - элементами. При этом процесс перестает отвечать, приходится снимать задачу в диспетчере задач. При отключенном плагине Shockwave Flash зависания прекращаются.

Over the last few day the interent has been crashing with the following response - "plugin container for firefox has stopped working." Why and how can I fix this issue?

When accessing option: "Personal Banking" at "www.onlinesbi.com" Firefox 3.6.8 crashes. ERROR CONSOLE displays "www.onlinesbi.com : server does not support RFC 5746, see CVE-2009-3555". OS: Windows Vista Home Premium SP-2.

I have Windows Vista w/service pack 2/Windows Media Player 11/Adobe Flash Player PlugIn etc all updated. When trying to play Roadrunner video my Internet connection freezes up: also when browsing safe web sites etc. Also, cannot play Roadrunner Radio in Firefox, only works on Internet Explorer. Time Warner Cable cannot solve this issue. Please tell me what I can do. i really prefer Mozilla Firefos for my Roadrunner service overall, but need to work out these issues.

Firefox 7.0.1 on Win7 pro 64

Hi FF team & community,

sometimes FF 6/7 shows a VERY strange behaviour: while doing "normal" things on websites (click links, edit text boxes, scrolling, changing tabs) FF starts to ignore my single clicks. The only way to work is using double click instead of single click (i.e. for links, enter a textbos, changing tab, even for open a Firefox menu) for ALL actions!!!!!

A minute ago, the last example was on

 https://plus.google.com/circles/find 

while moving a contact to a "circle" - FF changes to only accepting double clicks. No error, no message.

I found this buggy behaviour on many different websites - simples sites and sites with complex functionality, too - in the last weeks since FF6+7 are current versions.

With my other two questions I'm getting the idea, that current FF releases contain more bugs than releases between FF1 to FF3.

I start Firefox and FB start like it should but direct it goes over to ,http://search.babylon.com/?babsrc=TB_def&q=check6only.facebook.comajax%2Fv6.php%3Fv%3Dcheck6only%26pingonly%3Dfalse,and when i click home page goes over to FB but back again to tha other

Unable to load Farmville (Zygna game - Facebook). I just installed the latest version of Firefox and Flash (11.5) and I had previously fully uninstalled both of them. I checked that the Firefox settings were correct in Tools/Options. Disabled Plug-ins and Extensions, Hardware Acceleration, POP-up blocker, Restored defaults, started in Safe Mode and anything else that was suggested. I would be grateful for any other suggestion.

I have Windows 7 Home Premium 64bit,

I have been running Firefox without any problems, however, today when using it it suddenly crashed and I was unable to start again.

It would display a menu with choices whether to run in safe-mode and some other options, but I would not be able to start in safe mode, because, while displaying the options, "windows is trying to solve the problem" message appears freezing firefox and the only way out is to end the program.

However, If I choose to launch firefox in compatibility mode with XP sp3, I can use it without any visible problems.

The only changes I've done is updating Java yesterday, but there weren't any issues right after the update.

How could I fix this?

/I need the latest Java to run some applications (chess in particular) that requires the latest version/

I don't have anything in the crash log from today

The title says it all. I also checked Windows' Event Viewer for entries but there are none present. It does not crash every time, but when it does, it is always within the first few seconds of running and will do so several attempts in a row. Changing to a blank home page made no difference. I have already uninstalled and reinstalled with a fresh download (no add-ons) to no avail. This is a computer I just built. XP 32 bit, Kingston 120 GB SSD, 8GB memory (only 3.17 seen by the OS by design).

We have an HP MS6200 MulitSeat PC It is running Microsoft Windows MultiPoint Server 2011 (which appears to be a tweaked version of Windows 7) It is set up in a computer lab, and students log in using their shared room account - ie multiple instances of the same user accounts are running on the PC at the same time. The first student to run Firefox can work with it without problem. However when another student tries to start firefox they get the following message: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

Attempts to open Firefox leads to this error: "Procedure entry point DecodePointer could not be located in the dynamic link library KERNEL32.dll."

I'm running XP with service pack 2 installed. I've tried uninstalling & reinstalling Firefox, and cleaning my reigstry, but nothing seems to help! Any input much appreciated. . . . !

I finally got around to upgrading to windows 10, but it's starting to feel like a downgrade. I have been trying to track down the cause of these crashes over the last few days, as well as the cause of a bluescreen involving directx. I only mention that in case the two problems are related.

Crashes occur seemingly at random.

On top of messing with extensions and trying to recreate the problem, I have tried running in safe mode, and still encounter these random crashes. I'm not quite sure what I'm looking for in these crash reports, so I have run out of ideas. Hopefully someone who knows more than I do can help.

Safe Mode Crash

bp-b03e3544-5c31-41d1-adc5-7a1d31170617

Other Crashes bp-df19cf0e-2355-445a-9226-266561170617

bp-06718fb9-92cf-489b-bcf6-d2fed1170617

bp-fade66ba-bd92-4a96-804f-6cd771170616

bp-9224677d-116a-4072-a4c7-5957c1170616

bp-e7f7716b-7172-433e-83ac-e34391170616

bp-9043b59f-f7b3-4665-aba7-de2a71170616

bp-b6c708c1-d331-453b-bfca-edf3b1170615

bp-9fd56951-c7ec-4612-8ae1-d5f921170615