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  • 已解決

Firefox does not start

Hi, after clicking FF icon, I got nothing. Profile manager (firefox.exe -P) does not start. In event viewer there is log: Name of the application causing the error: fir… (閱讀更多)

Hi, after clicking FF icon, I got nothing. Profile manager (firefox.exe -P) does not start. In event viewer there is log: Name of the application causing the error: firefox.exe, version: 147.0.0.11, timestamp: 0x695c3722 Name of the module causing the error: unknown, version: 0.0.0.0, timestamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00007ffc561c6160 Faulting process ID: 0x4A54 Startup time of the application causing the error: 0x1DC85EE68CB3BAD Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: e599c553-d77c-4b73-a863-1ccaa8d3bd4c Faulting full package name: Faulting relative application ID for package:

Last time deleting profile was helpfull, today nothing helps... Reinstall - the same... Any ideas?

maniek23 於 4 天前 詢問

maniek23 於 4 天前 解答

  • 已解決

How to switch address field and search field in toolbar

I've got a new SSD and have reinstalled Firefox as my browser. In the past I've had the address field on the left and the search field to its right. I can get the sear… (閱讀更多)

I've got a new SSD and have reinstalled Firefox as my browser. In the past I've had the address field on the left and the search field to its right. I can get the search field on the same level as the address field but have not been able to switch their locations.

I have attached a screen shot of that section of my browser home page.

I thank you for whatever suggestions or guidance anyone can give.

Lee

Txasslm 於 5 天前 詢問

Ed 於 4 天前 解答

  • 已解決

Emojis not showing up/blank

Web pages that are supposed to contain emojis are blank. I can highlight where emojis are supposed to be shown but the actual images of the emojis aren't there. about:con… (閱讀更多)

Web pages that are supposed to contain emojis are blank. I can highlight where emojis are supposed to be shown but the actual images of the emojis aren't there. about:config font.name-list.emoji correctly contains "Apple Color Emoji" If it is relevant, this has been a bug/issue that has persisted for a couple of months now (can't name an exact date).

mzf 於 6 天前 詢問

Agent virtuel 於 3 天前 解答

  • 已解決

Cannot create local backup

Hi, On the "Your Firefox has updated" page, I recently found out that in addition to Firefox Sync, you can also create a backup in the form of a local file. When I try … (閱讀更多)

Hi,

On the "Your Firefox has updated" page, I recently found out that in addition to Firefox Sync, you can also create a backup in the form of a local file. When I try to follow the instructions on the support page for the function (here I get stuck. For some reason I am only allowed to choose a file to restore my data, but I am not allowed to create a new backup. I have tried refreshing Firefox and even creating a new profile, but both have the same issue. I am not seeing a "manage backup" button either (see screenshot).

It's not the end of the world thanks to Firefox Sync, but I would like to get it working as a nice backup :)

Thanks in advance for any help you guys can give me!

FlamingPhoenix40 於 5 天前 詢問

Denys 於 4 天前 解答

  • 已解決

New Local Backup in FireFox Release 146.0

Is there anyplace that shows how to use what the new release says on the 146.0. I got the message below when viewing new options in 146.0, but going to settings, sync ju… (閱讀更多)

Is there anyplace that shows how to use what the new release says on the 146.0. I got the message below when viewing new options in 146.0, but going to settings, sync just wants me to sign in and do a cloud backup.

Doesn't sound like what is in message below that I got after updating to 146.0. From what I found looking around, you are suppose to go to setting, sync, click on backup and choose location. There is no option backup, just an option to sign on. Below is message I got when checking what is in update 146.0:

Windows 10 users can now automatically protect their passwords, bookmarks, and more by turning on backup in Firefox. Your browsing data is saved daily on your device and can be encrypted with a password When you set up a fresh install of Firefox on any operating system for a new device or your current one, you can restore from this backup and pick up right where you left off. This feature is currently available on Windows devices and will be coming to other operating systems soon.

Jer 於 1 個月前 詢問

Denys 於 1 個月前 解答

  • 已解決

Firefox crashing on startup. Crash reporter immediately appears.

My Surface Laptop 7 w/ SnapDragon Elite's Firefox installation started crashing this morning immediately after rebooting to complete some Windows updates. I have attempt… (閱讀更多)

My Surface Laptop 7 w/ SnapDragon Elite's Firefox installation started crashing this morning immediately after rebooting to complete some Windows updates. I have attempted starting Firefox in Maintenance mode, Uninstalled and reinstalled and I still get the crash reporter. Refreshing Firefox at the uninstall process does not fix it.

I'm running Windows 11 Enterprise edition, fully patched w/ Firefox 146.0.

The 4 Windows updates that were installed:

Uninstalled KB5072033 Uninstalled KB5070311 Cannot be uninstalled KB5072641 Cannot be uninstalled KB5071142

Still didn't fix the problem.

These are the recent crash reports:

Crash ID: ⁨bp-8ec5b63c-4408-437c-b9bb-f4d5b0251213⁩ Crash ID: ⁨bp-ce396463-0a75-46b6-8131-33cce0251213⁩ Crash ID: ⁨bp-ea0b59dd-1cee-48da-957e-949120251213⁩ Crash ID: ⁨bp-f9342e01-1a55-4387-af6d-3b8ef0251213⁩

Any help is appreciated!

jamie38 於 1 個月前 詢問

TyDraniu 於 1 個月前 解答

  • 已解決

Firefox 146.0.1 crashes every time upon launch, even in troubleshooting mode, with exception code 0xc0000005

Firefox 146.0.1 crashes every time upon launch (basically fails to launch), even in troubleshooting mode, with exception code 0xc0000005. Prior to today, it was working … (閱讀更多)

Firefox 146.0.1 crashes every time upon launch (basically fails to launch), even in troubleshooting mode, with exception code 0xc0000005. Prior to today, it was working fine. Windows does not show any updates made over the last couple of days. I am on Windows 11 25H2, and I'm current with updates. Chrome works. Edge works. I logged on to the same computer as a different user (different profile folder in the user AppData folder) and Firefox still does not work. I tried to refresh Firefox and that did not resolve the issue. I tried to uninstall and reinstall Firefox and that did not resolve the issue. I tried to run DISM and SCANNOW and that did not resolve the issue. No issues are detected with a virus scan. I am stumped - please help!

mjmanly 於 1 個月前 詢問

TyDraniu 於 4 週前 解答

  • 已解決

Emojis do not show on Firefox 146 on macOS

Emojis do not show on Firefox 146 on macOS. I downgraded to 145.0.2 and they do show, so it seems related to Firefox 146. I have macOS 26.2 running in both test cases. … (閱讀更多)

Emojis do not show on Firefox 146 on macOS. I downgraded to 145.0.2 and they do show, so it seems related to Firefox 146.

I have macOS 26.2 running in both test cases.

Emoji in question: 👨🏻‍💻

naturalpb 於 1 個月前 詢問

TyDraniu 於 2 週前 解答

  • 已解決

Firefox won't open and immediately ends all processes

Through extensive troubleshooting, I am unable to get firefox to open at all. I've done a full uninstall, cleaned all user directories, program files / x86, program data… (閱讀更多)

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

FireFoxKins 於 1 週前 詢問

TyDraniu 於 1 週前 解答

  • 已解決

Closed Tab Groups

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welco… (閱讀更多)

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welcome. Running 146.0 and on the beta update channel.

bill 於 1 個月前 詢問

Mark 於 1 個月前 解答

  • 已解決

Mozilla acc was reset

For some reason after I restarted my laptop (firefox was opened) Mozilla was reset. I was logout from my acc and also firefox isn't my default browser (I didnt anything w… (閱讀更多)

For some reason after I restarted my laptop (firefox was opened) Mozilla was reset. I was logout from my acc and also firefox isn't my default browser (I didnt anything with it). Btw if I tried to open any link system will open it via firefox. But firefox still said that its not default browser in system. And if I open default apps in Windows I have 2 firefox there (and both recommend me to set is as default). Except FF I have only edge that also said that I can set is as default. After I login in my acc in firefox I haven't anything. No history, no passwords, extensions etc. What I can do here? I tried to use sync but as result I still have nothing.

Never cough smth like this before in same cases.

hitori 於 1 個月前 詢問

hitori 於 1 個月前 解答

  • 已解決

Missing one of two Backup option

I read article at: [https://support.mozilla.org/en-US/kb/.../firefox-backup?as=u&utm_source=inproduct#w_create-a-firefox-backup-file] But in my up-to-date (or update… (閱讀更多)

I read article at: [https://support.mozilla.org/en-US/kb/.../firefox-backup?as=u&utm_source=inproduct#w_create-a-firefox-backup-file]

But in my up-to-date (or updated) FireFox, the restore backup by file option is appearing BUT enable backup or backup to file option is NOT appearing (screenshot attached).

_usman 於 1 個月前 詢問

Denys 於 4 週前 解答