Firefox 技術支援討論區

I am not good with computer knowledge. I got a gift of new laptop with Windows 11. How can I transfer all the bookmarks etc to new laptop? I am not able to see the steps mentioned by searching on Google

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Hi, for the long time when I have opened an PDF with external application, it was downloaded into system %TEMP%, then deleted after ext. app was closed. Very fine and expected.

Since ca. few weeks such PDFs are now downloaded to Desktop - and not removed afterwards! It's quite annoying to clear them again and again. I've checked, my %TEMP% and %TMP% are set correctly and writeable.

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I frequently can't access websites (e.g. Yahoo Mail) using Firefox but can using Edge or Brave. With Firefox, I get the following error message:

"Secure Connection Failed An error occurred during a connection to login.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I had hoped that the problem would be solved by a Firefox update but that has not happened.

I also regularly get the message "No Internet Connection" while using Firefox but, when I use Edge or Brave while the error message is displayed, there is Internet connection.

I'm using the latest versions of Firefox and Windows 10 Pro.

I've used Firefox for many years and really don't want to have to switch to, say, Brave.

Ed

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it handles these files. How do I add .docx to the list of content types?

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses which are blacklisted. This has been checked with blacklist services such as DroneBL. I am not using a VPN. I constantly clear cache & cookies from Firefox and then restart the computer. I am not ignorant or stupid. Why is Firefox using blacklisted ip addresses? Is it because of M247? Is there any way around this extremely annoying problem? Thank you for your response.

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh and then reverts to the same size.

Another suggestion was to delete the xulstore.json file as it may be corrupt. Done that several times. Each time, that solution works for the first time the browser is opened. Beginning with the second time, the behavior returns.

I have also tried uninstalling and reinstalling Firefox. Same result. Works for the first time the browser is opened.

I have no extensions or plug-ins installed other then what exists from the default browser. I am running the current version of Firefox, Windows 11, fully updated system with plenty of RAM and disk space.

Thanks!

I have two computers, one for personal use and one for business. Somehow the tabs between the two computers are being shared and I cannot disable it. Both browsers are signed into different Firefox accounts, Sync is turned off on both, and there are no connected devices. Yet despite that, when I go to one computer, it pops up a Firefox icon (see attached) in the taskbar that lets me open the tab open on the other computer. This is incredibly frustrating and Firefox should not automatically share this information, and should not make it so difficult to disable.

I just installed Add-on "Search by Image" with "Tin Eye". When I try to launch the program I get the Error Message, "Content scripts are not allowed on this page."

How do I correct this so that it works as advertised?

I have two computers (say A and B). I want to move the entire Bookmark toolbar from A to a folder in the Bookmark toolbar on B. This would allow me to selectively move folders and bookmarks from the A Bookmark toolbar upload to the toolbar on B. So far I cannot get the Import or Restore to upload to a single empty folder on the B bookmark toolbar.

I have tried to upload previously exported Html and Json files from A to a specific empty folder on B's bookmark tool bar but either the file overwrites the entire toolbar on B or nothing appears to happen.

I thought that by selecting a folder in the "Manage Bookmark" dialog box that the subsequent upload of either the Html or Json files would all go there but it does not appear to work.

Any help would be appreciated.

Thanks.

I cannot say if the last update was the change. I did not have the issue of bookmarked sites and when I log in, no user name or password is provided, as what happens now. Those bookmarks' login information IS still in my Firefox's about:logins, but now they are not being automatically presented. Even after finding the login credentials, logging in & out, returning to sign-in, the credentials just used are not recalled for use again.

That was not always the case and I would like to know if there's a 'setting' now that needs to be 'toggled' so 'Manage Logins' will work as it was did.

98.0.2 (64-bit)

I look for the smallest zoom possible on the Firefox settings to suit my eyes and I don't find it, there's 67% and 80%. 67 is too small and 80 too big. Unlike other browsers who offer 75% of zoom level, I really want it on Firefox too! If this could come up, it'll look pleasing!

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it correctly too. I have tried all the obvious things... refresh, clear cache, deleted the application and reinstalled. However, I still get the same disjointed view of my website.

Please see the first image of how it looks and the second image of how it should look doesn't seem to want to upload here!

The site is bodymind-fit.com

Video playback fails to load. When accessing videos from Crunchyroll on a Macbook pro running Monterey2.3.1 (21E258) from Firefox 98.0.2 (64-bit), I see a spinning animation that never stops. I can access the same content from Crunchyroll by using Firefox from my iPhone without issue. I can view other streaming content like YouTube and Netflix without error. Is there a setting or other fix that I can employ to make this work? I have previously used a workaround with an extension that emulates a mobile environment. Unfortunately this no longer works. TIA for your help.

Eric Kirkpatrick

I am continuing to experience issues with Firefox on my new Framework laptop. It is only on this computer, and only with Firefox. I cannot log in to my office.com (Office 365 account). It will continually refresh and throw me back to the sign in page.

I have uninstalled, reinstalled, and refreshed Firefox, disabled all extensions, allowed UBlock Origin exceptions for office.com in the list, have attempted to toggle the DNS settings, adjust the proxy settings to be no proxy, and confirmed I am up-to-date with the most recent version. I have deleted browser cache and cookie data multiple times. I also confirmed this works fine on my other computers with the same settings and versions of Firefox. I will occasionally get a code (shown in attached image) but upon researching this I'm not finding any information to assist. What on earth is happening? I haven't had any issues with this

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, several times, usually after updating Firefox, IIRC.

This time, however, Gmail is not presented as an option, in this pop-up. Clicking "Choose..." just opens up a Windows Explorer file-picker window.

I tried to fix this in Tools > Settings, under General > Applications. There, "mailto" just shows "Use other..." and if I click that, the "Select Helper Application" pop-up window is basically blank, with a message at the bottom saying "No applications were found for this file type."

See attached images.

I am running v98.0.2 on Win 10 Pro.

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still access another online bank account using Firefox. I tried clearing the cookies cache, but no joy there. TIA for any help on this matter.

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this problem that i many time reinstall and refresh(reset) the firefox