Showing questions for topic:

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (閱讀更多)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

已解決 3 2 6498

Do not know how to exit safe mode and enable extensions.

I am 82 years of age and did not grow up with the Internet. I have a total of only 8 hours of training on a PC. I have no idea how my PC got into 'safe mode' and now all … (閱讀更多)

I am 82 years of age and did not grow up with the Internet. I have a total of only 8 hours of training on a PC. I have no idea how my PC got into 'safe mode' and now all of my extensions are disabled. I do not know how to exit 'safe mode' to allow the extensions to be enabled again. I tried following the instructions as provided, but to no avail.

已解決 1 2 147

Can custom AI chatbot be added to Firefox?

Hello I want to add custom AI chatbot to Firefox. Here it is: https://bggpt.ai/ . Here is the models: https://models.bggpt.ai/ In which way this may be accomplish? Best r… (閱讀更多)

Hello

I want to add custom AI chatbot to Firefox. Here it is: https://bggpt.ai/ . Here is the models: https://models.bggpt.ai/ In which way this may be accomplish?

Best regards Atanas Petrov

已解決 4 1 128

Ad-blocker

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere … (閱讀更多)

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere in the installation of Firefox I must have been asked about blocking ads, but I don't remember. Now all ads are blocked, which I don't mind, but some sites are asking me to disable my ad-blocker if I want to use their site. Mostly I don't but there is one I need to use, so I would like to add that site as an exception, but I cannot find any mention of any ad-blocker in settings. Where do I find this? and how do I add exceptions?

The only add-on that I have in Firefox is the 'Privacy Badger' which could be the problem I suppose, but I can't see the website listed in the ones Privacy Badger is blocking.

Any help would be appreciated

已解決 4 1 285

‘i HAD A FREE OPEN AI, CHATGPT, YOUR SYSTEM DELETED IT AND PUT CLAUDE ON IT FOR A CHARGE. HOW DO I GET THE FREE THING BACK ON FIREFOX?’ for ‘Firefox’

My question is above! I had a free chatGPT on firefox sidebar. you changed it to Anthropic Claude without my permission. Now I have to pay for something I was getting fre… (閱讀更多)

My question is above!

I had a free chatGPT on firefox sidebar. you changed it to Anthropic Claude without my permission. Now I have to pay for something I was getting free as a student of a university.

How can I restore the FREE ITEM AND GET RID OF SOMETHING I WILL HAVE TO PAY FOR...AND STILL USE ai?

已解決 封存 2 192

Editing shortcut keys not possible for the extension- Read Aloud: A Text to Speech Voice Reader

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ? When trying to assign a new shortcut of my choice, it gets deleted automatically.… (閱讀更多)

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ?

When trying to assign a new shortcut of my choice, it gets deleted automatically.

I was able to do so in Chrome and Edge browsers.

Please help me to assign the same shortcut keys in Firefox also..

Moderator note: This question has been edited to correct the formatting.

已解決 1 91

why cant i addon grok to the sidebar

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser … (閱讀更多)

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser

被鎖定 封存 3 257

youtube video downloader doesn't work always

I have two accounts n Youtube and the same video downloader app installed. in the first account I cannot download any video and i get the message "no links ere found". if… (閱讀更多)

I have two accounts n Youtube and the same video downloader app installed. in the first account I cannot download any video and i get the message "no links ere found". if I switch to the second account in the same video, I have no problem and I do download the video. what can be the solution to the problem?

I installed the extension with the first account which I use as the primary one. at the beginning and for a few months it worked fine and suddenly it stopped working. I didn't do anything. I changed to the second account for other reasons, and I noticed that the downloader works without any problem.

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How to register MW

I have just re-installed MW due to probs using the original one, but now I cannot enter my registration code,(life time) there is no where to do so it seems,have looked e… (閱讀更多)

I have just re-installed MW due to probs using the original one, but now I cannot enter my registration code,(life time) there is no where to do so it seems,have looked everywhere?

已解決 封存 2 146

how to drag addon from Toolbar INTO the puzzle piece?

How do I move an addon from the TOOLBAR into the PUZZLE PIECE list? I can get them OUT onto the Toolbar. Also, the Customize Toolbar / overflow menu won't accept anything… (閱讀更多)

How do I move an addon from the TOOLBAR into the PUZZLE PIECE list? I can get them OUT onto the Toolbar.

Also, the Customize Toolbar / overflow menu won't accept anything, the addon just pops back out when dragged from the Toolbar.

已解決 封存 2 303

my favorite addon is apparently violating tos - is it safe to reenable?

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firef… (閱讀更多)

One of if not my most favorite addon "context search" has recently been flagged as violating mozillas tos. I'm talking about this one: https://addons.mozilla.org/de/firefox/addon/contextsearch

I am unable to find further explanation or the exact reason for this decision, but I am able to activate it again at my own risk. Seeing as I don't know what the problem is, I am hesitant to do so. Could someone explain what the issue is and if it's safe to continue using that addon? Am I or is my personal information at risk, since I have been using the addon regularly?

已解決 封存 5 267

How Can i reach out tech support for Video down loader helper, listed and recommended on your browser

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development. Your response Number 2 If you are referr… (閱讀更多)

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development.

Your response Number 2 If you are referring to this Extension https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Look on the left side for the Support site link in the more information panel. It leads to https://github.com/aclap-dev/video-downloadhelper/discussions

My question is addressed once again, "Third attempt?" Please give a direct reply. Firefox should have the contact information since you permitted it to be part of your browser extension.

Back to my original question posted here once again Recently, the video downloader helper stopped working with videos of YouTube links. The video downloader helper on the Firefox window is grey, meaning inactive. I tried using a video from a LinkedIn web page and was able to download it. Any suggestion? I recently purchased the license for a video downloader helper. Thanks Arvind [edited email from community support forum]

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all add-ons disabled

Hi, suddenly, all of add-ons have been disabled. It is say that is an security problems,..., but all of them?? suddenly?? can you please provide some support/help? I att… (閱讀更多)

Hi,

suddenly, all of add-ons have been disabled.

It is say that is an security problems,..., but all of them?? suddenly??

can you please provide some support/help?

I attach screenshoot with release and evidences disabled.

Tks

已解決 封存 4 82

ad blocking - how to disable?

Hello, I have the below problem with Firefox 141.0! Ad blocking on the website => https://satkurier.pl/ - how to disable it? A message appears in Polish: Please disabl… (閱讀更多)

Hello,

I have the below problem with Firefox 141.0!

Ad blocking on the website => https://satkurier.pl/ - how to disable it?

A message appears in Polish: Please disable ad blocking and refresh the page.

Thank you for help in advance,

Maciek

已解決 封存 2 369

How can I block the google account sign in dialog box on weather.com. I can't close it or get rid of it.

How can I block the google account sign in dialog box on weather.com. I can't close it or get rid of it. It permanently obscures part of the screen. I use Windows 11 and … (閱讀更多)

How can I block the google account sign in dialog box on weather.com. I can't close it or get rid of it. It permanently obscures part of the screen. I use Windows 11 and the most current version of Firefox. This problem began within the last few months.

已解決 封存 1 91