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Netflix not working with Firefox

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date. Update required Looks like your browser, oper… (閱讀更多)

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date.

Update required

Looks like your browser, operating system, or device is not supported. Please make some updates to access Netflix. Learn more about updates and requirements here.

Can't access your account? Contact us.

ckitrick 於 5 個月前 詢問

Paul 於 5 個月前 解答

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Shortcuts on homepage disappeared

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the … (閱讀更多)

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the about:config and all of my pinned shortcuts are still there, but they're not appearing on the actual page itself. Are there any other settings that I'm not aware of?

kataro28 於 4 個月前 詢問

kataro28 於 4 個月前 解答

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Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (閱讀更多)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Bárbara 於 4 個月前 詢問

Denys 於 4 個月前 解答

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picture in picture and serch settings

Since a recent version of Firefox was installed the picture in picture control does not work. I have unchecked the option but It still shows in YouTube etc. I know this c… (閱讀更多)

Since a recent version of Firefox was installed the picture in picture control does not work. I have unchecked the option but It still shows in YouTube etc.

I know this can be disabled in about:config but I prefer not going there. I wonder if this will be corrected sometime, otherwise the setting option is pointless.

Another item: I have unchecked the search suggestions in settings but it makes no difference.

Input welcome.

SuMo Bot 於 5 個月前 詢問

Agent virtuel 最近回覆於 5 個月前

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Сайты с сервисами Яндекс не открывает

Здравствуйте. Сайты с сервисами от компании Яндекс не работают - не грузятся. Пробовал почистить куки, перезагрузиться, не помогает. Открыл в новом приватном окне, все з… (閱讀更多)

Здравствуйте. Сайты с сервисами от компании Яндекс не работают - не грузятся. Пробовал почистить куки, перезагрузиться, не помогает. Открыл в новом приватном окне, все заработало. В чём может быть дело? Работать в приватном окне - не удобно.

Slolika 於 5 個月前 詢問

Slolika 於 5 個月前 解答

  • 已解決

Browser suddenly crashing when opening Slack

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliab… (閱讀更多)

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliably crashing every time I attempt to open Slack.

I've tried clearing my cache both broadly and specific to Slack, with neither producing results. Even tried deleting all cookies on Firefox, which was a bit of a pain, and it was no help.

I did read up on some people encountering a similar issue that could be fixed by deleting the Slack entry in "about:serviceworkers," but this did not help here.

The only extension I'm running is uBlock Origin, which I've been running for probably as long as I've been using Firefox, and that has never presented an issue before either.

Would appreciate any help or advice on the matter.

Jared 於 5 個月前 詢問

Denys 於 5 個月前 解答

  • 已解決

Not able to unload all the tabs I've selected

I really appreciate this amazing new 'unloading' feature. It's just the function I need. However, I can't unload all the tabs I've selected. Only some of them are inactiv… (閱讀更多)

I really appreciate this amazing new 'unloading' feature. It's just the function I need. However, I can't unload all the tabs I've selected. Only some of them are inactivated, and this problem occurs almost every time I choose a group of tabs.

GraceToYou 於 5 個月前 詢問

jonzn4SUSE 於 5 個月前 解答

  • 已解決

Blue Search Bar

After the most recent update on the 17/09 my search bar is permanently stuck blue (screenshot attached). Any idea how to revert this back to the grey it was before. … (閱讀更多)

After the most recent update on the 17/09 my search bar is permanently stuck blue (screenshot attached). Any idea how to revert this back to the grey it was before.

j9993 於 5 個月前 詢問

j9993 於 5 個月前 解答

  • 已解決

Bookmark backup methods

I know the system backs up bookmarks every day or so. I want to migrate all to a new PC. With a new Laptop it seems to have done so automatically, maybe through synchroni… (閱讀更多)

I know the system backs up bookmarks every day or so. I want to migrate all to a new PC. With a new Laptop it seems to have done so automatically, maybe through synchronize feature, I am not sure how I did that . I normally export bookmarks to a external flash drive as HTML. Just did also to a .json file type cannot find how to do that. Which format and method will be best? Have all of the old PC backed up through Acronis full back up. Will that have the full Firefox program with the bookmarks?

JJEULER 於 5 個月前 詢問

George Kitsoukakis 於 5 個月前 解答

  • 被鎖定

Search settings

I have unchecked search suggestions in settings but these still appear when I search in Firefox with Google (for which I have disabled trending searches). What is the po… (閱讀更多)

I have unchecked search suggestions in settings but these still appear when I search in Firefox with Google (for which I have disabled trending searches).

What is the point of the setting if it doesn't work?

SuMo Bot 於 5 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 5 個月前

  • 已解決

extra mouse buttons causing trouble

hi, I recently purchased a new wireless mouse and keyboard... and my only problem is that there are a couple extra buttons on my new mouse... roughly thumb position... an… (閱讀更多)

hi, I recently purchased a new wireless mouse and keyboard... and my only problem is that there are a couple extra buttons on my new mouse... roughly thumb position... and are by default set to navigate backward and forward.... I'm running ubuntu linux... which results in accidentally clicking back midway through a video or podcast and losing my position more often than you'd expect... any idea how I might either reassign or disable them entirely on the software side of things? thanks. -dan

dan 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答