Firefox 技術支援討論區

I use Firefox in French... but lately, the contextual menu when right-clicking on a web page shows in English. The contextual menu when right-clicking on the Menu bar or Bookmarks toolbar, is partly in French, but with a section in English (the Menu bar)... sometimes, the Menu bar switches to English (I can't seem to isolate what makes it switch or switch back). Other menus show in French and setting for language is set to French.

Is there something I can do to fix this?

Firefox 124.0.1 (64 bits) on Windows 11

Every time FF does an update it deletes my saved sites on the FF home page. When I try and put them back in the blank spaces it will not let me. I have tried reinstalling FF and it does not help at all. I try in safe mode and it does not work either.

Once again, MS Edge updated itself without my permission and set itself as default browser. When I restored Firefox as browser, my history and bookmarks are all gone. How do I get them back?

My bank tells me that my browser Mozilla, private browsing, is opening their website as a mobile site and needs to change it to a desktop site. I am missing some of the page content in the mobile mode. I can't find any settings in Mozilla menu that allows me to do that. What do I do? Thanks.

With Firefox a number of major sites, cnn.com in this case, only headlines appear in many articles and text is missing. This does not occur with any other browsers, including TOR, which looks a lot like Firefox.

When using Menards.com and trying to search for a product, it does not load, just shows "spinning". Another browser works

After Ubuntu updated the GPU driver, Firefox stopped rendering and only works when disabling hardware acceleration. See screenshot attached. I'm using ubuntu/ RTX4090 and nvidia-driver-535 (propietary, tested). Attaching the apt upgrade logs that caused this to happen. Firefox is the only application that suffers from this.

Is there any fix happening soon for this?

``` Install: linux-modules-nvidia-535-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-modules-extra-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-objects-nvidia-535-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), nvidia-firmware-535-535.161.07:amd64 (535.161.07-0ubuntu0.22.04.1, automatic), linux-signatures-nvidia-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-hwe-6.5-headers-6.5.0-26:amd64 (6.5.0-26.26~22.04.1, automatic), linux-modules-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-image-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-headers-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), ubuntu-pro-client:amd64 (31.2~22.04, automatic) Upgrade: dpkg:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), libsynctex2:amd64 (2021.20210626.59705-1ubuntu0.1, 2021.20210626.59705-1ubuntu0.2), tcpdump:amd64 (4.99.1-3ubuntu0.1, 4.99.1-3ubuntu0.2), libcups2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libcups2:i386 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libxtables12:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), libnvidia-common-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libgpgmepp6:amd64 (1.16.0-1.2ubuntu4.1, 1.16.0-1.2ubuntu4.2), coreutils:amd64 (8.32-4.1ubuntu1, 8.32-4.1ubuntu1.1), libnvidia-fbc1-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-fbc1-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), bind9-host:amd64 (1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), libnvidia-gl-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-gl-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), iptables:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), libglx-mesa0:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libglx-mesa0:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), python3-distupgrade:amd64 (1:22.04.17, 1:22.04.19), language-pack-en-base:amd64 (1:22.04+20230801, 1:22.04+20240212), update-manager:amd64 (1:22.04.18, 1:22.04.19), libctf-nobfd0:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libnvidia-extra-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), nvidia-compute-utils-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), cups-bsd:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), nvidia-driver-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), tzdata:amd64 (2023d-0ubuntu0.22.04, 2024a-0ubuntu0.22.04), cups-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libldap-common:amd64 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), openjdk-17-jdk:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), libnvidia-encode-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-encode-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), openjdk-17-jre:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), openjdk-17-jdk-headless:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), libgbm1:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libgbm1:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), xxd:amd64 (2:8.2.3995-1ubuntu2.15, 2:8.2.3995-1ubuntu2.16), libkpathsea6:amd64 (2021.20210626.59705-1ubuntu0.1, 2021.20210626.59705-1ubuntu0.2), libgdm1:amd64 (42.0-1ubuntu7.22.04.3, 42.0-1ubuntu7.22.04.4), nvidia-utils-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libexpat1:amd64 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), libexpat1:i386 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), libbinutils:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), ubuntu-release-upgrader-gtk:amd64 (1:22.04.17, 1:22.04.19), xserver-xorg-video-nvidia-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), firmware-sof-signed:amd64 (2.0-1ubuntu4.4, 2.0-1ubuntu4.5), cups-client:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups-ppdc:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), alsa-ucm-conf:amd64 (1.2.6.3-1ubuntu1.10, 1.2.6.3-1ubuntu1.11), cups-daemon:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), linux-image-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), vim-common:amd64 (2:8.2.3995-1ubuntu2.15, 2:8.2.3995-1ubuntu2.16), libtiff5:amd64 (4.3.0-6ubuntu0.7, 4.3.0-6ubuntu0.8), libtiff5:i386 (4.3.0-6ubuntu0.7, 4.3.0-6ubuntu0.8), libip4tc2:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), tracker-miner-fs:amd64 (3.3.3-0ubuntu0.20.04.1, 3.3.3-0ubuntu0.20.04.2), gir1.2-javascriptcoregtk-4.0:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), binutils-x86-64-linux-gnu:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), gir1.2-webkit2-4.0:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), language-pack-en:amd64 (1:22.04+20230801, 1:22.04+20240212), language-pack-gnome-en-base:amd64 (1:22.04+20230801, 1:22.04+20240212), libxatracker2:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libxml2:amd64 (2.9.13+dfsg-1ubuntu0.3, 2.9.13+dfsg-1ubuntu0.4), libxml2:i386 (2.9.13+dfsg-1ubuntu0.3, 2.9.13+dfsg-1ubuntu0.4), less:amd64 (590-1ubuntu0.22.04.1, 590-1ubuntu0.22.04.2), python-apt-common:amd64 (2.4.0ubuntu2, 2.4.0ubuntu3), libgpgme11:amd64 (1.16.0-1.2ubuntu4.1, 1.16.0-1.2ubuntu4.2), libldap-2.5-0:amd64 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), libldap-2.5-0:i386 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), libnvidia-decode-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-decode-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), mesa-va-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), openjdk-8-jre:amd64 (8u392-ga-1~22.04, 8u402-ga-2ubuntu1~22.04), libgl1-mesa-dri:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libgl1-mesa-dri:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), cups-ipp-utils:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libosmesa6:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libosmesa6:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), nvidia-kernel-common-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), gdm3:amd64 (42.0-1ubuntu7.22.04.3, 42.0-1ubuntu7.22.04.4), dnsmasq-base:amd64 (2.86-1.1ubuntu0.5, 2.90-0ubuntu0.22.04.1), dpkg-dev:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), ubuntu-pro-client-l10n:amd64 (30~22.04, 31.2~22.04), libssl3:amd64 (3.0.2-0ubuntu1.14, 3.0.2-0ubuntu1.15), libssl3:i386 (3.0.2-0ubuntu1.14, 3.0.2-0ubuntu1.15), gir1.2-accountsservice-1.0:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), linux-modules-nvidia-535-generic-hwe-22.04:amd64 (6.5.0-17.17~22.04.1+1, 6.5.0-26.26~22.04.1), bash:amd64 (5.1-6ubuntu1, 5.1-6ubuntu1.1), openjdk-8-jre-headless:amd64 (8u392-ga-1~22.04, 8u402-ga-2ubuntu1~22.04), vim-tiny:amd64 (2:8.2.3995-1ubuntu2.15, 2:8.2.3995-1ubuntu2.16), update-manager-core:amd64 (1:22.04.18, 1:22.04.19), libctf0:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), bind9-dnsutils:amd64 (1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), mesa-vulkan-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), mesa-vulkan-drivers:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), base-files:amd64 (12ubuntu4.5, 12ubuntu4.6), python3-apt:amd64 (2.4.0ubuntu2, 2.4.0ubuntu3), login:amd64 (1:4.8.1-2ubuntu2.1, 1:4.8.1-2ubuntu2.2), linux-headers-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), linux-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), libjavascriptcoregtk-4.0-18:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), libcupsimage2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), tracker-extract:amd64 (3.3.3-0ubuntu0.20.04.1, 3.3.3-0ubuntu0.20.04.2), linux-firmware:amd64 (20220329.git681281e4-0ubuntu3.26, 20220329.git681281e4-0ubuntu3.29), libip6tc2:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), gir1.2-gdm-1.0:amd64 (42.0-1ubuntu7.22.04.3, 42.0-1ubuntu7.22.04.4), binutils-common:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libdpkg-perl:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), libglapi-mesa:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libglapi-mesa:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), bind9-libs:amd64 (1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), accountsservice:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), cups-core-drivers:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), python3-update-manager:amd64 (1:22.04.18, 1:22.04.19), language-pack-gnome-en:amd64 (1:22.04+20230801, 1:22.04+20240212), code:amd64 (1.86.1-1707298119, 1.87.2-1709912201), libnvidia-cfg1-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), unzip:amd64 (6.0-26ubuntu3.1, 6.0-26ubuntu3.2), libwebkit2gtk-4.0-37:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), libexpat1-dev:amd64 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), nvidia-kernel-source-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), cups:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libegl-mesa0:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libnvidia-compute-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-compute-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), ubuntu-release-upgrader-core:amd64 (1:22.04.17, 1:22.04.19), python3-cryptography:amd64 (3.4.8-1ubuntu2.1, 3.4.8-1ubuntu2.2), ubuntu-advantage-tools:amd64 (30~22.04, 31.2~22.04), mesa-vdpau-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), cups-server-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libaccountsservice0:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), libde265-0:amd64 (1.0.8-1ubuntu0.1, 1.0.8-1ubuntu0.3), openjdk-17-jre-headless:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), binutils:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libuv1:amd64 (1.43.0-1, 1.43.0-1ubuntu0.1), dns-root-data:amd64 (2021011101, 2023112702~ubuntu0.22.04.1), openssl:amd64 (3.0.2-0ubuntu1.14, 3.0.2-0ubuntu1.15), passwd:amd64 (1:4.8.1-2ubuntu2.1, 1:4.8.1-2ubuntu2.2), linux-libc-dev:amd64 (5.15.0-94.104, 5.15.0-101.111) End-Date: 2024-03-22 17:16:51

Start-Date: 2024-03-22 17:20:25 Commandline: aptdaemon role='role-commit-packages' sender=':1.152' Remove: linux-modules-nvidia-535-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-objects-nvidia-535-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-modules-extra-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-hwe-6.5-headers-6.5.0-15:amd64 (6.5.0-15.15~22.04.1), linux-modules-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-signatures-nvidia-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-image-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-headers-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1) ```

I am running Firefox 124.0.1 on Mac OS Sonoma 14.4.1.

I set Firefox as my default browser. However, when I have links that should redirect and open in an external application (Apple News, Facebook Messenger, etc.), Firefox does not redirect to these external applications. I have searched the FAQ and the internet but haven't seen an answer to this. As a result I have switched my default browser back to Edge, which functions as expected.

My old ssd suffered a fatal capacitor melt down. I have a new one and used my account recovery key when i installed Mozilla. However - NONE of my bookmarks or saved passwords have appeared!!! Previously running Windows 10, which is also running on new ssd. I'm not a fan of 11, resigned to install if it means I recover lost data! What did I do wrong? How can I recover them? Many, MANY thanks in advance!!! Hayley

Just tried to log into DISH Anywhere and received the following error message: "Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content." Is this something that will be fixed? Pushing me towards Chrome . . .

I've installed firefox and weirdly when I use youtube or just browsing the CPU is 250 and it's draining my new mac really quickly. This did not happen before on my previous mac. Seeking some help and answers, went to Apple genius bar and they've stated is the firefox application that is causing the fast drain of power.

I'm using the current version of Firefox 124.0.1 (64-bit). I recently noticed that when I print -- there's no webpage title or URL address with date on the bottom even when I have checked and selected print headers/footers before printing. Is this a bug? Can you please help me? Thank you.

Why does my Firefox browser no longer show "Google Advanced Search" screen? All of a sudden, I can no longer access the "Google Advanced Search" screen in Firefox. It shows when I use Microsoft Edge, and Google Chrome, so what is wrong with Firefox that I can no longer access "Google Advanced Search" screen in Firefox. All I get is a window that says "Google in the upper corner, there is a sudden flash of the Advanced Search screen and then it disappears and the window goes blank. This does not happen in any other browser. The issue just started today and there appears to be no way to fix it.

Since the most recent update, I can no longer run YouTube full screen in the background while I am working with other programs. This morning, when I put YouTube in fullscreen, it creates a second desktop. When I go to open a program, it switches me back to the first desktop.

Images in some hotmail emails do not show. A blank space or a large space with a tiny icon (I don't know what it is) in the upper left hand corner is where an image should be. A right click in that space will allow the image to be opened in another tab.

I am using a laptop with Windows 7. I know support for that is ending soon.

Using another browser solves the problem, but I don't want to do that.

I am having an issue with Fidelity using Firefox. When I open their "Trade" drop down window, it is not functional. Also, when I click the "Replace" button on the open orders page, I get an Error message saying to try later.

I used Edge for these activities and all worked well. I talked to tech support at Fidelity and he said to contact Firefox.

Has anybody else had issues with Fidelity.com?

Thanks, Kenney G.

bold textI am getting "Welcome to ad-free, secure video streaming!" every time I turn on firefox. I can't seem to get rid of it and don't know where it came from. It wants me to "Finish installation" and never installed whatever this is in the first place.

It also tells me "Auto-reporting via Google Analytics is disabled! "

I have no idea what is going on, don't want whatever they are offering, just want it to go away!

I neglected to say that I just 'x' this thing when I see it but it appears whenever I start firefox.

Thoughts?