Firefox 技術支援討論區

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Issue: The "Recommended stories" setting for the new tab default home page periodically re-enables itself.

Version Info: Firefox 124.0.1 (64-bit) OS: Linux Mint 21.1 Cinnamon

Additional Information:

• I do not use pocket, at all
• All settings that I can find related to pocket are disabled
• I do use Firefox Sync, however the other device (124.0.1 (64-bit) on pop_os!) does not have this issue
• Does not correlate to version updates (Mint has automatic updates disabled in policies)
• Does not occur after a simple restart

I am tired of disabling this setting and having it return seemingly randomly. I have no interest in these stories, and consider them spam.

Please assist me in determining why this is happening on this device and how we can go about preventing it going forward.

Thanks, Steven

I have a M2 Max Pro MAC. I have read other posts about this and people suggest starting in safe mode doen that and it still happens. Removing all pluggins and restarting doen that and it still happens. IT doenst happem on any otehr browser.... help please?

When I try to use the Criterion Channel and several other websites that use cyberlocker video services, I get an error with no code (attached screenshot). Here's what I have tried to solve it with: - VPN - Clearing cache - turning off all extensions that target ads, pop-ups, and tracking; and making sure Firefox itself isn't blocking tracking - using the user-agent switch extension to pretend I'm on a different browser The last one makes me think it might be a Windows 10 problem and not a Firefox problem, but I'm just covering my bases. Any help is appreciated!

Firefox doesn't work with power management. It essentially turns the screen off and then sends the laptop to sleep when watching videos (in full screen). I have tried to disable hardware acceleration, but it didn't fix my problem. I am on 124.0.1 version - flatpack version on fedora, as the actual fedora version from "discover" app center cannot play videos at all. I am running on fedora 39, kde plasma, wayland.

En promedio, de diéz páginas a las que intento ingresar me arroja error en 6 ó 7... leyendo casos similares, uds pidieron que le enviaran los últimos 5 informes de fallo para evaluar el caso, por ello les envío dicha información con la esperanza de que puedan ayudarme:

bp-3171da06-26c6-4562-93f2-1f86e0240403 bp-b98c1768-ca1c-4db4-99a6-76f850240331 bp-2bdd587e-19d5-4290-ac84-c5e7d0210805 bp-61e026b9-11b4-4362-b2f3-e46620240404 bp-7b4a4cfa-4e6c-4e27-bccd-e739b0240404

Received an error message Platform version 124.0.2 not compatible min/max version >=124.01.... Solution on Mozilla was to refresh uninstall/ etc. and not remove data; that choice about no removing data didn't come up. now all my bookmarks are gone, and when i tried to restore backup, the latest was oct 2022 and didn't have but a few bookmarks. Can these be pulled from anywhere else?

the Icons code on github in this file are not correct rendered in Firefox. If I use these icons in my terminal they will get rendered in the terminal.

• fonts-font-awesome is installed
• Allow pages to use their own fonts is enabled
• all addons are disabled
• security.sandbox.content.level 1
• gfx.downloadable_fonts.enabled true
• use hardware acceleration available enable/disable makes no difference

• Ubuntu 23.10
• 6.5.0-26-generic
• Mozilla Firefox 124.0.1

When editing in Gmail, holding a key down does NOT repeat the character or action. e.g. xxxxx when holding down the "x" or deleting multiple characters when holding down the <Backspace> key.

It works properly in other apps (e.g. this dialogue).

And works okay in Gmail in other browsers (e.g. Chromium or Brave).

I'm using Firefox 124 on Linux Mint 20.1.

System: Kernel: 5.4.0-174-generic x86_64 bits: 64 compiler: gcc v: 9.4.0

          Desktop: Cinnamon 5.2.7 wm: muffin dm: LightDM Distro: Linux Mint 20.3 Una 
          base: Ubuntu 20.04 focal

Every time I try to use Google Docs, Gmail, or use ShelterLuv (I work at a shelter), either the tab crashes or the whole browser does. I try to upload images onto ShelterLuv, but once I click "Browse" to view my pictures, the whole browser crashes. It is making it hard to do my job.

Crash report (most recent): bp-2ae75fbf-b2c6-4419-93fb-9ee600240401 That one is from me trying to upload an image onto ShelterLuv.

Thanks in advance.

Dear Community,

After I tried to fix a slow browser in troubleshoot mode and reseted firefox, I get each time i start Firefox a success page with the option of restoring tabs.

I don't want that, I want my own startpage when i start Firefox, but i tried to get rid of it whiteout success. I enclosed a screenshot of the page i see everytime now.

I hope there is a solution for it to get my startpage back.

Thank you in advance,

Robert

I am using the latest version of firefox. Windows 10. I'm writing a school project with assistance from ChatGPT. When I ask it for a link, it provides it. While it is "typing", I can see the link, but when it finishes "typing", the link becomes a blue word "Link", with the web address gone. I can not click on it to open the website, like I can in Mirosoft office. There is no way to access the website. I tried to use troubleshooting mode with all extensions disabled - it didn't help. ChatGPT claims, that it's the browser issue. How can I access these links?

At random times when i use firefox, my laptop just freezes and i cant interact with anything - i can't close firefox i can't open any other app and more...

I tried searching on google and found to turn off graphic acceleration but it didn't help.

When I start Firefox on Ubuntu under Wayland, Firefox behaves as if both shift keys just stopped working. In any text field pressing either Shift and any character inputs nothing, e.g. Shift+A inputs nothing instead of "A".

This only happens in Firefox, not in any other app that I checked (terminal, Chrome). It also doesn't happen if I start Firefox in a Xorg session.

Pasting such characters *does* work, e.g. I can paste "about:support" in the URL bar but not type it (":" requires shift).

This also happens when I start Firefox in troubleshooting mode.

What are the next steps in troubleshooting this?

Whenever I try to Start or Open Camera for Video Call Firefox stops working. I don't if its because when i start a call a new Window pop ups. The Call in not dropping its just that It is not showing the video. So If Audio call only then its ok but when I start Video Call it crashes.

What I did to try yo fix: Reinstall Firefox Refresh Firefox Remove Extensions Sign out profile.

Lastly I Fresh Install my Windows OS. Then these again. Reinstall Firefox Refresh Firefox Remove Extensions Sign out profile. Installed Developer Firefox Still not working

Discord Video Call Working Edge Video Call Working I haven't tried the Messenger APP

System Windows 10.

Firefox takes a very long time to open the first tab. After it opens, subsequent tabs open relatively quickly. I've tried self help suggestions like clearing cookies, cache and history, updating, even removing home page content. Nothing helps. It's getting intolerable and I end up switching to other browsers rather than sit and wait. Starting to even dread using firefox. Running Sonama 14.3.1 on my iMac. What else can I do?

I have been experiencing certain tabs crashing upon loading for some time now. I have been searching for a solution without any success. I tried using the debugging tool but I can't find a way to exit debugging & return to my normal Firefox 124.0.1 desktop page.

Firefox keep crashing when I use certain websites (realtor.com is one that comes to mind). I use a Macbook pro. I've updated my operating system, updated Firefox, and tried to use Firefox in troubleshooting mode. Everything is up to date, and the crashes still happen in troubleshooting mode. Here's the crash code: bp-80317ed2-74bc-4df1-a867-a6a130240322. Any ideas how to fix this? Thanks a lot.

since my last upgrade 124, I cannot open most of the shortcuts on my desktop What can I do to stop this I get the NON COMPATIBLE ERROR msg If I go to OPEN WITH... and use another browser, it opens. Do I need to delete firefox and go to another browser??