顯示下列標籤的問題: 顯示所有問題

Bookmarks and passwords Lost

Hello Team, I had saved a lot of passwords and bookmarks to my account but as you can see, after I signed in, I cant see any of mentioned above. Kindly support for re-ac… (閱讀更多)

Hello Team,

I had saved a lot of passwords and bookmarks to my account but as you can see, after I signed in, I cant see any of mentioned above. Kindly support for re-access of my bookmarks and saved passwords.

Regards, Saheem Munir

saheem.munir 於 7 小時前 詢問

bookmarks

why can't I restore bookmarks. All solutions will not work "unable to process file". This happen mid secession.The restore dates are there but i get unable to precess fil… (閱讀更多)

why can't I restore bookmarks. All solutions will not work "unable to process file". This happen mid secession.The restore dates are there but i get unable to precess file

ra053812 於 8 小時前 詢問

jscher2000 - Support Volunteer 最近回覆於 7 小時前

Firefox background process won't close, and blocks restarting. (Windows 10)

Our Firefox sometimes stalls, and if we try to exit, to start fresh, it won't reopen, because there is a firefox process still running. The click to close Firefox has no … (閱讀更多)

Our Firefox sometimes stalls, and if we try to exit, to start fresh, it won't reopen, because there is a firefox process still running. The click to close Firefox has no effect on this background process. Taskmaster sometimes shows firefox processes, which can be closed, but that doesn't get everything. Sometimes a total hard shutdown resolves it.

dicknjillwilliams 於 16 小時前 詢問

sync two laptops

Hi, I want to sync firefox. between my mac book pro and mac air. THe instructions I find on the web don't work. I don't see a sync and save date choice in my menu They… (閱讀更多)

Hi, I want to sync firefox. between my mac book pro and mac air. THe instructions I find on the web don't work. I don't see a sync and save date choice in my menu

They show how to sync between a laptop and a phone. Thanks, Bill

bill.b.keegan 於 1 天前 詢問

jonzn4SUSE 最近回覆於 1 天前

Missing my bookmarks

After i format my phone. I reinstall firefox app but when i am signing in with my email i forget my password and i create new one by "forget my password" i get the code a… (閱讀更多)

After i format my phone. I reinstall firefox app but when i am signing in with my email i forget my password and i create new one by "forget my password" i get the code and everything done. After that i sync on, but all my bookmarks don't return...how can i return them ?

shadi.ahmad.sy 於 1 天前 詢問

Need to update extension that is part of Firefox Recommended program but lost access to MFA so unable to logged in account

Hi, I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations du… (閱讀更多)

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards

srjjain1996+newmozillaaccount 於 1 天前 詢問

James 最近回覆於 1 天前

syncing and bookmarks

My computer had to be "factory reset" last night (I don't know if that's what it's called - but I have to re-install things like my Firefox). When I reinstalled Firefox,… (閱讀更多)

My computer had to be "factory reset" last night (I don't know if that's what it's called - but I have to re-install things like my Firefox). When I reinstalled Firefox, it populated with an older version of my Firefox's bookmarks. I have Firefox on my mobile device - and it still has the latest version of my Bookmarks.

The desktop installation prompted me to sync my devices -- but, would this old desktop prevail over my phone Firefox? Or is there a way I can make my phone Firefox replace my desktop version? (I spent about 2 hours organizing my bookmarks into folders, about 3 months ago ... and I've added tons more, of course).

I do have a Firefox Recovery Key that I took note of a year or so ago --- If there's a way to use that, will it give me the bookmarks I had up to yesterday afternoon? If so - how do I use it

Shawna 於 1 天前 詢問

Lost all tabs and history after a crash

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lo… (閱讀更多)

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lost all my tabs, the pinned ones (probably about 10) as well as the open ones (probably between 10 and 15). I also lost all my history. I can't use the 'Restore Previous Session' because it doesn't give me that option.

I've restarted Firefox and also rebooted my computer...still nothing happens. It's up to date, version 133.0. But I have no history beyond this morning. Is there any way I can recover those tabs or history?

And in my FF Settings, there's a link at the top that says "Your browser is being managed by your organization". I don't have or belong to an organization. When I click on the link it takes me to another page that says it's "Active" and there's a huge list of "Documentation" that apparently involves a lot of code. Can you please explain what all that means? Thanks so much for any help!

Honey Wesley 於 2 個月前 詢問

jonzn4SUSE 最近回覆於 2 天前

Bookmarks

My windows10 laptop was destroyed, but I was able to retrieve the hard drive with all data in tack. I am currently using a new laptop loaded with Windows 11. I've been tr… (閱讀更多)

My windows10 laptop was destroyed, but I was able to retrieve the hard drive with all data in tack. I am currently using a new laptop loaded with Windows 11. I've been trying to find the bookmarks on my old hard drive to copy on a usb to reload on my new laptop with no success. HELP

hysan1 於 2 天前 詢問

James 最近回覆於 2 天前

Lost passwords

I recently had a computer crash - self inflicted - by mistakenly opting for a total reset when I did not understand what this would result in. A friend has helped me get … (閱讀更多)

I recently had a computer crash - self inflicted - by mistakenly opting for a total reset when I did not understand what this would result in. A friend has helped me get back to being able to use my computer again, but I have lost all my Firefox browser passwords and my Thunderbird email contact list. Would Firefox have kept this information and be able to give me back my passwords somehow. I am a 87 year old Aussie and not a computer nerd !! Cheers Lozza

Laurie Ford 於 2 天前 詢問