Firefox 技術支援討論區

Watching videos on Twitter/X doesn't seem to work too well on Firefox. I don't have an account, but I sometimes have to watch a clip on the site. The problem is that you cannot skip the video i.e. you cannot move the dot that shows where you are on the video; you have to watch it from the start, till the end. You cannot also change the volume, apart from clicking on the "mute", so technically here you have the options of full sound and no sound. Twitter has always worked perfectly on the Microsoft Edge that came with the Windows on this desktop PC (bought in fall 2020).

This morning, I brought up Firefox and found my bookmarks (including the toolbar) had vanished. I tried restoring my profile folder, but that didn't help. I also tried restoring the bookmarks from Firefox's own backups, but I got some "Unable to process backup file." messages. What do I do now?

I use Dragon talk to text because I am unable to type. I need to install the Web extension and for some reason I have not been able to do it for several weeks now. it tells me it is blocked but I need it. Please help. Thank you.

I am disabled and have been using Dragon for writing and reading for more than 20 years. With the new update I cannot install the Dragon extension into Firefox and the longer. This means I will be no longer able to use Firefox as my web browser. This means I will be going to another editor! This is a shame because I've used Firefox even before it was Firefox! (Netscape)

Today, my daughter received a notification that the Dragon Professional Web Extension has been disabled (see attached image). This was done because the extension supposedly executes remote code and collects user data.

My daughter, a mathematics professor, has very limited use of her hands. She is dependent upon Dragon to do her job. This is not something she just likes - she has a disability and she NEEDS it. Disabling this extension will make her job significantly more difficult, and there are capabilities that the extension provides that she may not be able to duplicate with workarounds.

PLEASE, make the extension useable again. This is an accessibility issue for disabled people - it's not just a fun addition to the browser. If necessary, add some sort of acknowledgement checkbox so that she can acknowledge that she is taking some risks in using it.

One other thing. Disabling this extension with no advance warning was a disservice to all disabled people who depend on it. Had this occurred in the middle of a semester, the effect could have been catastrophic. As it is, she may need to spend the rest of the summer trying to figure out how to do her job without it. You have really, really done an extreme disservice here.

As above

Why would they disable accessibility tools without even a notice?

What kind of monsters would do that for the sake of political grandstanding?

In settings it use to say "open links in new tabs" now it just says "Open links in tabs instead of new windows"... what happened to "open links in NEW tab"? That would be the preferred option. When I'm in a tab and there's a link I click on I do not want to lose what I'm currently in, I want the link to open in a NEW tab. This has really gotten annoying!

Hello, is there a way to specify search results language and region that differs from the VPN?

Located in USA, but since getting a VPN (Proton) that uses Dutch IP addresses, search results are sometimes shown for Netherlands websites, shown in Dutch, with prices listed in Euros. The Firefox menus still display in English, so it's just the search results.

Tried selecting the following under Settings > Language: 1. Set the 1st & 2nd languages to English. 2. Set the preferred language as English. 3. Installed all the European language translation packages in the hope it would facilitate translation. 4. Viewed Translations to request translation of Dutch, but the UI does not allow adding a language (bug?).

Results continue to intermittently display in Dutch. Tried adding Dutch as the 3rd language, in case it might activate the Translations option, but it did not.

There doesn't seem to be a regions setting, and the Location Permissions dialog does not allow adding websites to the list (bug?).

Any suggestions appreciated.

How do I permanently block a website ?

specifically :- https://www.idealmedia.io/en

Hi, I was using Firefox for many years . Recently I noticed that all my passwords in Firefox were gone and it seems like my account was recreated but all the historical passwords were missing. I was under the impression that those passwords are backed-up somewhere and that I can retrieve them. Could you advise how to recover my logins I collected in Firefox over the years pls.?

Any ideas why I am seeing these strange rectangles on Google maps?

Confirmed not caused by an extension as I still see them in Private window and do not see them when using Brave.

They don't stay in the same geographical location when zooming in and out.

On a site with a menu along the top the rightmost item is missing, and only in Firefox, not Chrome or Edge. It happens on various pages with the same menu setup. I cleared cookies & cache, turned off extensions, no luck. See attached image. What could the problem be ?

Hey there, I did some random fiddling around with my Lenovo Ideapad 320/Windows 10 and now I have the following msg when I use Firefox browser..... "XUL runner: The profile was last used with a newer version of this application. Please create a new profile". I am able to use my browser ordinarily but this msg comes up when I open the browser. I am at not at all knowledgeable about this kind of thing, so should I just ignore and carry on browsing or what would you suggest I do? If the problem needs to be resolved by me, I would definitely a point by point explanation to rectify this. Look forward to hearing from you and hope you're having a good day so far

Regards

Jeanine Schouw jeanineschouw@gmail.com

I have the same issue that was reported here: https://support.mozilla.org/en-US/questions/1358340 and here: https://support.mozilla.org/en-US/questions/1409149

After a Firefox restart for a version upgrade, there are 8 windows listed in the Windows menu, but only 4 are visible. Trying to select one of the invisible windows from the window menu, or cycling through open windows with cmd-` displays nothing. I tried checking other desktops to see if the windows had landed there, but they're not. The missing windows don't show up in Mission Control.

I also tried exiting FIrefox, deleting the xulstore.json file, and restarting. This had no effect.

I'm on a 2021 M1 Max MacBook Pro Firefox 117.0.1 Mac OS 13.5.2 (22G91)

Any ideas? This is a weird one.

Thanks!

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer version and 119 nightly seems ok). We tried to repair firefox, it works on 95% but we can't ask our client to do this. It works on Chrome & Edge.

We running out of ideas : - we only accept TLS 1.2 / 1.3 - checking CSP - Both IIS and Apache are not working - Firewall are not blocking