Firefox 技術支援討論區

For some time now, I've been experiencing the following issues with PiP:

• The floating window opens in a random (and annoying) place and does not place itself automatically on the lower right corner as it used to (where I always move it, so it has no memory as it used to)
• It's impossible to keep the "always on top" mode on by default, and I have to do it every single time
• When I toggle windows, the PiP window is always the next one, even when it was not the one I switched from, and I have to always toggle twice for switching between two windows when I have a 3rd PiP window
• When I change language using the keyboard shortcut, it changes the language on the PiP window, and I have to use the language icon bar. Then, the PiP window becomes activated, and I have to toggle back to the window I was working on before (on which I wanted to change language). I have the "separate languages for separate windows" option activated.

It's been some months now, and all those things were working before an update but never came back...

Does anyone know if there's a way of fixing these issues? I've tried things I found online but nothing seems to work.

Many thanks

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only & after I close the session & reopen another Firefox session. Thank you

CVE-2024-4367 has been announced several days now with MITRE and CIS. There is also an issue/advisory on the github repo for PDF.js which appears that the fix has been merged into the master commit of PDF.js (https://github.com/advisories/GHSA-wgrm-67xf-hhpq).

The vulnerability is pretty serious and yet there is no Security Advisory from Mozilla on affected versions, etc. (https://www.mozilla.org/en-US/security/advisories/)

Is this normal and I am just being impatient?

I had a few issues with Hotmail and Firefox in the past as described in other posts. Now it has stepped up a gear. I can use the internet for anything, but the moment I open my Hotmail account in Firefox my Lan card stops working. At first I had no idea it was Hotmail, I tried everything from switching cables to using wifi only. When it happened on wifi I realised every time I went into Hotmail on Firefox my network card stopped functioning and I had to restart the computer. The thing is, when I use Hotmail through Microsoft Edge nothing happens and all is well with the world!!! No network card shutdown. I could read between the lines but I'm no conspiracy theorist, however, I don't think the problem is with Firefox. Is there any solution? I don't use Edge and I don't want to start.

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.

My Firefox browser is somehow corrupted with foreign language features. See in the picture that much of the text is in English - the selected and preferred language. It is what the Settings are set to. But notice that bits and pieces are in some other language. I recently made a trip to Spain and used translation features while there - but those was all reset to English. I've gone into Troubleshooting mode; I've restarted; I've reset and restarted. But I can't seem to get rid of the gibberish. WTH!!!! All copies of Firefox, on all owned Mac machines (i-Phone; Mac Mini; I-Mac Pro; I pads) are set to English. About the only thing I haven't done it uninstall and reinstall Firefox. Thanks for any help you can offer.

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

I have firefox updates set to auto. But I want them to load updates when im not using the browser. What currently happens is I open the browser only to get shanghaid by the update process. I dont want that. when I open the browser I want to go straight to what i am doing. I dont want to have to sit there and wait while the browser updates. If it did updates once a month or less it wouldnt be such an issue but the damn browser is updating every few days or even every day and it always wants to do it when I want to do my own work. IS there not a way for the browser to update while im asleep at 3 am? When Im not wanting to use it. Its so irritating. It causes me to not bother with updates. I dont want to comply. When IM given a choice for any updating I set updates to install in the early hours when Im not inconvenienced by it. How can I do this with firefox?

When I'm sending attachments in Thunderbird some of my clients are recieving the email but not the attachments, though when they look on the phone they can see the attachment ?

What can I change in my outsettings for attachments to solve this issue

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use the "functions" of buttons behind that. -> Please see attached Print screens Lower part of the Favorites-bar is visible and also works if he clicks on it - everything above not visible and does not work for clicking.

The problem only comes up from time to time maybe once or twice a week. When he minimizes Firefox the application behind is visible normally. when he maximizes it again, same problem still visible in Firefox. When he closes RDP Session and reconnects - the problem disappears. When he turns off the monitor where Firefox is visible - Firefox gets move over to the other monitor and the problem disappears.

I am not 100% sure if this is a Firefox problem or Remote Desktop Problem (or maybe an add-in problem). But until now it only happened on Firefox!

He is always on the last recent version of Firefox, we just updated today to the latest version again - but I can not say yet, if the problem would still exist on the latest version from today.

So this problem keeps happening to me - I click "upload" on a website and nothing happens. For example, trying to upload photos to my website or upload files to a platform. Frustrating. To work around it I've been using a separate tab of Google chrome but it's such a pain to keep swapping back and forth. Please help!!

I cannot open any Games on the NY TImes site with FIrefox for the past month; no problem with Chrome. Today, two article links opened but then the page went blank (repeatedly), while other links worked fine. Again, no problem with Chrome. My wife can't get into proxyvote.com with Firefox--again, a blank screen. Where is this weirdness coming from?

My yahoo homepage on firefox looks totally different than it did last week. Chrome and edge still look like the home page should but firefox does not. I screen shared with yahoo and they said it was a firefox issue. Anyone know how to make the homepage look like chromes and edge? I added pics from edge and firefox for comparison.

Howdy,

Workflow: I have a firefox instance already running. I want to launch a new firefox in safe-mode to test something without disrupting my existing firefox.

Problem: I try to launch a new firefox in safe mode using `firefox --safe-mode`, but firefox just opens a new window NOT in safe mode.

I think it may because firefox in safe-mode requires launching launching from a new instance rather than attaching to existing instance.

`firefox --help` shows a flag I can use:

--new-instance Open new instance, not a new window in running instance. --safe-mode Disables extensions and themes for this session.

So I run `firefox --safe-mode --new-instance`

now I get error popup with message:

"Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

Now I think what is the point of the flag "new-instance" if Firefox doesn't support multiple instances?

Regardless, how can I launch firefox in safe-mode without disrupting my existing firefox instance and without relying on creating a profile just for this?

Firefox sometimes continuously adds tabs for the same site I am using. Every time I X out of one, another one pops up. This multiplies alarmingly fast. I have Windows 10.

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally updates the browser, before I do any browsing. In the last three weeks, however, it has not updated on any of the three devices, rather, it says "Failed to check for updates". I have tried the workarounds suggested at your Help center, and nothing has worked. What gives, may I ask? Thank you