Firefox 技術支援討論區

I can't use my xfinity account with Firefox. I can log in but from there everything I click on gets "Access Denied", "You do not have permission..." It won't even let me go to xfinity.com! Xfinity says to contact you, so ...is there a bug being worked on, or a way to troubleshoot the issue? They had me look in More Tools for something about clearing something, but I don't have whatever tool that is in my Firefox 106.0.2 (64-bit). I really don't want to have to install Chrome or reinstall Edge just to pay my cable bill.

I created a Firefox Account yesterday and immediately unsubscribed from all Email Alerts.

Today I received another Email from Firefox titled 'Superpower #2: protect your whole device with a VPN'

I have yet again unsubscribed from all Email Alerts using the same methods as before, provided in the Email.

How do I ensure that Firefox do not email me regarding anything? I like to setup block lists as a last resort.

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some time ago it worked well, but now if I set Block Audio or\and Video in settings, I have to manually click Play, and with Allow Audio and Video chosen it starts playing video immediately after I click on another tab.

Iv used firefox forever and never had this problem for a week not i cant play youtube videos but i can stream anything ells. Iv removed extinctions reinstalled and so on it will for but when I exit out of firefox and go to reopen it youtube wont work again. The page will load everything but the video i just get a black loading video.

I forgot my "primary password" so I reset my password twice today. However, the browser pop up window keeps asking me for my "primary password" and this pop up window will not accept the new passwords. I also deleted Firefox from my computer and re-downloaded it, but this did not help. I attached a picture of this pop up window that has not updated even after I reset my password. I also cannot log out and log back into my firefox account in my browser without entering this password.

Is there anything else I can do? I understand that my data will be lost when I reset the primary password.

I am using windows 10 64. Youtube videos don't play on the latest version of firefox, but do with microsoft edge. The spinning loading circle icon appears but video playback just doesn't work on any video at all, not even youtube shorts. This seems to be a problem only with firefox version 106.0.1 and 106.0.2 on my system. I downgraded to firefox version 105.0.3 and had no issue with youtube playback.

bookmarks text white on white

Firefox updated to 106.0.2 (64-bit). When I click the sidebar icon, my bookmarks appear on the browser's left side as expected. However the text is not visible. If I hover my mouse over an icon is the list for a bookmark, the link appears. Also not all the bookmark icons appear. There are gaps between bookmarks on the list. Again, I have to hover my mouse over those gaps for bookmark info to appear. How do I make my bookmark list readable/usable again?

So I had a laptop that had to go under repair (device A), so had to use a different computer (device B). I sign into Firefox, and I can see the synced tabs from device A. For various reasons, the very next day I had to transfer to another computer (device C), so I logout of device B, and login into Firefox in device C. The synced tabs are no longer visible, even though in my account it says device A is still connected to the sync.

Bookmarks and such still load up just fine, I just can't see the device A synced tabs at all. Any clue why this is happening?

Also, is it normal that my email is still showing on the device B menu? Even though it says I logged out successfully, and device B is not showing in sync anymore, in the actual computer it's still showing on the menu above the "new tab" option. How do I remove my email from showing in that particular browse? Uninstall the program entirely?

I am not a sophisticated computer user and I have some cognitive problems due to age and illness so please be as simplistic as possible with any response. I was trying out new features and now have the private browsing icon on the bottom bar on my screen. The color purple triggers strong anxiety for me so I just want to get that off my screen. I won't be using private browsing so I want to remove it. I tried to drag it to the recycle bin but couldn't get rid of it that way. Please help me remove that icon from ever being on my screen. Thank you.

Is there any way to make firefox respect default communication and playback devices? As it stands right now, if I wanna chat with friends on facebook then I have to go through Windows and force firefox to output audio to my headset, which means that if I wanna watch a video as well, the audio from that no longer comes from my sound system, but my headset instead. When seraching for 'audio,' 'sound,' or 'playback' in the settings (after going through them all manually) I can't seem to change that. Chrome did it just fine..

The tool tip colour for the Downloads is white text over a yellow background - it's practically impossible to read. Perhaps this is an error with the release, but if not, can this extreme lack of textual contrast be changed? I need dark / black text on light backgrounds.

Hi Can you tell me how to revert to the old password that I mistakenly replaced with the new one when I saved the site? I really need to restore the previous password to the site!

Firefox update just changed top menu bar color setting to RED. Awful!!! How do I get back to reset the top color bar? Have spent 30 minutes trying to find answer without success

In the settings menu, I sometimes see letters underlined. They are just 1 letter underlines, and it really bothers me, as it makes the settings look really bad. I have underline links off, so I'm not sure how or if I can turn them off.

I am rebuilding a laptop and thought I'd go back to using Firefox after a stint with Opera.

I have 106.0.2 installed and all seems to be good except I can't get into any of my web sites that require a yubikey for the 2FA.

The key simply doesn't work (for example twitter).

I have found the suggestions about turning on the webauth flags (which were already active by the way), but that hasn't helped.

The key works fine in Opera which is annoying.

Is there a way around this or do I give up on firefox again?

Ta Peter

Imported bookmarks html from Firefox (win 10) to Firefox (win 11) not showing on bookmarks only on Manage Bookmarks.

I only see a few dozen random bookmarks when I go to the three slash "Open Application Menu" and none of the Folders. If I go into Manage Bookmarks I can see the folders and other missing bookmarks.

I keep getting a notice that says "this VPN download may contain a virus that can infect my pc. Make sure that I want to download it". I don't understand why I'm getting this warning about your product. I just paid to get this extra protection and now I don't know if I should download it.

Please advise.

Thank you.

My original primary email is no longer functional, it was an ATT account compromised in a yahoo.com data breech some years ago. I was no longer an ATT customer at the time, so it would not let me log in to change my password. Now I want to remove it from firefox, and to do that I have to provide a confirmation code sent to that dead email account. Is there some other way to remove it and switch a current email address to my primary email?

Hello. Why does the safe search option when I search for something repeatedly change from where I set it, at "off," to "moderate?" It's very annoying to have to keep changing it back to off. Does it change to moderate on its own when I clear the cache? If so, why is there not a setting in preferences so it's permanently set to whatever I want it to be until I change it, cache clearing or not?