Firefox 技術支援討論區

An issue I am running into is with the paste option on Microsoft Word. I am clicking on keep source formatting in Word when I paste text, but the format doesn't carry over from the website I am copying it from. This is a Firefox issue because the format carries over when I paste a website's text using Microsoft Edge. Hopefully someone can solve this issue for me. Thank you.

I'm not sure about any of the following.

Is there a way to turn off the UI animations? I'm using Firefox for Ubuntu 114.0.1 (64-bit). I did a web search and some page said to open about:config and set toolkit.cosmeticAnimations.enabled to false, but when I try it it's not there. Maybe some people like these animations but I have autistic spectrum sensory sensitivities and the dots jiggling back and forth when a page is loading and the swoosh on the tab when it loads, among other things, are making me dizzy.

When I browse youtube I normally open videos in a new tab by right clicking on the thumbnail and selecting open in new tab - Menu is displayed with options specific to the LINK i just right-clicked on. i.e. "open link in new tab" , "open in new window" , "bookmark link", etc.

Now, when I right click on a youtube video thumbnail, a different menu appears, with options relating to the PAGE (itself)- i.e. "save page as..." , "save page to pocket", arrows to go to previous/next page, etc.

I tried to troubleshoot in safe mode but it's the same problem. This is on both my PC and Mac. What could the problem be? Appreciate your help!

Michael

Sometimes when I open different programs on my computer and have firefox open at the same time all my firefox windows will stop fitting to my screen. (See images). Programs that it has happened with is VS code and the built in windows 10 mail app. It usually happens when I have VScode in fullscreen and then pull it down to make it windowed.

My setup consists of 2 1920x1080 monitiors and any instance of firefox on either monitor will get this issue at when using VScode or the mail app.

Only solution that fixes it is to open a new instance of firefox and drag all my tabs into it.

Been on the same setup for 3 years using chrome previously with this never being an issue. Switched to firefox a few months ago and this has happened pretty regularly.

Image 1 is when the window is in focus, image 2 is when the window is not in focus.

Happy to provide additional information/video of it happening if needed.

Thanks!

About 2 or 3 updates ago...after the update I can not clear all my web browsing history. I have my homepage set to Firefox's " about:preferences#privacy " I usually clear all the ' stored cookies, site data ' through the " Clear Data' button. Have it set to clear ALL data. Also clear " History " data and too ALL data.

Then I use " CCleaner " to clear any data that might have been left on my PC. 
It/CCleaner too has settings to clean Firefox's Cache, history, cookies, download history, session and more which use to work very well on clearing all data of web browsing.   That doesn't do it anymore. 
 After all the effort I go through after closing Firefox to delete/eliminate all my browsing history... through the manual tic-buttons IN Firefox... AND with the settings to clear cookies, site data and history upon closing.  PLUS using CCleaner.  
I ALSO close down/disable my 'Wireless Network' modem EVERY TIME I close Firefox  because I've had programs... AV program... that had stupid-non-disabling auto update that would connect... on it's own... to the net and not only check for it's update but downloads updates on every program update-able.
 But with all the work and precautions....
NOW when I click on Firefox to start a whole new session... remember all the moves I take AFTER the last session... It/Firefox asks if I want to continue with my last session and shows the sites I was at the last time.
If there is anyway to get... MY PRIVACY BACK!!! ... I would LOVE to hear about it.
I would LOVE to have my "Firefox 2.0. " back where/when there were no problems.

somehow i found old firefox history and files and when i tried re-add a profile history got ERASED!!!!!!!! is there a way to get history back?????? (files are from 2017)

Hello? I have a comment for extension with history erase error. I use Firefox browser with the Grammarly extension. After Firefox's history erased, the Grammarly log in was signed out. After history clean, I want to keep Grammarly logging in. After Chrome's history cleaned, Grammarly extension was logging in. Can you add History feature for exception of stay app's log in extension after clean?

Some fonts randomly use an ugly, blocky font for no reason. I've seen it happen on some web pages and PDFs but not on all. I have tried other browsers but it is a Firefox-only problem. It doesn't occur in troubleshooting mode as shown in the attached picture. Any help to resolve this would be greatly appreciated!

I have been unable to login/sign in to my job website. It is not a network connection issue, nor that the website is temporary unavailable.

I keep getting this message:

'If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web'

My browser has beenc rashing all day. I have not isntalled a new add on, nor removed an old one, I havent made an update or anything.

Anybody experiencing something similar?

System: Mac Ventura, latest ios firefox: Version 114.0.1

I cannot get the Firefox Browser Page to fit the screen on my laptop. I constantly have to hit <cntrl> - or + to zoom in and out. I have to do this for every tab I open. This isn't an issue with other browsers. I'm about fed up and ready to quit Firefox. I'm not "tech savvy" so if you respond use baby language. I'm operating on Windows 11.

How do I stop Firefox from out of control data clearing? There is a window under Privacy & Security / History / Clear History that opens a window that allows a user, in theory, to choose which components to clear (cookies, cache, etc.) In that window is a pull down menu to specify the time range to clear. A screen shot of that is attached. I do NOT want my cookies cleared unless I say so. I do not want cookies or some of the other components cleared from the last hour, I don't want them cleared from the last two hours or the last four hours or today. (And the "Everything" reference does not make sense syntactically in this setting.) A screen shot of that menu is attached.

It does not matter if I uncheck one or all of those boxes by cookies, cache, etc. When I open the browser the next time, they are checked again -- AND THE MOFO COOKIES HAVE TO BE MANAGED AGAIN, ETC., ETC., ETC.

What have a setting if Firefox is going to arbitrarily clear everything immediately or once and hour or by some criterion it has not revealed to the user -- nor has informed the user exists?

Anyone have any thoughts on a work-around?

Thanks.

I recently added the Firefox browser, and have it fully up-to-date, and tried adding a few extensions/add-ons. But nowhere are the icons for those extensions/add-ons showing up anywhere in the browser. Not even in the customize toolbars region. I can see that I've added those extensions/add-ons, but their associated icons are nowhere to be found.

How do I go about fixing/correcting this issue?

More than four years ago I created a mozzilla account on my work laptop, in hope of easier migration, syncing between devices, and similar promises. I signed into the account, and have been happily using Firefox ever since, with that 1 time login, thanks for that.

Recently I got a new work laptop and I wanted to use syncing, but I unfortunately had to realise that I do not remember the password I gave 4 years ago (since I was never once prompted to provide it again). So I tried to reset my password. Up until this point I was never warned, that one e-mail account provided would not be enough for password resets.

I tried providing a secondary e-mail address, but that doesn't give me a password reset option. I also tried activating 2fa according to the tutorial, with two different apps (authy and google authenticator) but the browser always says invalid key, so I failed activating 2fa. I tried password reset, but it says I will lose all the data, I would like to sync, so that is not a reasonable option... I tried to manually migrate my profile over to the new laptop, by replacing "Profiles" folder contents on the new laptop, but that just makes Firefox unable to start even.

So I am at my wits end, and begging for help. Looked at reddit posts on how to get browse data to new pc and official support faq-s but I do not see a solution.

I am still signed in, on the old work laptop, that is where I'm writing this plea for help from.

I would really love to recover my account and sync it to the new device.

After typing it out I realize how "social engineeringy/hacky" this message sounds. But I'm willing to prove my identity, by any means necessary, and the account mail address is my name (that is also on my national id card).

Please help me, or advise me how to proceed and reset my password without losing all my data.

yours truly Ferenc Patai

I want to remove any and all auto suggested search options from the search bars within whatever website I visit, such as the one shown below. This is not related to auto suggested options with Firefox's URL bar. This is for the search bar within websites.

I'm running Mac OS 12.6.6 and Firefox 114.0.1. When I try to log into my Google account, I get the message, "This browser or app may not be secure." I'm running the current version. Javascript is enabled. I've cleared my caches and data. I can log in to Google on other browsers, such as Safari. • This happened after I set up my browser to use Bing Chat, which required that I clear my cache and data.

This is a duplicate question because it was not solved the last time, and there were no other replies.

1. Works on all other browsers, but Firefox plays only audio and a blurry video (see screenshot). 2. PC is equipped with a beefy i9-13700 and RTX 4080; even with that CPU, disabling hardware acceleration eats up almost 25-30% CPU and it is not practical to watch videos that way. 3. Is this bug really not that common? Is it just me and that's why there's no traction for fixing this bug? 4. How do I elevate this request so someone takes action, in case we find no solution in this thread?

My Ledger is having a problem linking to MetaMask in Firefox. This happened to me a couple months ago and I followed the steps in the MetaMask support article about this very problem. I got it to work right away at that time by going to "about:config" and setting u2f to "true." I followed those same instructions again today to no success. I also updated to the current firmware on my Ledger device. I've restarted Firefox, my Ledger, and my computer in every order I can think of and nothing has changed. I've changed u2f to "false" then restarted and then back to "true" and restarted and nothing changed. I'm out of things to try so I'm messaging in hopes of finding a solution. Thanks.