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Repeated crashes in Firefox: how to determine the cause?

I run Firefox under Linux Mint. Both are always update to the latest level. Over the past 1 to 1.5 years, across updates to both Firefox and Mint and multiple 'clean' ins… (閱讀更多)

I run Firefox under Linux Mint. Both are always update to the latest level. Over the past 1 to 1.5 years, across updates to both Firefox and Mint and multiple 'clean' installs of Firefox, I have experienced many crashes from Firefox per week. Sometimes there will be as many as 5 per day, but never less than one per day. During the same period I have also been running Vivaldi; it has not crashed once in that time. Now I have to do something. If there is a simple way to perform 'problem source identification', that is within my capability, I would be grateful for advice. If there is not, then clearly I will have to un-install Firefox.

As far as I can tell both of these browsers run with just 1 add-on/extension: uBlock Origin. Disabling this extension in Firefox does not stop Firefox from crashing.

a squared 於 2 天前 詢問

TyDraniu 最近回覆於 5 小時前

  • 已解決

Two-step authorisation

Hi- I'm trying to setup two step in Microsoft Authenticator. I scan in the QR code from the Mozilla settings and that appears to work. However when I copy the generated c… (閱讀更多)

Hi- I'm trying to setup two step in Microsoft Authenticator. I scan in the QR code from the Mozilla settings and that appears to work. However when I copy the generated code from the app and try to enter it back into the settings in my browser it tells me the code is wrong and thus I can't setup two step. I've tried loads of different authenticator apps and none seem to work. Can you help please? Thanks- Adrian.

Adrian Costello 於 2 個月前 詢問

Adrian Costello 於 9 小時前 解答

Download location not respected

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really… (閱讀更多)

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really hate this. One example, a pdf downloaded from here https://scribd.vpdfs.com/. Please fix it. Thx.

VeryBadHellie 於 3 個月前 詢問

brettcpierce 最近回覆於 17 小時前

Bookmark favicons consistently disappearing

Basically title. Every time I close the browser and re-open it, the favicons disappear. I use the favicons to navigate to websites on my bookmark toolbar, but they're mi… (閱讀更多)

Basically title.

Every time I close the browser and re-open it, the favicons disappear. I use the favicons to navigate to websites on my bookmark toolbar, but they're missing from my regular bookmarks, too.

I found an old thread that appeared similar, and the solution was to take a working copy of the favicons.db file and re-import it if it breaks (while the browser application is closed). However, this did not work.

Any help would be greatly appreciated.

Scott 於 2 週前 詢問

Scott 最近回覆於 17 小時前

"The bookmarks and history system will not be functional" error message keeps showing up

I followed your very helpful article and my bookmarks reappeared, but the error message is now showing up every couple of days. Update: Several days later, this is stil… (閱讀更多)

I followed your very helpful article and my bookmarks reappeared, but the error message is now showing up every couple of days.

Update: Several days later, this is still happening. I wish someone would please help.

JudyCl 於 1 週前 詢問

Missing Passwords

All my saved passwords are missing. I am synced and logged into an Android phone. I usually use an iphone but have not checked syncing there yet, or on a computer/laptop.… (閱讀更多)

All my saved passwords are missing. I am synced and logged into an Android phone. I usually use an iphone but have not checked syncing there yet, or on a computer/laptop.

mikelaw666 於 3 天前 詢問

mikelaw666 最近回覆於 19 小時前

Text on my screen frequently ends up rendering completely incorrect, and I believe it has gotten worse over time.

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensurin… (閱讀更多)

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensuring mozilla was using my computer performance settings as opposed to hardware acceleration. The attached images are a very small example of the issue. Typically, after clicking on the screen or pressing a button the text is corrected but often replaced with new text being "corrupted". Any help would be greatly appreciated.

Masonpoch7 於 2 個月前 詢問

frankforbes12 最近回覆於 2 天前

Extensions not working

Whay have extensions stopped workong with latest Firefox update. E.g. Last pass is listed as an installed extension but clicking in the installed list just gives a settin… (閱讀更多)

Whay have extensions stopped workong with latest Firefox update. E.g. Last pass is listed as an installed extension but clicking in the installed list just gives a settings page, and there is no button to enable pinning to the top bar, so I can't access Lastpass at all in this way. Have updated Firefox to 134.0.2 and reinstalled the Last Pass extension but no change. Previously I have been able to pin Lastpass extension to the top bar next to the Download icon. Other icon that do work: Pocket, Download, Account, Noscript, Duckduckgo search, ABP and jigsaw piece. When will this get fixed pleased?

acflack 於 2 個月前 詢問

jonzn4SUSE 最近回覆於 1 天前

Firefox no longer compatible with my bank

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says… (閱讀更多)

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says it is a problem with Firefox. Other browsers work flawlessly ... are you working on a solution? I only use Firefox unless forced to use something else ...

bruce.woodgate 於 3 個月前 詢問

jonzn4SUSE 最近回覆於 1 天前

  • 已解決

Firefox always crashes on first launch; previous session tabs are forgotten

1. Whenever I open Firefox for the first time since boot, it crashes, and I have to click on it a second time for a window to actually show up. Once it shows up, it's for… (閱讀更多)

1. Whenever I open Firefox for the first time since boot, it crashes, and I have to click on it a second time for a window to actually show up. Once it shows up, it's forgotten all about the previous session - none of my tabs re-open, the window opens up maximized.

2. Whenever I close the last open window, my previous tabs are completely forgotten. Checking task manager reveals that there are 10 or 11 Firefox processes that are still running.

  • I have a second Windows 11 device that DOESN'T exhibit any of these issues and works correctly. Closing Firefox does not leave any running processes around.
  • "Open previous windows and tabs" is enabled in options.
  • "Firefox will: Remember history" is set in the History options.
  • Both devices are running Firefox 137.0.2 64 bit.

Problematic PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎23/‎2025 OS build 26100.3476 <<< This is different! Experience Windows Feature Experience Pack 1000.26100.54.0 <<< This is different!

Working PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎4/‎2025 OS build 26100.3194 Experience Windows Feature Experience Pack 1000.26100.48.0

drumbum1098 於 2 天前 詢問

jscher2000 - Support Volunteer 於 2 天前 解答

Can't launch a new private window from Windows Start Menu

Ever since the latest update, whenever I right click the Firefox icon in the pinned tiles on the Windows Start Menu, the options to launch a new tab, new window and a new… (閱讀更多)

Ever since the latest update, whenever I right click the Firefox icon in the pinned tiles on the Windows Start Menu, the options to launch a new tab, new window and a new private window don't show up. They show up when I pin Firefox to the taskbar but not the Start Menu.

Images attached for illustration: right-clicking Firefox in Start Menu and right-clicking Firefox in taskbar

natedoggdiddy 於 2 天前 詢問

wirkutskijkarl 最近回覆於 2 天前

Firefox not supported for Twitch?

Hello, I can no longer log into twitch, it says my browser isn't supported. Before you say anything: I have the latest version of Firefox, I have disabled all addons, … (閱讀更多)

Hello,

I can no longer log into twitch, it says my browser isn't supported.

Before you say anything: I have the latest version of Firefox, I have disabled all addons, cleared all cache and cookies, even tried a complete, clean re-install. I can log-in in other browsers, just not in Firefox. I have disabled enhanced tracking protection as well, didn't work.

Does anyone have an idea?

Dsingis 於 2 天前 詢問

Dsingis 最近回覆於 2 天前

  • 已解決

Cannot access any major streaming platform (Prime Video, Netflix, Disney+)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures). Browser version: 137.0.1 (64 bi… (閱讀更多)

I've freshly reinstalled Windows 11 and after trying to access and watch a movie on any of these sites I get an error (see the pictures).

Browser version: 137.0.1 (64 bit) Widevine version: 4.10.2891.0

Already tried to disable/enable DRM. Already reinstalled firefox. Already manually installed widevine. No clue what could be causing this issue.

REAL 2PAC 於 5 天前 詢問

jscher2000 - Support Volunteer 於 4 天前 解答

Improvement suggestion: services.settings - UnknownError: IndexedDB RemoteSettingsClient.sys.mjs:555

OS: Linux Mint 22.1 Xia base: Ubuntu 24.04 noble Firefox: mint-001 -. 1.0 / 137.0.2 (64-bit) When starting Firefox with a completely new generated profile, I still get f… (閱讀更多)

OS: Linux Mint 22.1 Xia base: Ubuntu 24.04 noble Firefox: mint-001 -. 1.0 / 137.0.2 (64-bit)

When starting Firefox with a completely new generated profile, I still get following errors in the Browser console tool:

For example (see attachment): services.settings: UnknownError: IndexedDB: main/moz-essential-domain-fallbacks getLastModified() IndexedDB: The operation failed for reasons unrelated to the database itself and not covered by any other error code. Module: RemoteSettingsClient.sys.mjs:555

At this time using Firefox, I haven't configured a Firefox sync-account, to sync settings with the central stored profile on Firefox servers.

Solution: May it is helpful, that if a sync-account isn't configured by a user, these function calls should be suppressed by Firefox, in order to avoid these exception/error messages in Browser console. These error message are just irritating messages, as long as a sync-account isn't configured and activly used.

Herzi-Linners 於 2 天前 詢問

Plex not able to secure conect to server

It seems like after an update I cant connect firefox to my plex server I did a browser clear and it worked temporally but it started again. But it will connect if i use S… (閱讀更多)

It seems like after an update I cant connect firefox to my plex server I did a browser clear and it worked temporally but it started again. But it will connect if i use Safari Please advise Seems to be a Http Https issue

Michael Hall 於 2 天前 詢問