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"Save As" Dialogue box

I am using Mac Catalina version 10.15.7 with the newest version of Firefox and my "Save Page As" dialog box got much bigger. I have tried to move my cursor to the edges o… (閱讀更多)

I am using Mac Catalina version 10.15.7 with the newest version of Firefox and my "Save Page As" dialog box got much bigger. I have tried to move my cursor to the edges of the dialog box so I can drag the box edges to make it smaller but the little arrow that appears can only make it bigger not smaller. How can I go back to the regular default "Save Page As" dialog box that I had before? I have included a screen capture of the big dialog box and a picture of the regular dialog box. Thank you.

er45aa 於 1 天前 詢問

Facebook

A few months ago Firefox asked me if I wanted to refresh Firefox. I clicked yes. When I did, it removed my Facebook account that I've had for several years. What happe… (閱讀更多)

A few months ago Firefox asked me if I wanted to refresh Firefox. I clicked yes. When I did, it removed my Facebook account that I've had for several years. What happened? I've been trying to get it back with no luck. It had many, many pictures that I wanted to keep. I'm heartbroken and all that was lost. Can you help me?

Nancy Gresham nancygresham38@gmail.com

nancygresham38 於 2 小時前 詢問

https:// added to front of loaded url in search bar

I use Dashlane to securely log into websites. When I click go to the website, Dashlane populates the search bar with the URL. When Dashlane populates the searchbar with o… (閱讀更多)

I use Dashlane to securely log into websites. When I click go to the website, Dashlane populates the search bar with the URL. When Dashlane populates the searchbar with one specific URL https:// is added to the front of the URL. Of course this breaks the login. I have to manually edit the URL to remove the https:// and then press enter to load the URL. I have searched for hours and every solution all the way back to 2012 fails to resolve the problem. Please tell me how to resolve this.

hdwg1340 於 3 小時前 詢問

RobertJ 最近回覆 於 3 小時前

Audio Track will not stop playing.

I cannot stop an audio track playing. Firefox Cloud Player if OFF. All tabs closed. Stops when Firefox is shut down but starts again when Firefox is turned on. Contin… (閱讀更多)

I cannot stop an audio track playing. Firefox Cloud Player if OFF. All tabs closed. Stops when Firefox is shut down but starts again when Firefox is turned on. Continues through reboot.

It sounds like a low-grade audiobook playing somewhere.

thanks -

Bob 於 3 小時前 詢問

version 102.0.0 and above

After upgrading to version 102.0.0 (Windows 8.1 64 bit) disk utilization would hit 100 % and a small white box appears lower right hand screen. When I use the Windows sup… (閱讀更多)

After upgrading to version 102.0.0 (Windows 8.1 64 bit) disk utilization would hit 100 % and a small white box appears lower right hand screen.

When I use the Windows supplied Task Manager, I will sometimes see 8 to 10 copies of Firefox running.

Ponsonby Britt 於 3 小時前 詢問

Firefox Tabs

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will … (閱讀更多)

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will give me an error message. I have to close the tab and search again then it works, sometimes I have to do it 2 or 3 times to get it to work. This just started happening with MacOS Catalina 10.15.7 and FireFox 103.0.2 updates in the last few weeks. I tried restarting my computer and I deleted the Firefox app and reinstalled but nothing helps.

pattibca 於 6 小時前 詢問

jscher2000 - Support Volunteer 最近回覆 於 3 小時前

issues with online banking

When I use online banking, I can no longer access the "bill pay" function on the bank's website. I've been using this function without problems for years, but have been … (閱讀更多)

When I use online banking, I can no longer access the "bill pay" function on the bank's website. I've been using this function without problems for years, but have been unable to use it for the last several weeks. What's the problem?

Why can't I access Bill Pay? You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms: • Block third party cookies • Cookie tracking • Cross-site tracking Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings.

geeseapea 於 3 小時前 詢問

Recovery Key didn't restore saved browser info

Had to reinstall Firefox browser after OS crash. Used recovery key to access my Firefox account rather than resetting password because instructions said that way would p… (閱讀更多)

Had to reinstall Firefox browser after OS crash. Used recovery key to access my Firefox account rather than resetting password because instructions said that way would preserve my saved logins, bookmarks, etc. But they're all gone.

mvdemkolar 於 4 小時前 詢問

Major sites blocked by Facebook Container

Not able to interact with major sites like Verizon and Blue Cross Blue Shield. Today, I was not able to look at my Verizon account. The browser kept switching to a Facebo… (閱讀更多)

Not able to interact with major sites like Verizon and Blue Cross Blue Shield. Today, I was not able to look at my Verizon account. The browser kept switching to a Facebook container even when I selected it to override. At times, it blocks logins, or doesn't allow a login button to activate, so I have to use Chrome. I'm getting to the point where after years of loving this browser, I'm seriously considering using Chrome. What is going on, Firefox??????

rsr.reader 於 4 小時前 詢問

Receiving Emails in Foreign Language

Hi - not sure where to put this, but I am receiving emails in Italian, when my Language settings, both on my desktop and mobile settings are English. I am specifically re… (閱讀更多)

Hi - not sure where to put this, but I am receiving emails in Italian, when my Language settings, both on my desktop and mobile settings are English.

I am specifically receiving the "New access to Firefox for Android" emails.

All in Italian.

I'm raising this support ticket from my desktop - not my phone.

Regards, Rob

Fasa 於 4 小時前 詢問

uBlock Origin on msn.com

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to … (閱讀更多)

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to use the element picker or element zapper, the entire page is selected when I hover.

I'm a novice using Firefox (up-to-date and also the latest version of uBlock Origin. uBO does work on other websites. Trying to report the problem on GitHub has not helped.

I'm on a Win 10 Pro 64 bit PC.

Thank you!

Harster 於 5 小時前 詢問

changing a password

I want to say how I hate that I can not communicate with a human being.... I am human and need your help not some ITT typed messages....Your are not my job Your job is t… (閱讀更多)

I want to say how I hate that I can not communicate with a human being.... I am human and need your help not some ITT typed messages....Your are not my job Your job is to help me so I ant to keep you instead of chrome

Nancy 5550 於 8 小時前 詢問

jscher2000 - Support Volunteer 最近回覆 於 6 小時前

Windows Update caused browser resizing

It seems a Windows 8.1 update Aug 10, 2022 made my FF browser enlarge on my second screen from my laptop. Moving it back to the laptop makes it return to the correct siz… (閱讀更多)

It seems a Windows 8.1 update Aug 10, 2022 made my FF browser enlarge on my second screen from my laptop. Moving it back to the laptop makes it return to the correct size. I've tried the resolution, zoom, etc. Not sure what's happened to it to cause the enlargement. Zoom only works on the pages, not the tabs. It's the whole browser that is bigger, including the tabs. Open to suggestions.

theresdave 於 7 小時前 詢問

jscher2000 - Support Volunteer 最近回覆 於 6 小時前

Bookmark details are missing

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the n… (閱讀更多)

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the navigation details (i.e., URLs) for each bookmark are nowhere to be seen. Nothing happens when I click on a bookmark.

What could have happened? Is there a way to recover that information? (Unfortunately I don't have an up-to-date bookmark backup.)

joe.dempsky 於 7 小時前 詢問

jscher2000 - Support Volunteer 最近回覆 於 6 小時前

  • 已解決

08/13/22 = Missing Firefox icon on taskbar

I haven't used this laptop (Win10) in a few days, but FFox just updated to 103.0.2 and the icon in the taskbar is no longer there. It's a "blank page" looking thing. Wow.… (閱讀更多)

I haven't used this laptop (Win10) in a few days, but FFox just updated to 103.0.2 and the icon in the taskbar is no longer there. It's a "blank page" looking thing. Wow. After years of having FFox in my taskbar, I'm surprised by how disorienting this is. LOL.

I unpinned from the taskbar, and the icon appeared for a half second before it went away. Re-pinned, and the blank page icon is back. Creating a shortcut for the desktop works just fine, but I'm used to the taskbar.

Obviously, I can deal with this, but I thought y'all should know that this broke in the last update. At least, for me, it did.

Thanks,

 -- Lucy

xyz10 於 2 天前 詢問

RobertJ 於 1 天前 解答

Why does Yahoo Mail close right after I open an attachment (pdf, jpg, Word, Excel, etc.) only on Firefox?

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June … (閱讀更多)

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June this year. I don't think I changed any settings.

edkurtzman 於 7 小時前 詢問

How do I copy over backed up JSON bookmarks?

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can … (閱讀更多)

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can in Notepad if I want to look at hundreds of pages of gibberish that would take days to copy and paste over. In my updated Firefox it offers a Restore function but to do that I have to wipe out all my existing Bookmarks. Who dreams of this stuff? Why would anyone sane want to do that?

moz2u 於 4 天前 詢問

moz2u 最近回覆 於 7 小時前