Firefox 技術支援討論區

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

Hello For a few days now, every time I go to youtube the page appears almost completely blank (see screenshot). I've tried disabling all my extensions and go in troubleshoot mode but it still does not work. When I try removing youtube storage from firefox settings "manage cookies and site data" and saving, data of the same size is still there when I open the storage manager again. The only thing that seems to work is going into a private window but since I have to keep signing in each time it is painful especially with google MFA. Please help.

Thank you

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are inserted in the pdf file, seemingly at random. I looked at the HTML source, and could not see anything that obviously triggers the blank pages. For example, a web page that ought to print to about 35 pages generates a file of more than 600 pages, with most of them blank.

I can use Microsoft Edge as an alternative, but pdf files from that browser strip out all the color, and are nevertheless super huge, about ten times larger than the ones from Firefox. E.g. the file mentioned above, about 35 pages, would be about 1.3 MB from firefox, and 12 MB from Edge. So getting the file from Firefox would be nice.

Is there a reason why print to pdf is behaving in this strange way, and anything I can do about it?

Firefox stop from 2 days ago read Google Recaptcha, from nothing.., Dev version to.. I have the last 126.0b8 and both not working, I try disable Tracking Protection and still, clean everything... spinning forever...

I try my Firefox at mobile, that works. I need Firefox working on this. Cant use Chrome...

Help!

Greetings. I can't open most sites I usually visit (even google.com) via my Firefox 98.0a1. This happens since today. All error codes are SEC_ERROR_LIBRARY_FAILURE.

Tried to:

• Disable DNS-over-HTTPS.
• Disable HTTP/3.
• Disable proxy (never had it enabled anyway).
• Disable sending info to Firefox developers.
• Change settings of DNS-over-HTTPS.
• Restart the browser (after each action).

Nothing helps me... But I still can visit some websites, but most common resources are not working for me. Please help me because I can't use Microsoft Edge without getting mentally ill. :/

When Firefox asks if I want to download an update and I agree, soon after that but not right away it stops working - on every new page it says "We need to restart to finish updating" <- This last bit is VERY annoying. Is there a way to keep FF working in such situation? I usually have 3 FF profiles running, about 10-20 tabs each and when it suddenly does this - I can restart them all but when it is suitable for me.

The only solution I can see so far is disabling updates via group policies (which is not well documented, where do i put this policies.json on Fedora? need to google that).

Any other ways to keep updates and FF running until I decide when to restart? Thanks.

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208)

I notice whenever an update is pending (the green dot appears in the icon for the "Open Application Menu"), FF becomes unresponsive in a way. When it happens: It does not totally freeze. I can select/switch between existing tabs & scroll thru their pages. I can close tabs. I can open a new empty tab. But I can't load or refresh any pages. The only fix is to do the update, and re-launch.

Since the developer edition gets updated frequently, it is a pain.

I like the Developer Tools! But... How can I scale back the FF "update frequency", or "change the channel", so updates are, like monthly at most?

thank you.

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeable at 4k/60FPS (example video ). Prior to the upgrade, I was not experiencing issues.

I monitored task manager as the video was playing to see CPU usage, which was sitting at 25% (4 core 8 thread CPU). GPU usage was fluctuating from 1-3%.

I tried resetting all the changed configuration options in about:config, removing all add-ons, "Refreshing" Firefox, and ultimately uninstalling and reinstalling. Nothing has worked so far except for "Troubleshooting mode" in about:support. In that mode, I experience no stuttering and GPU usage rises to 25-35% with the video playing, even before I reinstalled.

This most likely isn't a networking issue as the "Stats for nerds" option on the YouTube video shows I have 10-20s of buffer while the video is still stuttering.

I would like to find out what's different about Troubleshooting Mode that is not giving me the same problem while in "Normal Mode". Any advice?

Please help me.....

After update my firefox its showing a share option on each featured image on amazon product page. How may I can turn this off?

Sample link: [https://www.amazon.com/dp/B0057ECYS0]

-Advance Thanks

I have tried everything I know (I think) but Firefox won't allow me to stay logged in. How do I accomplish this??? I have researched online and still have not been able to accomplish this.... Google Chrome is no problem.... I stay logged in to it, but not so with Firefox... Help!!!!

In order to more convenient drag-and-drop interface, I need a fixed fixed space in nav-bar like Edge. For now we can add a flexible space on it. But it's flexible and it will disappear when I use a side window. And I can't drag over titlebar-buttonbox-container Please help me. Thanks!

I'm struggling to get Firefox to use `http` instead of `https` when I'm doing development on my laptop. Playing with the `HTTPS-only` in the settings didn't make difference. With enable or not. I tried to add my `localhost` to exception list, but Firefox still tries to use `https.`

I understand the security concern from Firefox team, but if I'm trying to load by typing `http,` I would appreciate if Firefox gave me a benefit of doubt that I know what I'm doing. Maybe I could disable this feature temporarily. Why force `https` on `localhost`?

Please allow us some flexibility.

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

For a few days now, I have not been able to play videos. I get this message in the video screen: "If playback doesn’t begin shortly, try restarting your device." When I opened Firefox in Troubleshooting mode, the video played OK and then when I stopped Troubleshooting mode the videos continued to play OK. However, on the next day the problem reappears. What's going on? Thanks in anticipation, Frank

Ver 100.0 Settings:Startup:Open previous windows and tabs is UNCHECKED. But every time I open Firefox, it opens the last site I had open before I closed it.

This worked before ver 100 and suddenly has stopped working with ver 100.

I even rebooted the computer (Win 10, 64-bit) and same behavior continues.

I've got about 10 bookmarks with links to support pages each about adjusting specific about:config setting to my needs. My job also requires me to change systems lots of times, from Mac to windows to Linux. Is there an easy way I can save my personal about:config changes to a file for easy import on other systems?

Thanks

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge

Hi,

I hope you are well.

I have set up 11 custom devices that max the min and max sizes of bootstrap grid system (xs-min-360w, xs-max-575, etc) to aid me with checking my website on various screen sizes. Is there anyway to export this list or better still to synch them with my Firefox account so I don't lose these settings?

I am using Firefox Developer Edition (101.0b6 (64-bit)) on Ubuntu 20.04.

Many thanks Kaz