Firefox 技術支援討論區

About 3 weeks or so ago I started to have problems using Firefox to open my windows.live.com emails. I can open windows live (it is slow) and all my emails show but if I try to open an inbox email or even a junk email, Firefox tries for a minute or more the gives up and doesn't open the email. I have tried to re-fresh Firefox but that doesn't change anything.

If I use Google Chrome everything works fine.

I am using a Lenovo ThinkPad running Windows 10 Home, Version 20H2

Thanks - pj

I have followed all the instructions so that when I start Firefox it opens all previous tabs but it doesn´t! It doesn´t even show a Restore option in settings or history no matter how I try to find it... it is very annoying! I am using a Mac book air .... why does it not work the same as it downs in Windows OS ?

For the last few days Firefox has been having loading problems. Most of the time (95%) Firefox only opens a white screen. I do not get the Pocket Home Page, if I type a URL in it simply tries to load it but nothing ever loads. If I try to type in "about:profiles" nothing happens. Occasionally a link will load. Although then if I try navigating else where it doesn't load. Firefox is up to date, that was the first thing I checked. I refreshed Firefox yesterday and that seemed to work, although today it was back to not loading. I uninstalled and reinstalled today. I tried refreshing after installing, setting up a new profile and nothing works. I can navigate the web on Chrome and get e-mail through Outlook just fine. I've scanned my computer with Webroot and found nothing. I can not get anything to load from navigating with navigation bar. I tried typing in "about:support" and it didn't load. I can go to the Help menu and select "more troubleshooting options" and then The Troubleshooting info loads.

Can anybody help me figure this mystery out?

Firefox did an update to their 89.0 version and now I can't log into any Google accounts (or any emails at all) using the Firefox browser. The reset button on my browser will quickly flicker once and nothing else happens. When I use other browsers, I am able to get into my Google accounts and other email systems that are not Firefox/gmail.

I have just seen a clip on Youtube that concerns me. Is Firefox being phased out as a browser? I hope not. I have been using it for years and it is great. Please let me know. Many thanks Anthony

As the subject says. I can still search for the firefox app and open it that way or I can start it from the START page that comes up when I hit the windows key on the keyboard. But I am not allowed to drag and drop it onto the taskbar as it says it's already there. It's sorta there I guess because FF is open right now while I type this and this open tab is indicated on the taskbar. If I were to close the FF window there would be no FF logo on the taskbar.

Right clicking the firefox app in the start list that comes up when I left click on the windows icon in the lower left or hit the windows key on my keypad gives me options to unpin FF from the start page or unpin it from the taskbar. I don't want to do that.

I did something to mess this up and I can't fix it. I want the FF logo back on my taskbar so when I power up the machine I can click on the logo in the taskbar to get to the browser with all my previously open tabs back.

The latest Windows 10 a Lenovo yoga laptop if it matters.

Thanks

Suddendly the audio stopped coming from my headset, so I thought it was a problem with the headset itself, but then it works flawlessly with Chrome. How/where can I solve this problem? I hear the audio on my computer and not on the headset, but only if I use Firefox.

Since installing the latest Firefox update I have been unable to view Amazon Prime videos. I keep getting this error message: Digital Rights Error Your web browser is missing a digital rights component.

In your web browser's address bar, type about:addons, press Enter, and then on the left, click Plugins. For the Widevine Content Decryption Module, select Always Activate, and then refresh the video's page and try watching the video.

If the video doesn't play, go back to Plugins, click the gear icon at the top of the page, and then click Check for Updates. When the plugins have updated, refresh the video's page, and then try watching the video.

I had no problems with the previous version of Firefox. I am running in Linux Mint 20.1, Firefox 89.02, 64 bit.

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

The profile my wife uses has almost 400 MB in the profiles/storage/default folder and & looks like every link she has ever clicked on. She uses AOL for her home page & clicks on all sorts of news articles.

How do I trim down its size? Can I delete some history, such as old stuff? Thanks

I just updated to 95.0. I use default Firefox home page with the Search bar. The background turned to black with this update. The background has also turned to black for some of my bookmarks or sites I go to. Settings, Language and Appearance, Colors, Text is Black and Background is White. I have never changed that. How do I get the background back to White?

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learning problems and can not figure out the 'userChrome.css' method. I can not work with long streams of multiple overlapping instruction. I am not tech savvy. I do not understand 'layers' and stuff like that. I can do the 'about:config' thing, if anyone knows whether or not if I can fix it from there, I would be eternally grateful. Thanks.

I have recently switched from Chrome to Firefox. All features that I used in Chrome seem to exist in Firefox as well, until I found out that there are no local overrides in Firefox?

Some Information about this feature(it firstly appeared in Chrome's dev build in 2017): Local Overrides

Personally I found this feature very useful and convenient when debugging directly in your browser and immediately takes effect after a page refresh.

I wonder if anyone else submitted a feedback or even had a discussion about this feature? I tried to send a suggestion about this feature but they temporarily disabled the submission form.

What is the last Firefox version that works with MAC Lion OS X 10.7.5?

I have a study program of that vintage that plugs into firefox and the version on the computer now is 3.0.10 (from year 2009 and the program does not work with it.

The program is compatible with Lion OS X 10.7.5 but the Firefox version is too old.

The version 3.0.10 on the computer does not work well with most sites or crashes. The intent is not to expect to browse, just be new enough for this program for its dedicated use.

When receiving the following messages when accessing a specific URL.

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to xyz. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Then clicking on the Advanced... button at the bottom of the popup window.

And then clicking on the Accept the Risk and Continue button.

My question is does Firefox make any changes to Internet Options or anywhere else, including within Firefox to change configurations of any type when the Accept the Risk and Continue button is clicked on?

Thank you!