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change email adderss and userID

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not l… (閱讀更多)

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not let me change my information since I cannot access the old email account. Do I just delete the entire account and if so will I loose all my Firefox information I have saved and get a new account?

Wilton King

wiltonking 於 1 年前 詢問

James (On Leave) 最近回覆於 1 年前

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Webcam permissions

Hello. I have been asked to verify my age by verifymyage.co.uk. I have gone to my webcam permissions, but am unable to enter their address. Hope you can help with this. T… (閱讀更多)

Hello. I have been asked to verify my age by verifymyage.co.uk. I have gone to my webcam permissions, but am unable to enter their address. Hope you can help with this. Thanks, Phil

pj.mcneill 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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HELP! ALL of my bookmarks have completely disappeared!

ALL of my bookmarks are gone. I am a musician and I store all of my songs in bookmarks. I use a website to create music (beepbox.co/modifications of beepbox), which is wh… (閱讀更多)

ALL of my bookmarks are gone. I am a musician and I store all of my songs in bookmarks. I use a website to create music (beepbox.co/modifications of beepbox), which is why i can only save them in links. So, I obviously use the bookmark feature. This becomes a problem when, for apparently no reason at all, all of my bookmarks disappeared. 4+ years of my music being saved to Firefox is gone. How can I recover them? Please. I've tried resetting Firefox, looking in my mac for files that could lead anywhere- All leading to nothing. The only hope I have is if someone that somehow has access to many bookmarks inside Firefox could find them, and restore them to my profile.

I don't want to lose it all.

gladosaperture994 於 1 年前 詢問

Medhasree Suram 最近回覆於 1 年前

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I'm refusing to install the latest update due to the problems the last update created. Does anyone know if the problems from the last update have been fixed?

I had all kinds of problems with the forced changes to the Firefox screen in the prior update. (I have vision issues and I had everything working for me, then without an… (閱讀更多)

I had all kinds of problems with the forced changes to the Firefox screen in the prior update. (I have vision issues and I had everything working for me, then without any warning, I couldn't hardly even use Firefox.) After wasting a ton of time, I was able to get something working, but not as well. Now, there's a new update, and I don't want to install it unless there's a guarantee that it won't do unwanted changes, or at least give me the option to revert to my existing version if the new version doesn't work for me. Does anyone know if the problems caused in the last update have been fixed and what might be in the current update?

livingsed 於 1 年前 詢問

livingsed 最近回覆於 1 年前

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installing firefox in mac

Trying to install firefox in mac os 10.6 VM session. Mozilla.org keeps refusing to cooperate stating that the time is wrong and secure network refuses connection. The tim… (閱讀更多)

Trying to install firefox in mac os 10.6 VM session. Mozilla.org keeps refusing to cooperate stating that the time is wrong and secure network refuses connection. The time in my computer is correct, therefore mozilla.org certificate is faulty. Fix it, admins.

gridsleep 於 1 年前 詢問

gridsleep 最近回覆於 1 年前

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I can't log into my xfinity account

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR … (閱讀更多)

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

kathyglenn 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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when a type a querry into search box using the letter between s & f on keyboar- a popup box for bookmarks appears????

when using the search box for a query - if I type the letter between the s & f on keyboar- a popup box appears for bookmarks??? I trie- to uninstall firefox / reinsta… (閱讀更多)

when using the search box for a query - if I type the letter between the s & f on keyboar- a popup box appears for bookmarks??? I trie- to uninstall firefox / reinstall. no help. same issue

mag753951 於 1 年前 詢問

Medhasree Suram 最近回覆於 1 年前

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addon badge is missing from tool bar

My "iamtranslator" addon/extension badge is missing from my tool bar. It is listed as "enabled". Where did it go? I tried dis-abling it, rebooting, enabling it, rebooti… (閱讀更多)

My "iamtranslator" addon/extension badge is missing from my tool bar. It is listed as "enabled". Where did it go? I tried dis-abling it, rebooting, enabling it, rebooting. Nothing worked.

aniawa 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Stupid Notification on upper right of my screen- UP DATE FIREFOX!!!! HOW DO YOU TURN THIS OFF???

'bold text' YOUR STUPID BOX TO UPDATE FIREFOX WON'T GO AWAY AND BLOCKS MY PAGE ON UPPER RIGHT HAND CORNER...HOW DO YOU TURN OFF NOTIFICATIONS "HITTING DISMISS ONLY MAKES … (閱讀更多)

'bold text' YOUR STUPID BOX TO UPDATE FIREFOX WON'T GO AWAY AND BLOCKS MY PAGE ON UPPER RIGHT HAND CORNER...HOW DO YOU TURN OFF NOTIFICATIONS "HITTING DISMISS ONLY MAKES IT KEEP COMING BACK WHILE YOU ARE TRYING TO WORK"???

Vivian Brantley 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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I cannot connect to Xfinity to pay my bill, like I have for years!??

I have a Password Protection App. provided by my McAfee Virus Protection Service. I have used this service for years to pay my bills. We are senior citizens on a fixed … (閱讀更多)

I have a Password Protection App. provided by my McAfee Virus Protection Service. I have used this service for years to pay my bills. We are senior citizens on a fixed income stuck at home, this is our only way to conduct our business. Today is the due date for our payment. Thanks to firefox blocking access to Xfinity we will now be charged a late fee. Please help resolve this problem. Thanks, Bill Kennedy

Bill 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Homepage Shortcuts: ONLY show the shortcuts i've saved and not visited

Hi. Interestingly, Firefox doesn't have an option to show only the saved sites on the homepage. But rather messes it up with the sites i've visited before. It's a really … (閱讀更多)

Hi. Interestingly, Firefox doesn't have an option to show only the saved sites on the homepage. But rather messes it up with the sites i've visited before. It's a really simple issue but is really annoying me. Nearly every other browser has this but not Firefox. Also i've seen a lot of people complaining about the same issue here but they all seem archived/closed. I don't think it would be hard to implement such a basic feature.

ardx812 於 1 年前 詢問

ardx812 最近回覆於 1 年前

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Which preference sets OS and version?

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see wh… (閱讀更多)

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see which setting has that info, to change it. I also see a User Agent Switcher extension, but it doesn't let you set the version of the OS. https://www.whatsmybrowser.org/ clearly shows my OS and version, so I know it's there somewhere. How do I change it?

Mike_levin 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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SCORM Content no longer loading

I am Using TalentLMS and the courses that are SCORM files which load via a frame no longer load at all. They just come up blank. I have turned off the enhanced tracking p… (閱讀更多)

I am Using TalentLMS and the courses that are SCORM files which load via a frame no longer load at all. They just come up blank. I have turned off the enhanced tracking protection, ive allowed talentlsm cookies, and followed all the help articles but it still wont load. Does anyone know how to make it load Thanks

Allie 於 1 年前 詢問

Allie 最近回覆於 1 年前

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The Email I used when I logged in is dead and gone. I can't change it because I cant receive the messages at the old email address

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instruction… (閱讀更多)

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address.

Can anyone help?

Ciao, Kaelkitty.

Kaelkitty 於 1 年前 詢問

cor-el 最近回覆於 1 年前