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Video playback stutter

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Rad… (閱讀更多)

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Je 於 1 年前 詢問

npoTeyc 最近回覆於 1 年前

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Can't log in to my bank account

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer servi… (閱讀更多)

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer service rep. What happened? I have been logging in here for years from Firefox. I am not having this issue with any other site.

lemoi50 於 1 年前 詢問

jonzn4SUSE 於 1 年前 解答

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How to I get my bookmarks back after automatic update?

Hi! I would really appreciate some assistance. there was an automatic update today and that created a total mess. All my bookmarks reverted back to the ones I had in Se… (閱讀更多)

Hi!

I would really appreciate some assistance. there was an automatic update today and that created a total mess. All my bookmarks reverted back to the ones I had in September 2021.

Even all the extensions were gone after that, which was quite annoying, since I had to start adding them again.

Any ideas how to get it all back?

kristi.voolrand 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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my whole computer pages are unreachable

I don't know how to answer your questions, or to understand the best info, so yo can help me restore all my settings and in box, so I can access it thank you! your hlp is… (閱讀更多)

I don't know how to answer your questions, or to understand the best info, so yo can help me restore all my settings and in box, so I can access it thank you! your hlp is very much appreciated. Joan Stone [phone# removed from public]

joanstone52 於 1 年前 詢問

Dropa 最近回覆於 1 年前

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Newsletter unsubscription doesn't seem to work

Hello, In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this ema… (閱讀更多)

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

mikael.debie 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Websites fail to load after 5-20 seconds. Frequent restarts required to load any new information.

I've been running into this issue for several months now on Windows 10, currently using Firefox 1070.01 but has been occurring long before that. Only happens on my home P… (閱讀更多)

I've been running into this issue for several months now on Windows 10, currently using Firefox 1070.01 but has been occurring long before that. Only happens on my home PC, using identical accounts on my work PC is unaffected.

When opening a new window of Firefox, the home page and anything clicked within 5-20 seconds of the new window will load normally. After this brief window, all other loading will fail for an indeterminate amount of time, the bars will show filing but will not progress past 80% often resulting in connection error screens. Functionality will sometimes return, but closing and reopening Firefox is always a faster solution.

On this same PC, Edge and Chrome never fail to load pages, even directly alongside a failing Firefox load. This occurs 100% of the time on any webpage.

The same behavior can be observed after clearing my cache, removing all extensions and running the browser in safe mode. It has even continued after a fresh re-install of windows as well, but only ever on this PC and while connected to the internet via Ethernet.

I've replaced the Ethernet cable several times as well as swapping my motherboard, had my ISP swap my router and change the cabling that attaches my router. The issue does not persist over WiFi, but using WiFi only or swapping to it when needed is not an acceptable solution.

My ISP has been out here to test my connection on multiple occasions, no other online connectivity is effected as online games, online chat applications, as well as upload, download and ping monitors all return a stable connection with no interruptions. Only Firefox fails to load.

Would love to work with someone to get this solved. This issue has almost driven me back to Chrome

cole.morgan 於 1 年前 詢問

cole.morgan 最近回覆於 1 年前

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after update 107.01 passwords work but I cannot see them

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any… (閱讀更多)

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any help would be appreciated!

mihari1 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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IMDB page flickers only on Firefox but not on Chrome

IMDB page regularly flickers and breaks up only on Firefox but not on Chrome. Pressing the space or enter keys sometimes help but often doesn't and I need to reboot. … (閱讀更多)

IMDB page regularly flickers and breaks up only on Firefox but not on Chrome. Pressing the space or enter keys sometimes help but often doesn't and I need to reboot.

Haskel Levi 於 1 年前 詢問

Haskel Levi 最近回覆於 1 年前

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Firefox freezes

Why are there 8 instances of FF running in the task manager when I only have 1 browser window open? They're using enormous amount of memory and make the computer unusable… (閱讀更多)

Why are there 8 instances of FF running in the task manager when I only have 1 browser window open? They're using enormous amount of memory and make the computer unusable. Absolutely ridiculous. If there is no solution for this I will be dumping FF. Windows 7 64 bit 8 GB memory.

davesr300 於 1 年前 詢問

davesr300 最近回覆於 1 年前

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My location not correct on firefox

Hi Firefox,Why does it have New York as my location ;that is NOT correct I live In New Sharon Maine ;that is my location. I have been having glitches and I'm go… (閱讀更多)

Hi Firefox,Why does it have New York as my location ;that is NOT correct I live In New Sharon Maine ;that is my location. I have been having glitches and I'm going to contact an IT person soon if it continues. Sincerely, Dawn L. Brown https://www.beartodream.net

Dawn L. Brown 於 1 年前 詢問

Dropa 最近回覆於 1 年前

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Firefox very slow since revision

I have a high speed windows 10 laptop. I've used Firefox for many years with very good results. Since your recent upgrade my computer has run extremely slow on your brows… (閱讀更多)

I have a high speed windows 10 laptop. I've used Firefox for many years with very good results. Since your recent upgrade my computer has run extremely slow on your browser. This is not the case with aol or Google. I've tried changing settings but don't know what I'm doing. Nothing is making a difference. I don't want to go to another browser but unless this changes I have no choice. Hope you can help.

jwmd83 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Single tab crashes to a black screen

I am running Firefox 107.0.1 (64 bit) on a Dell Inspiron i7 10th gen with 12 GB RAM. Windows Edition Windows 11 Home Version 22H2 Installed on ‎11/‎1/‎2022 OS build 22621… (閱讀更多)

I am running Firefox 107.0.1 (64 bit) on a Dell Inspiron i7 10th gen with 12 GB RAM. Windows Edition Windows 11 Home Version 22H2 Installed on ‎11/‎1/‎2022 OS build 22621.819 Experience Windows Feature Experience Pack 1000.22636.1000.0

Recently have had new issue with websites, like the NYTimes, which run live video embedded in the site. The entire screen will go black and cannot be retrieved. But the system is not down, I can toggle to another application, and then when I go back to the Firefox, I can "save" it by quickly selecting a different tab. If I wait a few seconds, however, the offending tab will crash again. The other symptom is that after this happens, the entire screen in any application seems to be unstable, with transient fuzziness of the fonts, just a for a few seconds, whenever the focus of the screen is moved or changed.

This problem does not occur in "Troubleshoot Mode", but I have gone through all the recommended step by step eliminations of possible plug ins, extensions, Norton, firewalls, refreshes, start up cache clearing, cookie clearing, to no avail. Cannot find discussion of this problem in Support. I do not experience the problem if I run the offending website in Edge. Any suggestions most appreciated, txs!

jboronow 於 1 年前 詢問

jboronow 最近回覆於 1 年前

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Growing Mountain of Bookmarks

The dozens of bookmarks I had that I did not put in folders has grown in numbers exponentially. I don't know how. I had nothing to do with it. I went from having about… (閱讀更多)

The dozens of bookmarks I had that I did not put in folders has grown in numbers exponentially. I don't know how. I had nothing to do with it. I went from having about 200 bookmarks (outside of what I had in separate folders) to what seems to be roughly 5000. This is ridiculous. How can I 1, correct this, and 2, stop if from happening again.

santi79 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Firefox with Voice Over on Mac OS

I'm using Firefox on a Mac with the built-in screen reader Voice Over. When I need to log in to a web page, with a User Name & password stored in Apple's Key Chain u… (閱讀更多)

I'm using Firefox on a Mac with the built-in screen reader Voice Over. When I need to log in to a web page, with a User Name & password stored in Apple's Key Chain utility, I typically press Command-Shift-A & the User name & Password fields are automatically populated. Unfortunately, with my new installation of Firefox, I've found that the key combination in question is used to launch the "Add Ons" window. Is there a work-around for this? The Command-Shift-A is the only way that a blind user can populate those fields from Key Chain. The buttons, usually visible in or around those fields for a sighted user are inaccessible.

Thanks so much,

CJ

cj_daniel 於 1 年前 詢問

Dropa 最近回覆於 1 年前

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So-called cross-site cookies

If the browser privacy is supposed to block cross-site cookies, EVEN WITH enhanced tracking prevention and permanent browsing mode enabled, why doesn't it do its job? I… (閱讀更多)

If the browser privacy is supposed to block cross-site cookies, EVEN WITH enhanced tracking prevention and permanent browsing mode enabled, why doesn't it do its job? I still have to go in and revoke the cookie and place that address in the "exceptions - cookies & site data" to block and the same address STILL comes right back. If that feature isn't going to work, there's no point in offering it.

I love Firefox (use it on all devices), but unless an option will actually do what it's supposed to do, don't offer it.

Turtle Lady 於 1 年前 詢問

AlienLanes 最近回覆於 1 年前

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Changing primary email

Hi Team - I would like to change the primary email address on this Mac Mini to the one I use on other devices. When I add the secondary email address I get a message, "A… (閱讀更多)

Hi Team - I would like to change the primary email address on this Mac Mini to the one I use on other devices. When I add the secondary email address I get a message, "Account already exists" and the address is not accepted. I guess I could Delete Account and start again but that seems a bit drastic and I don't know what data might be lost. Any pointers please? Thanks, Ian.

Ian McPherson 於 1 年前 詢問

Ian McPherson 最近回覆於 1 年前