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2FA Sometimes Only Accepts Hardware Key for Biometrics Instead of Touch ID

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in bio… (閱讀更多)

When choosing biometrics for 2-factor authentication, sometimes Firefox will only prompt for a physical hardware key, and Touch ID does not work. Support for built-in biometrics is inconsistent.

For reference, I am using Mac OS Sonoma 14.4.1 with an ARM processor.

Sarah 於 1 天前 詢問

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Unable to run firefox. I get the error message. (see attached screenshot) After terminating firefox processes, I attempted to create a new profile. and see an error mess… (閱讀更多)

Unable to run firefox. I get the error message. (see attached screenshot) After terminating firefox processes, I attempted to create a new profile. and see an error message. (see attached screenshot)

P J 於 2 天前 詢問

cor-el 最近回覆於 2 天前

I am a senior citizen, not very computer literate and just want some technical support from Mozilla

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem. … (閱讀更多)

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem.

samandmort2 於 2 天前 詢問

cor-el 最近回覆於 2 天前

firefox extension can't read and change data on this site

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing … (閱讀更多)

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing me from using the LingQ importer extention.

ElJay1951 於 2 天前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 天前

browser

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and co… (閱讀更多)

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and connect the screen to a web TV to watch YouTube in my big tv. However, when I click to maximize the window, the connection becomes unstable, and the virtual screen disappears every time I click the YouTube icon to do this. This problem never occurred before. I would appreciate your help in resolving this issue. Please let me know if you require any additional information from me.

A77EXOTICFLOWER 於 2 天前 詢問

Salesforce issue with new Firefox version 125.0.2

I am a Salesforce (improveit! 360) user, exclusively browsing with Firefox for over 12 years without any problems. The most recent Firefox update 125.0.2 (64-bit) has ca… (閱讀更多)

I am a Salesforce (improveit! 360) user, exclusively browsing with Firefox for over 12 years without any problems. The most recent Firefox update 125.0.2 (64-bit) has caused an issue with my staff calendar. I have reached out to improveit! 360 they are a force.com developer and they will not help, said the error is caused by Firefox interpreting the code. I have figured out a work around to get the calendar to load correctly for a short term solution. Below is a screenshot of the error, any help would be greatly appreciated.

Rodney0909 於 2 天前 詢問

yubikey stops working after X hours

hello everyone; i have a strange issue with my yubikey and firefox on redhat linux 8. (i can't upgrade to red hat 9 and it's technically oracle linux) its works fine fo… (閱讀更多)

hello everyone; i have a strange issue with my yubikey and firefox on redhat linux 8. (i can't upgrade to red hat 9 and it's technically oracle linux)

its works fine for the first x hours (where x is usually between 1 and 3 hours) and then firefox will invariably stop recognizing the yubikey touch. yubikey works with any other application in that journalctl shows that systemd is aware of it's existence when i plug/unplug it and i get a string in my terminal and text editors whenever i touch they key both before and after it stops working with firefox.

i've tried these things but the behavior is still the same: - regenerating my ~/.mozilla configuration directory - toggling all *webauth* keys in about:config - switching from yum to flatpak firefox installation - switching from gnome to kde to xfce - switching from Wayland to X11

there are no error messages; journalctl doesn't show any either; and chrome doesn't seem to have this problem, but i don't trust chrome and, interestingly, chrome exhibits the same behavior when using xfce.

the only thing that works reliability is rebooting each time it happens and, as you can imagine, that's 100% intrusive and i lose all momentum in my productivity.

here's details on my system:

Firefox version: 115.10.0esr (64-bit)

OS: Red Hat Enterprise Linux release 8.9 (Ootpa) Oracle Linux Server release 8.9 5.15.0-205.149.5.1.el8uek.x86_64

X Windows info: gnome-session-wayland-session.x86_64 3.28.1-21.0.1.el8 @AppStream libwayland-client.x86_64 1.21.0-1.el8 @AppStream libwayland-cursor.x86_64 1.21.0-1.el8 @AppStream libwayland-egl.x86_64 1.21.0-1.el8 @AppStream libwayland-server.x86_64 1.21.0-1.el8 @AppStream qt5-qtwayland.x86_64 5.15.3-1.el8 @AppStream xorg-x11-server-Xwayland.x86_64 21.1.3-12.el8 @AppStream

I have support licensing from both Oracle and Yubikey and i've asked them for help and they both point the finger at each other so i'm stuck with this; any help would be appreciated!

davidalphagamma 於 4 天前 詢問

zeroknight 最近回覆於 2 天前

  • 已解決

Dark mode for iCloud Notes in Firefox

Hi, I have Windows OS and use Firefox as my main browser. Firefox settings are set for dark mode and it works in google.com etc, but when I open iCloud Notes, it's full … (閱讀更多)

Hi,

I have Windows OS and use Firefox as my main browser. Firefox settings are set for dark mode and it works in google.com etc, but when I open iCloud Notes, it's full white and not in dark mode. Can someone advise how to change iCloud Notes also to dark mode? I have cleared cache etc, not helping.

Lauri 於 2 天前 詢問

zeroknight 於 2 天前 解答

poor resolution display only in firefox

I am having the same issues as the person in this thread, but unlike their situation, firefox has not fixed itself out of nowhere. https://support.mozilla.org/en-US/quest… (閱讀更多)

I am having the same issues as the person in this thread, but unlike their situation, firefox has not fixed itself out of nowhere. https://support.mozilla.org/en-US/questions/1104044

Everything in the firefox browser looks like it was stretched it out in MSPaint, while my actual OS interface and every other app/software UI looks fine. I have tried simply restarting my computer, as well as every solution in the linked thread, as well as refreshing firefox, and uninstalling/reinstalling, which only served to mess up my shortcuts on the home page. To be clear:

  • Hardware acceleration is turned OFF, as suggested in any thread I've found where a resolution issue is addressed.
  • setting layout.css.devPixelsPerPx to 1.25 specifically makes it almost legible. Almost. It's still incredibly grainy. Any higher even a small portion of a webpage takes up a ridiculous portion of my screen, rendering it just as unusable.
  • In messing around in config, I found that setting gfx.color_management.rendering_intent to 5 helped, in so far as it sharpened things up a little, but it did not FIX the issue. Any value above 5 seems to have zero effect or change.
  • Absolutely EVERYTHING else except firefox looks absolutely fine. It is ONLY firefox that is having this issue of all the applications/interfaces on my computer.
  • Everything in firefox is affected- images, text, the tabs and address bar, bookmarks bar, absolutely everything.

princelithey 於 4 天前 詢問

zeroknight 最近回覆於 2 天前

Can't get by a dead end

I have an issue where I go to website and I get a message that the website is temporarily available. I cannot go to a different webpage for what URL I want. I believe thi… (閱讀更多)

I have an issue where I go to website and I get a message that the website is temporarily available. I cannot go to a different webpage for what URL I want. I believe this has to do with history. I suspect I can get past this by flushing the history. I can get to the website I want by using a different browser such as chrome. Ho do I fix this?

IBM clone using windows 10, firefox 125

boblatsch 於 3 天前 詢問

zeroknight 最近回覆於 2 天前

Foreign Language Displaying in Firefox

After installing Firefox on a new computer, where everything worked fine, I installed a number of fonts. Afterwards, all of text within Firefox appear to be in some versi… (閱讀更多)

After installing Firefox on a new computer, where everything worked fine, I installed a number of fonts. Afterwards, all of text within Firefox appear to be in some version of Arabic. I have tried resetting, deleting and reinstalling, changing the Firefox language, and deleting fonts. None of these seem to work. Firefox is set to English US.

gregm4 於 2 天前 詢問

zeroknight 最近回覆於 2 天前

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (閱讀更多)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Lisa Smith 於 1 週前 詢問

Lisa Smith 最近回覆於 2 天前

Can't close a tab or a separate window without closing Firefox, and only then I need taskmgr

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit. So I can't close any single tab 'without closing … (閱讀更多)

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit.

So I can't close any single tab 'without closing them all', that's the real annoyance. I also can't close any individual windows I opened instead of a new tab, without closing all tabs and windows. Finally the classic windows ALT+F4 closure that's built into Windows doesn't close Firefox, and if it did I suspect ALT+F4 would close them all. Bottom line Firefox is seriously close-resistant.

What precipitated this was I allowed a previous Firefox update to download-install, and it tanked my performance, I figured your team would fix that issue, but in the meantime what I did was uninstall that version and reinstall the version I had been running before that update. Tilt! That action resulted in the close windows or tabs problem.

Summary: I am using the latest version now, but with it came this "can't close any individual tab without closing them all, and can only close even then except by Taskmanager or by clicking the 3 horizontal bars then dropping to Exit which also closes all Firefox tabs and Windows. This problem has surfaced before in this support, and none of the solutions worked, probably because I got to this place uniquely. I did read before submitting this.

Dean 於 3 天前 詢問

cor-el 最近回覆於 3 天前

Youtube shows old Channel Name

Hello everyone, a long time ago i changed my youtube name to something else and to this day it never updated on firefox. Yesterday i finally asked youtube support about i… (閱讀更多)

Hello everyone, a long time ago i changed my youtube name to something else and to this day it never updated on firefox. Yesterday i finally asked youtube support about it and they told me to check with mobile or other browsers and there it works fine, so only firefox is borking out on that one. Do you have an idea how i can solve that?

sincerly, Cammy

CammyVanny 於 3 天前 詢問

zeroknight 最近回覆於 3 天前

Frequently visited sites no longer recognize me.

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log … (閱讀更多)

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log in each time...and I receive an email that a new device has just logged into my account. All of this suspiciously coincides with a recent browser update. On my bank feedback it's showing as Firefox "125"...when all previous logins were recorded as Firefox "124". Help!

donmacneil 於 4 天前 詢問

donmacneil 最近回覆於 3 天前