Firefox 技術支援討論區

Question 1. I see questions similar to mine, but how do I access replies? I click on them, but there is no link attached.

Question 2,  How do I use Firefox Monitor to change my Firefox account primary email address to an email that is already in use, by me, used for an older version of Firefox on a previous computer that is no longer in service? 

This is what I've done. In Monitor, I clicked on the link that says "Change Primary Email Address." It goes to a nice instruction page. I click Menu lines, go to Manage Account, I try to add the email as a secondary, so that I can then make it my primary. I click save. However, I get a pretty red error message that tells me "Account already exists." Of course it does. It's my account. I'm on a less than a year old PC, which came with Windows 11 already loaded. I'm on Firefox version 109.0.1, 64-bit. I've used Firefox on laptops for years. I'm very comfortable using regedit. Thanks. Lakshmi

Firefox saves files that I only wanted to open with another application.

I checked the previous solutions in the forum, but they did not work for me. (Windows 11) I changed in system> general > download , applications > the app to open that file type and it works, but besides this Firefox keeps saving the files in the default download folder.

I tried also about:config browser.download.improvements_to_download_panel to false. browser.download.start_downloads_in_tmp_dir change to true No change - still saving copies.

Starting this week, I can do only one search for a movie title on Metacritic.com. I get a 403 error from any attempt to do a subsequent search. I can get one more successful search if I first delete my Metacritic cookies from Firefox. But the problem repeats after any successful search.

Repeated searches work fine if I access Metacritic via Chrome. In case it matters, I'm running both browsers under Windows 10 on a desktop.

Can I tell Firefox not to accept cookies from Metacritic? Other ideas?

Keep having this issue problem with few website trying to visualize the fillm contents Specialy with WSL world surf league live videos Can i get any help from you to resove this? Regards

For months now I have been unable to log onto the premium bond site at NSand I. They insist that there are no problems and firefox users with level 56 or above should be able to log in I have level 109 or above but still no possiblity to log on. Any ideas?

firefox 109 is constantly crashing, sometimes costing meexpenses. I have submitted over 50 crashes in the past month, aand have heard nor seen any response from firefox.

How can I rectify this without reinstalling firefox, which by the way was more trouble than it was worth, as it didn't fix the crashes , but did manage to clear my bookmark menus, which was a complete pain in the arse. any help will be greatly received - if it works

Double Fs, "ff", do not show up on my Firefox browser. More specifically, on Greenhouse job applications. I believe I have seen it in other instances on Firefox, but most notably on Greenhouse. Google seems to be fine. This website seems to be fine. I visited the same Greenhouse link on Chrome, and the "ff"s appeared. How do I fix this?

we have a file named file.loa in a repo/website. When we download the file in firefox, it gets downloaded as file.mp3. If I download the same file in Chrome, it gets downloaded as file.loa. What is making firefox rename this file please? multiple people have been able to reproduce this weird behavior.

I use ccleaner and somehow my setting got changed and it wiped out my history, except for the past 2 days.

I've got a backup places.sqlite from a couple weeks ago. Is there any way to add the two together?

Also, is there any way to import history without replacing the current bookmarks?

When I go to a website my username is automaticaly typed in, but my password isn't. And every time I log in it asks me to save the password and i click on 'allow' but it never seems to save it. When I go to saved login data it says that 'no synchronized login data' even though everything is checked correctly in the settings and it works just fine on other devices with this firefox account logged on. How do I fix this?

Hi, I've been trying to transfer from Chrome to Firefox but have been experiencing a graphical error with primarily the toolbar in Google Docs. The places where icons should be denoting what each button does are empty - I do not have any extensions, plugins, or themes installed that would be causing this. I did install the Dark Reader extension to see if it would show icons when using it, which it did not. It actually is not exclusive to the toolbar, as drop-down menus that would normally have icons do not either. I tested in both Microsoft Edge and Chrome and this issue does not arise on either.

While Docs has been the primary issue, it persists across all Google Drive apps (Sheets, Slides, Drawings, and more). My version of Firefox is up to date and I am on an HP laptop running Windows 10. If anyone is able to help diagnose the issue at hand or direct me to another support thread where this issue has been resolved, it would be highly appreciated. Thank you so much!

My wife has a desktop and a laptop. She wants to move 2 or 3 folders only, not the whole thing, nor merge ALL the bookmarks. Lets say 2 of the bookmark folders are called "Eyes" and Birds. She wants to copy those 2 folders, with their links inside the folder from her desktop FIREFOX and want to add them to her laptop FIREFOX Bookmarks Toolbar. Add them, not replace any of the bookmarks on the laptop, not overwrite anything else. How do I copy a folder from one FIREFOX running computer and put it on a USB drive to then ADD to the Bookmarks Toolbar on her laptop? I can right click and choose COPY but then when I try to "paste" the "paste" is greyed out.

I am very unhappy after 2 weeks using the current version of Firefox 109.0.1.8427 on Win 10. Most of my prior add-ons are gone or do not work, even though Firefox shows them as installed.

I can't live with this version; most of my prior add-ons are not accessible (no symbols to click on even though Firefox says they are installed). The others are missing or require me to access the application menu plus several more clicks, instead of single-clicking an icon on the Firefox header.

How can I get back to the prior version (without having to determine and save/restore everything else that changed in my Win 10 sysres since the current Firefox was installed)?

W10 Desktop. I cannot see a way to ADD "TUSK" search engine in Firefox. When I click "Find more search engines", Firefox takes me to "ADD-ONS" where TUSK is not listed. How do I make TUSK my default FIREFOX SEARCH ENGINE, please & thank you??.....Pat

Macbook pro M1 macOS 13.2 (22D49)

Firefox crashes after granting permission to use my webcamera. I performed a complete refresh of profile and without installing any extensions or setting up Mozilla Sync I tested using this page https://webcamtests.com/ and everything works as expected.

I think installed my list of extensions that I use and tested again, everything worked.

I then enabled Mozilla Sync and tested again, immediate crash right after granting permissions with a TCC policy violation according to the crashreport.

I then tested in safemode with all extensions disabled and it still crashes. So it works before enabling Mozilla Sync, but not afterwards, so something in my sync is causing this EVEN when in safemode.

I use firefox as my browser and to operate my 3d printers web interface, on my local network

with firefox the data that the printers display is very slow to update, for example if i input a movement command of say 10mm firefox takes at least a few second to display the number that corresponds to the movement change, its definitely firefox as opening the very same machine and sending machine commands in any other browser does not result in a data lag.