Firefox 社群討論區

I get random crashes while streaming video (for example youtube). I am using a laptop with 2 GPUs (integrated AMD and dedicated Nvidia) and a secondary monitor. If the Firefox windows is on the laptop display I never get crashes but on the secondary display I get around 1-2/hour. Also, this only happens with hardware acceleration enabled in Firefox settings, if I deactivate it then the issue is gone. I think it runs on the AMD integrated graphics, based on what I see in task manager. I also have uBlock origin, haven't tried deactivating it yet. The crashses consist in a black screen from which I can only recorver by doing a hard reset.

Any suggestions on what to try?

Can you guys check why your netflix account is getting logged out every time regardless of how many times you logged in and for prime video if you play any video i'm getting video player error, can you please check

I've used Firefox for years and never had a problem with crashing. For several months now, it's constantly crashing. I submit a report most times but nothing seems to change. Please help! If it doesn't stop soon, I'll be leaving Firefox for good. It's making it impossible to get anything done.

So, I cannot get sound through firefox and you want me to search through numerous panels that do nothing to get a result., You want me to check connections and equipment that work in other apps which I have already gone through steps to prove.

You also have zero ability to actually contact a support rep. You prefer I go on the roundabout of obfuscation until I really want to find someone in mozilla management and insert the mozilla organisation on a long pole, five km should about do it.

If microsnot and giggle can do it, why not youhoo?

Even Spymantech can bleep bleep get it done.

Firefox can't seem to be able to import from Vivaldi. Whether I try, it just always takes on and on until it crashes. I remember it working whenever I tried to import browser data before trying to import from Vivaldi to Firefox.

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is helping out.

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause issues ie. when I open a new tab and try to type a new address (or search term), and Ctrl causes new hotkeys to be executed.

I've even tried launching firefox with a new profile, and on safe mode (firefox --safe-mode -p <something-else-than-usual>), so no bookmarks, cookies or extensions should be causing this, and it will still happen sometimes. The annoying part is that this seems to be an issue with performance. It happens less-often with the empty profile and safe mode, but it still happens, especially if I had just opened a new page some tab, causing the most minute thing for firefox to process.

The problem is probably not the computer specs either (below my specs). Indeed, from what I can tell, firefox does not even seem to function particularily slow in any case. Just this ctrl being stuck seems to happen.

I have also tried disabling hardware-acceleration (and explicitly enabling it), no effect.

Other interesting facts I've discovered: - This for sure does not happen in other programs and - This does not happen with the Ctrl for all the keybinds within firefox. For example, Ctrl+A (for select all) does not trigger this

From neofetch my setup is OS: Arch Linux x86_64 Host: MS-7C56 1.0 Kernel: 6.12.8-arch1-1 Uptime: 2 hours, 10 mins Packages: 2370 (pacman), 7 (flatpak) Shell: zsh 5.9 Resolution: 3840x2160 DE: labwc:wlroots WM: sway Terminal: alacritty CPU: AMD Ryzen 9 5900X (24) @ 4.951GHz GPU: AMD ATI Radeon RX 7900 XT/7900 XTX/7900 GRE/7900M Memory: 5531MiB / 32015MiB

(I have no idea why it's reporting that I'm using Sway, I'm most certainly only using labwc, maybe labwc just reports sway for some programs for compatibility) I've installed firefox from pacman, and my current version is firefox 134.0.1-1

And finally firefox --full-version Mozilla Firefox 134.0.1 20250113214611 20250113214611

I'm not sure what else I could share at this point

Hello,

We ran in-place upgrade from Windows 10 to Windows 11 on a number of machines. Afterwards, web sites like citibank.com or linkedin.com crash as soon as the page is loaded.

We've uninstalled/reinstalled Firefox, deleted all data, nothing worked.

Anyone else experience this problem? Is there a fix?

Thank you!

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really low rate of frame, and the video decoding engine seemed to be 100% occupied as shown in the task manager (normal video playback never occupied so much of it). Seems like AV1 encoded video never triggered the problem. The problem doesn't always happen, but at a rather high frequency. This never happened before I updated the Intel graphics driver from 32.0.101.5972 to 32.0.101.6129. The problem seemed not to happen on other browsers such as Microsoft Edge.

I'm not sure when this 136.0.1 update happened but starting today, firefox has been crashing all day. The symptom when I see it is I can't get to a website I then go over to the the help desk (open in firefox), which auto refreshes every couple minutes, is spinning (not updating). If I open a new instance the UI never completely loads. When I close things, then try to open, it says firefox already running and if to quit, yes, and just no UI completely loads. In the end, it will only start working again if I reboot. Several reports were sent to microsoft (the automatic notifying microsoft of issue).

I tried disabling all plugins and same thing still happens.

I do know the helpdesk website had a new certificate installed yesterday. Not sure if that has anything to do with it. It's not like firefox doesn't work when first bringing it up, it works for a while then all of a sudden doesn't? and then starts crashing.

Is anyone else having an issue with the latest version on Win10 x64 using the x64 version of FireFox?

I'm using chrome right now since it just crashed again in "not responding" state. I'd rather stay with FireFox.

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 ID: 4eb2b7ea-5553-4c6e-8d9b-44946b43f133。 微软客服诊断后的建议 链接里面有dmp文件的链接

Firefox crashes every day or so on my home computer. The most common error message is "kmode exception not handled." I've tried the suggested fixes. Nothing helps. The crashes are not being recorded in "about crashes" or in %APPDATA%\Mozilla\Firefox\Crash Reports\. So it seems the crash reporter has to be fixed before the problem causing the crashes can be identified. Firefox does not crash on my office computer and no other program causes my home computer to crash. Thank you.