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Email page is flashing

My email page is flashing a rectangular box with the word "login" inside it. It takes up most of the screen and I cannot see any of the mail. It's not my provider because… (閱讀更多)

My email page is flashing a rectangular box with the word "login" inside it. It takes up most of the screen and I cannot see any of the mail. It's not my provider because it works in Google Chrome. I use mymts.mail, which is based in Winnipeg. Wonder if other people are having the same problem. Need to know how to fix it as I don't want to use Chrome every I want to send or receive email.

javaluvr 於 1 年前 詢問

javaluvr 最近回覆於 1 年前

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Space bar moves cursor to front subject lint

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I … (閱讀更多)

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I use workspace by go daddy for my online email. I click on compose and the expected window pops to create the email message. When I get to the subject line. every time i use a space bar after typing in a word, the cursor automatically moves to the beginning of the line. This happens each time I type a new word in the subject line. NO other issue in to, cc, bcc, or main message body. This only happens at the end of the subject line. If i type in the middle with characters already on either side, the space bar does not reset.

Go Daddy tech support says it sounds like a browser problem

Thank you, Dr Steve

stevek3 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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Firefox update proces is corrupted/hacked to install background update 308046B0AF4A39CB which provides Tr.Gen threat

I can't find anything about a compromised Firefox update while using the browser when you go to help and let the browser update itself. It seems you've been hacked becaus… (閱讀更多)

I can't find anything about a compromised Firefox update while using the browser when you go to help and let the browser update itself. It seems you've been hacked because I can't otherwise explain the firefox background update 308046BoAF4A39CB, which is been detected by my systems. I obviously have more information about this if you like, but I see nowhere how to report this properly. This is the first time this has happened to me, at least as far as I know and so far I've only detected the Tr.Gen threat on my Windows computers. I would like an adequate response from Mozilla on how this could happen and what the repercussions are plus how to avoid this in the future. I've been using the Firefox browser on all my systems with various operating systems and would prefer to keep using it, but not if your own updating process is comprimised. I also think it's idiotic that I can't upload a bigger screenshot than 1024 kb because my very relevant picture is 3084 kb in size.

Sincerely,


J.L

Jayfl 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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Profile Help. History. Bookmarks

Good afternoon Mozilla! Hope all is well. I wonder if you could please kindly help me. Major issue on my Director's laptop. He uses Firefox on a daily basis and has se… (閱讀更多)

Good afternoon Mozilla!

Hope all is well.

I wonder if you could please kindly help me.

Major issue on my Director's laptop. He uses Firefox on a daily basis and has several bookmarks, history, etc... Also when he searches for an specific company/supplier (we have over 3000) they come up and once we are on said supplier's website the account logins are recognized enabling easy and pain-free access.

Since the major issue, Laptop had been refreshed (Microsoft Windows 10 - kept all files and apps and got rid of the explorer issue where any folder within the Laptop would crash after few seconds)... Even bringing back the old profile my director can no longer access history, nor bookmarks and when searching automatic login to supplier websites is no longer there...

I used a software called Veeam Agent to do an Image of his entire Laptop on the 10.02.2022. I would bring back the whole ISO image and hopefully things would go back to what it use to be (most likely the Folder/Explorer Issue would also come back)... however he insists in just getting Firefox going ON again...

I have created a new profile and imported/copied/pasted all info I found on Veeam... there where contents of Firefox under Profiles on Local and Roaming locations within the C Drive.

Also followed this... but it did not help...

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

Can you please kindly help me? Kindest Regards Paulo

paulo29 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Two-factor authentication does not work with the Yubico Authenticator Android app for generating 6 digital temporary codes for login.

Hello. I wanted to secure my Firefox account and add two factor authentication. But two-factor authentication does not work with the Yubico Authenticator Android app for… (閱讀更多)

Hello. I wanted to secure my Firefox account and add two factor authentication.

But two-factor authentication does not work with the Yubico Authenticator Android app for generating the 6 digital temporary codes for logging in that I use.

When I add a firefox account to my Yubico Authenticator application for Android and generate a 6-digit code, when I want to add it and confirm it on the firefox settings page - it does not work and the code entered is unrecognizable. This is why I am unable to finish adding two factor authentication.

Can you check it and update and support the Yubico Authenticator application from Android?

Regards.

RemixPL1994 於 5 個月前 詢問

cor-el 於 4 個月前 解答

Problem with YouTube in firefox

I found a problem with YouTube in firefox, maybe it's related to my computer. When you open and play a video at 60 fps, and at the same time pulling the mouse, the video … (閱讀更多)

I found a problem with YouTube in firefox, maybe it's related to my computer. When you open and play a video at 60 fps, and at the same time pulling the mouse, the video starts to freeze, it seems like the fps drops. Does anyone know how to solve this problem? Maybe someone has encountered it already?

Антон 於 2 個月前 詢問

Антон 最近回覆於 2 個月前

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How do I update to a specific version of firefox?

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download … (閱讀更多)

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download the file. I don't want to create a separate profile, or risk messing up the profile/settings I have currently. So, any thoughts? Thank you in advance for the help.

N21 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Update 94.0 & 94.0.1 Windows 10 not loading lots of sites

Hello, I'm on windows 10 & updated to 94.0 then 94.0.1 but both updates are either very slow loading of some sites or it won't load the page/site at all. I've used FF… (閱讀更多)

Hello, I'm on windows 10 & updated to 94.0 then 94.0.1 but both updates are either very slow loading of some sites or it won't load the page/site at all. I've used FF for years & never had an issue. I disabled all extensions (did it manually & through FF troubleshooting mode) & antivirus but the same thing happens. I'm at my wits end & have swapped my main browsing to Edge & just gathering all my extensions for that browser.

Just trying to find help is now a nightmare.

How can I go back to the previous version before the 94.0 update?

Regards Chris

Timespider 於 1 年前 詢問

Timespider 最近回覆於 1 年前

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Possible IPC memory leak - how to pinpoint the culprit?

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up… (閱讀更多)

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

Sewana 於 10 個月前 詢問

cor-el 最近回覆於 10 個月前

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File extension removed during download

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade a… (閱讀更多)

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

jacco237 於 9 個月前 詢問

denitroid 最近回覆於 8 個月前

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Re-order extensions' access to page URL

This is pretty much a duplicate of https://support.mozilla.org/en-US/questions/1334684 : I have the uBlock Origin and Skip Redirect extensions installed, both work … (閱讀更多)

This is pretty much a duplicate of https://support.mozilla.org/en-US/questions/1334684 : I have the uBlock Origin and Skip Redirect extensions installed, both work by checking/modifying the URL of the site I am trying to visit.

Unfortunately, I am running into some sites that are re-directed via some tracking URLs. Here's one example I had today:

Original URL: https://sslh62px.r.us-east-2.awstrack.me/L0/https:%2F%2Fwww.allaboutcircuits.com%2Ftechnical-articles%2Fanalyzing-dc-and-steady-state-ac-circuits-with-python%2F/2/010f01832042551a-ed0a0774-ca39-4cd9-825e-a375504c6ea5-000000/c7T-m43jFRD5B3k49nHcvIOhCtM=71

As you can see, the destination URL is embedded within the tracker URL and as such, is exactly what Skip Redirect was designed to deal with. Unfortunately, uBlock Origin seems to look at the URL before Skip Redirect does and blocks it outright because it is a known tracker (awstrack.me).

If I could tell Firefox to let Skip Redirect modify the URL first (to https://www.allaboutcircuits.com/technical-articles/analyzing-dc-and-steady-state-ac-circuits-with-python/ ), uBlock Origin didn't need to block access to it.

Is there a way to change the order in which extensions are applied (i.e. get to run) when a URL is opened?

cgelinek 於 6 個月前 詢問

cgelinek 最近回覆於 6 個月前

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Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (閱讀更多)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

jim.hedges 於 1 年前 詢問

samandapecora 最近回覆於 1 年前

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Having trouble with Firefox being slow when first starting

Ever since version 88 or 89 Firefox has started being slow to load. I have tried everything. Uninstalled it, reinstalled it. Started it in safe mode. Started it without t… (閱讀更多)

Ever since version 88 or 89 Firefox has started being slow to load. I have tried everything. Uninstalled it, reinstalled it. Started it in safe mode. Started it without the 4 addons I use. Refreshed it. Started it as a new installation with nothing on it without signing in. People have tried to direct me to troubleshooting and basically threw up their hands and chalked it up to user error. All why Chrome and Brave with all the same settings and addons open immediately and run smoothly with no issues. So I know it’s not user error. There have been a few updates for Firefox but none of them fixed anything. No one has been able to help me fix the issue. I don’t know what it is and have never had this issue before with any browser. It’s slow loading the first time I open it and then works fine afterwards, albeit more slowly than Chrome or Brave. Also, Firefox is installed on my SSD drive in my gaming laptop running more than enough memory and with a Nvidia 1060 with updated drivers.

Dyrelogan 於 1 年前 詢問

Tombarkas 最近回覆於 1 年前

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How to Fix Screenshot Capability

Hello, I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a s… (閱讀更多)

Hello,

I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a screenshot from the shortcuts/overflow menu (scissors icon). I have attached a screenshot (taken with ‘prntscr” through windows) png of the result that takes place on my screen. The screen will freeze with this image of a large X until I do a refresh of the page. Cntl-Shift-S also does not work. I have tried clearing the cache, running FF in safe mode, refreshing FF, reinstalling FF, and I have ensured that the extensions.screenshots.disabled setting in about:config is set to ‘false’ (also toggled it to ‘true’ and back to ‘false’). I have attached a screenshot of all the settings in about:config that pertain to screenshots.

Thank you for your help.

Thanks4FF 於 1 年前 詢問

Thanks4FF 於 1 年前 解答

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Customizing Proton design

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightl… (閱讀更多)

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightly reduce the tab height, (2) get back tab borders for inactive tabs and (3) remove the small gaps between tabs. How exactly do I have to change the following code to do so (ideally, for convenience, please just complete the code accordingly)? Thanks in advance for any support!

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/

menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 2px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

/*** Proton Tabs Tweaks ***/

/* Adjust tab corner shape, optionally remove space below tabs */

#tabbrowser-tabs {
    --user-tab-rounding: 6px;
}

.tab-background {
    border-radius: var(--user-tab-rounding) var(--user-tab-rounding) 0px 0px !important;
    margin-block: 1px 0 !important;
}
#scrollbutton-up, #scrollbutton-down { /* 6/10/2021 */
    border-top-width: 1px !important;
    border-bottom-width: 0 !important;
}
/* Container color bar visibility */
.tabbrowser-tab[usercontextid] > .tab-stack > .tab-background > .tab-context-line {
    margin: 0px max(calc(var(--user-tab-rounding) - 3px), 0px) !important;
}

laudesimperiales 於 1 年前 詢問

Paulgi 最近回覆於 1 年前

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The possibility of moving icons of those extensions will be a huge improvement.

The possibility of moving icons of those extensions will be a huge improvement. Please send through to the right department. If those functions still aren't available je… (閱讀更多)

The possibility of moving icons of those extensions will be a huge improvement.

Please send through to the right department. If those functions still aren't available jet.

Thanks a lot, See the attachment for the example image.

Van Lieren 於 1 年前 詢問

cor-el 於 1 年前 解答

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my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (閱讀更多)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

redfoxole 於 1 年前 詢問

dpt150v 最近回覆於 10 個月前

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The 96.0 update has forced my background into Dark Mode

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a… (閱讀更多)

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a setting, add on or update that can return this to normal. The theme I am using has not been updated in 2 years so I am fairly sure the update has caused this.

flippy12321207 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答