Firefox 技術支援討論區

I just get a blank page

I can visit and view this page just fine with other browsers. The EBT foodstamp card page broke several firfox updates ago and has not worked since.

I've cleared my cache and cookies plus tried a fresh install of Firefox for windows on a new machine that never had Firefox before but same issue.

Any ideas?

Thank You,

Steve

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when searching this issue get too deep, too technical, and too much time for me even to bother with on a browser. It's easier to install another one and should not even be this way in the first place.

That being said, it's usually not hard to fix these issues by simply disabling the way firefox copy/pastes intelligently. I don't want it to be intelligent. I want pure text only.

I do not understand why CTRL+C and CTRL+V isn't working. Even when I try to take the text I TYPED, out into a text document, I copy, and don't even get CLOSE to what I see I'm copying, this is ultterly the worst bug I've ever seen. It doesn't even make sense, all my paragraphs are backwards, sentences in the wrong places. A simple copy and paste, should copy and paste not modify the contents. If it can't see what I'm typing then it has a problem. I can see it fine. It's simply an unusable program 2 days after switching.

So where's the setting (If not any please let me know I'll uninstall immediately) to fix this. I want firefox only to copy raw text data period every time. I don't care if it has HTML code etc, I'll just cut the edges off. All I want is text only.

To add to this, this seems to be a multiple faceted issue. CTRL+Z fails to work properly. CTRL+X fails to cut properly. CTRL+Y fails to redo properly. Everything has completely butchered my long explanations and technical support making this browser absolutely useless to me. I'd rather have internet explorer 6 than this.

I have been trying to remove "Your browser is being managed by your organisation" simply because the browser is on my home PC and not being managed by any organisation. However, I have an issue with registry editor as it does not have Mozilla or Firefox keys in "Policies" "HKEY_LOCAL_MACHINE\SOFTWARE\Policies" or "HKEY_CURRENT_USER". I would be grateful for any advice to overcome this issue as it annoyingly restricts access to web pages.

My passwords won't auto-fill. The selection for "Ask to save logins and passwords for websites" is unchecked every time I restart Firefox.

I've tried everything. Re-installing, refreshing, removed all of my plug-ins, etc. I'm not in private mode either.

This is really disappointing. I don't want to switch to another browser.

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?

Dear sir/madam,

I have an issue with a specific webpage which doesn't load and since it's the second time it is happening I decided to ask for your help. More specific, since today I can't open this webpage: www.offradio.gr. As I said it's the second time dealing with this issue. The webpage seems to work fine, because I already tried with another browser and load fine but not with Firefox. Thanks in advance.

Regards,

George Falias

Hi,

I asked about this a while ago, but now I can't find the response. I go to about 10 websites regularly throughout the day every day. Yet for a few sites, FF refuses to autofill the actual sites I go to. If I type an r, I get Raw Story; if I type C, I get CNN, and so on. But even though I have never typed in "www.rawstory.com," that's what I get when I type a w even though Wonkette is one of the sites I'm on all day. I also never type in "mail.google.com" because I have my email on the bookmarks bar, but that's what I get when I type an m instead of Mediate, another of the daily sites.

And it doesn't stop with Ctrl + delete because they don't turn up on the drop down list; they automatically populate the search bar, and then hitting delete for any reason just removes it from the bar, not from the list of suggestions. So my question is, how can I get Firefox to stop imposing itself on me when there is a clear pattern by now of what sites I visit all the time?

Thank you very much, Nandi

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is required. IMO the installer is simply too strict on demanding exact version of SP ! https://www.mozilla.org/en-US/firefox/52.9.0/system-requirements/

I went through the list of versions (thanks Mozilla that they all are still available!) and found that the last version I can install is... version... 12.0b6. https://www.mozilla.org/en-US/firefox/12.0/system-requirements/

And indeed I installed 12.0b6 successfully but I would like to install 52.9.

My bank delivers monthly statements as rasterized copies of their paper statements. They are clearly pixelated and not text. However, when I open one of these PDFs in Firefox I am able to select the rasterized text, as you can see from the attached screenshot clip.

How is this possible?

The shift+esc keyboard shortcut now opens the Process Manager....

How do I change this shortcut? Or get rid of it altogether? Every time I shift+esc the process manager opens and it's just unnecessary.

Not sure why, but the tabs suddenly moved to the bottom of my screen. How do I get them back to the top? Also, once I get the tabs back up top, how do I get back the plus sign to add a new tab?

(I'm on Firefox 108.0 in Windows 10 21H2. I believe the problem started when 108 loaded.)

Any Safe ...As.. in my Firefox isn't working. Nor from right mouse click, nor from menu-file. Currently I'm with 108 under XFCE(Ubuntu). But the troubles was may be after 98. I've disabled all extensions - persist. I tried also Troubleshooting mode - still persist. I've tried reinstalling - persist. Where have to look? With Chromium I do not have such troubles. Thank you!

firefox: 108.0.1 (64-bit) windows 10: 21H2 installed browser: firefox (pin-ed private mode on task bar) and edge (set to always open in private mode)

When I open firefox by clicking the icon on the task bar, firefox is opened in private mode. When I type in a URL in the address bar and click return, the private mode icon disappears from the tab, and the firefox instance becomes a normal (non-private mode) window.

When I open firefox in regular mode, and click New private window menu button, a new firefox instance is open with no private-mode icon shown anywhere in the new window.

How can you tell if firefox is in private-mode or not? Does the new version of firefox really have private mode?

See the attached images: start firefox in private mode using the pin-ed icon on the task bar; then type in www.google.com in the address bar. After that, cannot tell if firefox is still in private mode.

By the way, I've cleaned all browser data, all, everything I can select in the settings. Still in private mode, I still get site suggestion from history. From privacy's point of view, something is wrong somewhere.

Hi Firefox,

Thanks for taking time to look at this report - here is the issue that I am running into.

Problem

I am constantly getting crashes every time I open Firefox, and so I temporarily switched to Chromium until I can get this issue fixed. Every time I open a new tab or try to search for something I am greeted with "Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page" and when I do so it just reloads and gives the same prompt.

Steps Taken

I have disabled all the extensions and everything that I possibly can, uninstalled, purged, reinstalled Firefox and I'm not logged in to Firefox sync. There is also no report of any crashes. I also followed all information provided on the Firefox help page about this problem to no avail.

System Information

OS: Pop!_OS 22.04 LTS x86_64 Host: Dell G15 5515 1.6.0 Kernel: 6.0.12-76060006-generic DE: GNOME 42.3.1 WM: Mutter WM Theme: Pop Theme: Pop-dark [GTK2/3] Icons: Pop [GTK2/3] CPU: AMD Ryzen 7 5800H with Radeon Gr GPU: AMD ATI 05:00.0 Cezanne GPU: NVIDIA GeForce RTX 3050 Ti Mobil Memory: 7008MiB / 15342MiB Firefox Version: 108.0

Possible Source

I installed Citrix, and then this started happening. But I also just freshly installed PopOS yesterday, so that might not be the problem.

Unrelated

I love the work that Mozilla has done with the Rust programming language (the best programming language) and WASM, thanks!

Thanks!

So when I run a speed test on Firefox browser using speedtest.net my speed is between 850-910 when I run a speedtest on Microsoft Edge and Opera my speed is 1400. Why do I get such low speed results using Firefox.

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this server.

Reference #18.2cfaff5a.1672254451.123bbae8

Hi, Ive looked for a reason for this but i can find nothing. I've freshly installed ubuntu, pop_os and Manjaro. All 3 crash within minutes of starting up firefox. mind you these are fresh installs and there is no cache to clear and no extensions or addons. And what is stranger is the fact that only on Manjaro, firefox is excruciatingly slow. to the point of almost unusable. Is there any thing i can do, or, can anyone help me with this? its been going on for several months. thank you for your help and time Alchamech

I am unable to sign into Microsoft 365 services in Firefox. When I try to sign in on the Microsoft 365 Website, it doesn't sign in, it simply redirects me back to the website. When I try to sign in from the Outlook login page, I get an error page saying "500 Something went wrong. Repeating redirects detected." Screenshot attached.

1. I was able to sign in with another browser. 2. I was able to sign in on a device running Windows 10. 3. I have cleared the entire cache and history on the Firefox browser - it didn't work. 4. I tried logging in with Firefox in Troubleshooting Mode - it didn't work.

I saw an archived thread from 10/28/2021 where @OthelloBloke had the same issue ("Microsoft 365 Signin on Office.com Doesn't Work After Windows 11 Update"). It didn't seem to have been resolved. It has been a while since Windows 11 came out. Has there been any resolution to this issue? Please help me fix it. Most of my activities are on Microsoft 365, and I prefer to use Firefox as my browser. But if this is ongoing I will need to abandon this browser in order to access my work.