Firefox 技術支援討論區

how is it that the usps website works on edge, but not on firefox? usps stopped working about a month ago on firefox. i already tried clearing the cashe and cookies from usps and that did not work, and neither did turning off ad block plus. im at a loss here.

Hello all,

For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropbox or Google Drive, but individual files don't work.

I've reset my browser, uninstalled and reinstalled it, opened it in troubleshooting mode, disabled enhanced tracking protection, but nothing seemed to work. I've tested another browser, and I was able to upload and download files just fine.

Is there anything I can do to fix this? I'm on Ubuntu 22.04 using Firefox 107.0.1.

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Hi

If I click my way through https://www.mozilla.org/de/firefox/all/#product-desktop-release I get a different Link everytime. So as someon who wants to distribute Firefox on different PC's , I want to know: Are there any direct download links for the latest version? The best would be some links like Webex has for distribution (e.g. https://mozilla.org/firefox/windows/FirefoxInstaller.exe)

Thanks in advance Robin

Everytime I try to close my Firefox browser window, it just stops. There are multiple processes taking in excess of 200 or 300K in memory that seem to be causing the problem. I have to manually end the process just to close Firefox, and it is quite annoying. I just checked, my Firefox is up to date. Yesterday I deleted and re-installed Firefox, but it's still doing the same thing. This is kind of driving me nuts to be honest. I have Chrome, Opera, and Edge also installed on my computer so I'm ready to jetisson Firefox but thought I'd see what the community has to say first.

UPDATE - Firefox worked great for a few days but the issue returned not too soon after that. Whatever happened in the last update was only good temporarily. I've already done all the initial troubleshooting steps and believe I may have discovered the root cause of the issue.

There are multiple processes in Firefox whose size is over 100,000 kilobytes in size. Some are over 200K, 300K, and 400K.

As I compare this with other browsers I have on my computer, Edge has no processes over 100K, and neither does Chrome or Opera. I believe this is not coincidence, there is something internal to Firefox which creates large processes that is causing delays in closing it. Once again the problem has started annoying me and has started giving me thoughts of switching browsers again.

You can see it in the screenshots I posted.

Hi, I'm using 0penlayers and with this online example : https://openlayers.org/en/latest/examples/export-map.html when clicking "Download PNG" button I get the following message in Firefox console : "Blocked https://openlayers.org/en/latest/examples/export-map.html from extracting canvas data because no user input was detected." And the image downloaded is incorrect. I have no Firefox user message asking for permission to canvas access. I'm using Firefox 107.0.1 (64 bits) Mozilla Firefox Snap for Ubuntu canonical-002-1.0

With Firefox on windows or android the example is working fine. On the example web page there is the javascript code using the canvas.

Bye !

Pierre.

Firefox doesn't support Netflix

Netflix worked perfectly fine on Firefox earlier in the day for me but, now, error code F7121-3078 has prevented me from accessing Netflix. I use Firefox daily so I don't want to use another browser. Help?

I'm running ArchLinux with Xfce 4.16.

One of the lastest firefox updates has broken it on my system. It keeps crashing at random times, most of the time when I do some action, maybe press a button on a website, maybe open a new window, maybe select some text on a website... It doesn't occur always, most of the time things work fine, but, at some point, I perform an action that has worked fine the last few times, and it hangs the browser.

The easiest way I found to replicate it is by opening and closing the Downloads window. Around 15% of the times I open it, the browser stops responding completely.

I'm not sure which firefox version introduced the bug because I don't update the system so often. My last pacman updates where January-2022 and November-2022. The version from January-2022 worked fine but since the November-2022 update I've been experiencing this problem.

I've created a new profile, disabled hardware acceleration but the problem persist. I'm also not using any kind of proxy, its a clean profile.

Running it from the console only shows one message at startup, but nothing when the browser hangs.

This is the message shown at startup:

[GFX1-]: glxtest: VA-API test failed: failed to initialise VAAPI connection. [2022-12-17T23:22:27Z ERROR glean_core::metrics::ping] Invalid reason code start

But the browser can be working for half an hour after it with no problems.

I'm using 107.0.1 vers. At this link it states: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-another-viewer#w_use-a-different-pdf-viewer-for-downloaded-pdf-files

Disable the built-in PDF viewer and use another viewer

You can also set a different third-party PDF viewer to handle PDF files, instead of Firefox’s built-in PDF viewer. To switch from using the built-in PDF viewer to another viewer: 1. Click the menu button and select . 2. In the panel, go down to the Applications section. (SO WHERE IN THE HELL IS THIS SECTION???) YOU CAN'T DO I never selected Mozilla to open any pdf and there's no where to opt out or change based on what all the troubleshooting tips say... All these tips must be located on a much older version of Firefox cause they ain't in my version OR they are hid under some dubious section... Pretty frustrating....when you want to use Adobe and can't cause I'm locked in under Firefox....don't know how that has happened unless it was done automatically under one of the many current upgrades that have been coming down over the last month.

make the dark mode come up in dark mode.

Even this page of yours is light not dark. I is not dark, but the mode is set to dark and the add on is set to dark.

if you cannot solve this then take away the dark mode that you pretend to have.

perhaps i should remove the dark mode add on, and use just the firefox built in one only. currenly both firefox and the firefox addon are set to dark and it keeps changing google.com to white when google settings are set to dark, then firefox turns off google dark mode and makes it white.

the version data you state below is correct. 107.0.1 win 10

it is now time to give up on firefox and use edge since their programmers are trained and professionals. your programmers can be anyone, which in fact make it the least secure browser. after 107 versions you still don't get it right. you don't really have a dark mode you should actually test your software.

google is my homepage and its setting is set to dark mode, but when firefox which is also set to dark mode always google comes up immediately in white mode and the google setting has been changed by firefox to google's white mode. stop changing google's mode, you do not have the right to do this. if I open a second tab it may up dark, it is not consistent.

Can't log into router. Works with Chrome and Edge 192.168.2.1

Tried this says in the router's Admin page: Access setting page via https://router.asus.com:8443 * Please use port 1024-65535. With and without :80 and :433

Tried everything I can find on this site and Google. Has worked for many years.

Hello, in past versions of Firefox, I was able to follow the steps on this page to set a custom HTML file on my PC as my home page for new tabs: https://peterries.net/blog/firefox-ubuntu-local-file/

I have Firefox 107.0.1 now and it's not happening. When I open the browser from scratch, I see my custom home page file. But when I open a new tab, I just see a blank screen. If I then click the Home icon on the toolbar, I do see my custom HTML page, but I don't want to have to click that button for each new tab.

Right now, in my settings, I have the URL to the page set as the custom URL for the HTML fiile, like this:

file:///home/peter/Documents/homepage/peter-home-homepage.html

That works. And I also have followed the steps on that blog post to customize my /usr/lib/firefox/autoconfig.cfg and my ../firefox/defalults/pref/autoconfig.js files. That's no longer working.

Did something in a recent version change? Is this no longer supported? Thanks for any ideas!

Hi!

I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tried installing it from Snap Store. However, when I tried saving an image from the web (or, truthfully, any other file chosen by the "Save As..." selection), nothing happened, again and again. I tried many things, including following relevant guides from the internet, but nothing changed. The Firefox version is the 107.0.1 (64-bit), a Mozilla Firefox Snap for Ubuntu canonical-002- 1.0. I, also, have to report some other things, as well. When tried installing the browser from the internet (I downloaded a compressed file, containing the executable), the same function seemed to work. I, now, use the executable to access Firefox. However, firstly, because other difficulties (not problems, but difficulties) arise and, secondly, because I'd really like ti use, mostly, snaps, I report this bug here requesting for help, as well.

Any helpful answer will be appreciated!

Thank you!

I want to dismiss one shortcut out of the two rows of shortcuts on my homepage. When I left click on the three dots on the Google Translate shortcut, and then left click on dismiss, the shortcut blinks and remains.

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me the download screen to send them anywhere, running 107.0.1