Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (閱讀更多)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

grantt 於 2 天前 詢問

cor-el 最近回覆 於 1 天前

Not sure how to describe this one

So I had Firefox on this device previously and had all my passwords saved in it, but had some issues with my pc and had to factory reset it, and didn't have access to any… (閱讀更多)

So I had Firefox on this device previously and had all my passwords saved in it, but had some issues with my pc and had to factory reset it, and didn't have access to any of those accounts, so now I am locked out of my discord account and roblox account.

christian.william.lorenz 於 1 週前 詢問

andmagdo 最近回覆 於 1 週前

verification email returned - locked out of account

My Firefox account is tied to an old email address which I had taken off my Gsuite list of emails. I have now reactivated that email. But I could not log in since my acco… (閱讀更多)

My Firefox account is tied to an old email address which I had taken off my Gsuite list of emails. I have now reactivated that email. But I could not log in since my account was locked. I will change the email for the account once I am able to log back in.

The email I am currently using to log in is a valid email. It simply was turned off the first two times I tried to log in.

What can I do to get the lock removed to log in?

CJ Evans 於 1 週前 詢問

cor-el 最近回覆 於 1 週前

No longer have the sign in email

I no long have the original sign in email - it has been COMPLETELY deleted and the account also deleted. When I try to make changes to bring my Fiefox account up to date … (閱讀更多)

I no long have the original sign in email - it has been COMPLETELY deleted and the account also deleted. When I try to make changes to bring my Fiefox account up to date Firefox keps send security codes to the DEAD email address so I can never reach them. What now. Can I have my account deleted and start over, if so how ? You cannot email me with posible solitions unless you use my secondary email. I was unable to change that to the primary.

Russ 於 1 週前 詢問

password issue

I have been a longtime user of Firefox Sync. I can login to my account. My system 'remembers' my password. All of my email addresses are current, but I do not want to r… (閱讀更多)

I have been a longtime user of Firefox Sync.

I can login to my account. My system 'remembers' my password. All of my email addresses are current, but I do not want to reset my account.

Again, I can login to my account page, but I cannot change my password. When I attempt to, it says that the Current Password is incorrect. I now have a Yubi Key, and want to change my Firefox Account password to the OTP (static) on my key.

So, I logged into my account to send this email. If I click on Log In on my account page, I can. But I cannot change my password.

Can you help?

Please & Thank you, Tony DeNardo

linuxexpert 於 3 週前 詢問

Data Recovery

I was using Firefox as my default browser and had data like bookmarks, add-ons for everyday use, etc. but after I reinstalled windows and installed Firefox again I forgot… (閱讀更多)

I was using Firefox as my default browser and had data like bookmarks, add-ons for everyday use, etc. but after I reinstalled windows and installed Firefox again I forgot which email was link to my data as I had multiple emails logged in. Now I have tried 2-3 emails which didn't work in bringing my data back and I don't remember the password of my other emails, I can recover them by forgot password but I it says resetting password will clear history bookmarks, etc.| I can afford to loose history and saved passwords but is there a way I can get Firefox back to my configuration and add-ons, etc I was using previously?

PS: I do have windows.old file after windows installation-If it could help./

varunvora9898859131 於 1 個月前 詢問

cor-el 最近回覆 於 1 個月前

Hacked browser account

Hi, I've had a Firefox account taken over and removed as primary account holder. Can't seem to find anywhere to report this issue to Mozilla. Had to set up another accou… (閱讀更多)

Hi, I've had a Firefox account taken over and removed as primary account holder. Can't seem to find anywhere to report this issue to Mozilla. Had to set up another account to ask this question. Any help would be appreciated. Thanks Graeme

graemekal 於 1 個月前 詢問

FredMcD 最近回覆 於 1 個月前

  • 被鎖定

deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have a… (閱讀更多)

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have access to it at all

donovangregg 於 1 個月前 詢問

Seburo 最近回覆 於 1 個月前

Remove email from account

I have an email which is associated with my firefox account, but I cant make a new account with the same email. Is it possible to remove that email from my account so I c… (閱讀更多)

I have an email which is associated with my firefox account, but I cant make a new account with the same email.

Is it possible to remove that email from my account so I can make a new one?

acct4vpn 於 1 個月前 詢問

cor-el 最近回覆 於 1 個月前

I forgot the main email address form my old Firefox account

So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now. I've used… (閱讀更多)

So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now.

I've used Firefox for many years back in the day, but I can't log in my old account because it seems my old email has been replaced by another one, and my email is now the secondary email for that account.

So every time I try to log in, I just get a message "needs main email address", which I, unfortunately, don't remember. I tried all addresses I have, but none of them worked.

I need help to either get access to my old account or at least delete it.

Any help would be much appreciated.

I can share the email address I'm speaking of upon request.

Wagnelles 於 1 個月前 詢問

cor-el 最近回覆 於 1 個月前

Orphaned Firefox account

Hi, Apologies if this question has been asked already, but I seem to be in a catch 22 that I can't get out of. I have an existing FF account that I have the email and pas… (閱讀更多)

Hi,

Apologies if this question has been asked already, but I seem to be in a catch 22 that I can't get out of. I have an existing FF account that I have the email and password for and can log in to. The primary email address is my old work email (which I no longer have access to) and the secondary email address is my personal email (which I do have access to). It seems in order to make ANY changes to the account, I need to have access to the primary email address (which I can't get). So now my personal email address can't be used as a FF account as it's already linked to another account. It there anything I can do here?

Also, is this not a security flaw? That I could add someones email as a secondary ID and tie up that address?

Kev D'Arcy 於 1 個月前 詢問

Help : Unlock my account

Hi, I tried to sync my Firefox account but this happened : The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox da… (閱讀更多)

Hi,

I tried to sync my Firefox account but this happened :

The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox data.

Thanks!

Yousef 於 1 個月前 詢問

Yousef 最近回覆 於 1 個月前

Is there a way to sign-in without code authorization?

I got locked out of my email address so i can't authorize the sign-in with the code. Is there a way to bypass the authorization or do i just have to create a new account?… (閱讀更多)

I got locked out of my email address so i can't authorize the sign-in with the code. Is there a way to bypass the authorization or do i just have to create a new account? I really don't want to lose all my bookmarks.

kosmici.brezmleka 於 1 個月前 詢問

Firefox account has got locked

After a fresh windows installation when I tried to sync my firefox account, I have been getting " We have locked your account". I have waited 24 hrs but still getting the… (閱讀更多)

After a fresh windows installation when I tried to sync my firefox account, I have been getting " We have locked your account". I have waited 24 hrs but still getting the same issue. If I lost this account, all my other accounts will be lost Please, help. Thanks & Regards.

Rakib 於 2 個月前 詢問