Firefox 技術支援討論區

When I upgraded to the latest version of Firefox (September 12, 2023 release - 117.0.1 (64-bit)). I could not connect to the Internet with Firefox (Default Browser for Windows 10). I could connect to the Internet with Google Chrome and Microsoft Edge. After several hours of troubleshooting, I discovered that I had to: (1) click the Firefox menu button, (2) click Help, (3) select More Troubleshooting Information, (4) click Refresh Firefox ..., and (5) then click Refresh Firefox in the confirmation window that opens. After that Firefox closes to refresh itself. Then I can use Firefox to connect.

Please explain why must I go through this process now, in order to get Internet connection? Additionally, it took me a few hours to discover this process. It was NOT easy to find.

Is there another process that is more straight-forward?

Thank you! Hw Payne hwpayne@gmail.com

I have been exchanging long emails with a vendor. Now I want to print all of the entire emails, but when I open the "chain" of the 23 emails, I see a few lines of text, and there is a small box that says "additional text hidden" or something similar. How do I expand each of the emails and print the whole email for each of the 23? Thanks.

I can not access for days my bank account at truist.com. It shows it is loading but never does. I CAN access from any other browser want to use! Truist says it is a Firefox browser issue.

Volume controls won't show up when hovered over other than being able to mute/unmute as well as hovering over accounts and not seeing the little embedded window with the profile.

Hello,

I need help i'm using polish language always on many websites.

When i typing letter "ó" which using key combination Right ALT+O always my brower opening "Open file" dialog window. this is annoying always.

Many sites write that it can not be changed?

Why does the browser open this dialog with this shortcut when there is another shortcut for it? Ctrl+O. Why two another shortcut doing te same job?

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video Unavailable- We're experiencing a problem playing this video, for assistance, etc..." I pulled up Chrome and the movies are playing just fine there. I put FF in 'safe mode' and the video is playing, so what does this tell me? If I can play the movie in safe mode why not in regular mode? Keep in mind that I was watching other movies earlier in the day and nothing changed during the day, I didnt download anything new, just business as usual. So what do I do now if the vid plays in safe mode and not the regular mode?

Thanks very much for any help.

OS = Windows 7 Pro. Web-browser = Firefox. Both worked very well for many years on desktop PC and laptop. Recently desktop PC repeatedly reported "Windows Explorer has stopped" whenever Firefox was started. Today I updated Firefox on my laptop after several weeks of non-use. "Windows Explorer has stopped" appeared immediately Firefox started - error never seen before on the laptop. Could the most recent update to Firefox be the cause of this fault?

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer version and 119 nightly seems ok). We tried to repair firefox, it works on 95% but we can't ask our client to do this. It works on Chrome & Edge.

We running out of ideas : - we only accept TLS 1.2 / 1.3 - checking CSP - Both IIS and Apache are not working - Firewall are not blocking

dear Firefox, I would like to grab your attention that I am a active user of firefox browser , but today when i am going to login chat-gpt on browser it doesn't work. please check it. I am unable to login in Chat-gpt. please help me

thank you

Two days ago my Firefox download box started showing AppFile_qqasdc.exe as containing a virus.

I delete it. it returns whenever i restart Firefox.

I cannot find the file on my hard drive, in the registry or anywhere on my system.

A copy of the download link is:

https://uc99b71eb166e68560fbea78a639.dl.dropboxusercontent.com/cd/0/get/CEEeZrifjbVbW9F8XSpBve3ZrUmsCEGzqdveXPCVVo8X0RUtX3_2tRM0GZwU90zqeB-FdnoJ-81wQly5V6_-vngWuJ4aqSwGipP3kqspH5r28AExkI6IuGknXY6u9s_IETf94ziofKINriQR3LrUFX-i/file?dl=1#

HELP!

HELP!!

Every time I open Firefox Bing comes up. How can I get rid of Bing completely and forever? I hate it ! I don't want it!

I've tried going through add-ons, I've tried deleting all of the Bing files that I can find.

HELP!!

PLEASE!!!

Embedded videos play on Safari but not Firefox. When I looked at the previous questions about this they were addressed in June 2012. Apparently it is happening again, at least in my case. Maybe it happened with the last upgrade, I don't know, but I never had this problem before. Would appreciate any input. I haven't changed any of my settings. Thanks.

answer my question?

Firefox won't let me save new password because it "is not a common password." what does that mean? Aren't passwords supposed to be "not common?"

Hello, once again the function of restoring recently closed windows has stopped working, it is displayed in gray and you cannot enter it I usually work on two or three windows at the same time and this function usually works, but I can't use it for the second or third time. Can I recover closed windows? I will be grateful for your help Best regards, Paweł U

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My computer use to start up in Yahoo, now it starts in Google, and I have to open Yahoo from Google. How do I get it back to starting up in Yahoo?