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Gmail will not load

Gmail will not load. I have done all of the suggested fixes: 1. clear cache, 2. clear cookies, 3. turn off all extensions, 4. restart, 5. reinstall firefox, 5. shut dow… (閱讀更多)

Gmail will not load. I have done all of the suggested fixes: 1. clear cache, 2. clear cookies, 3. turn off all extensions, 4. restart, 5. reinstall firefox, 5. shut down restart.

It still will not load.

elise.bowman 於 1 天前 詢問

Paul 最近回覆 於 1 天前

Crashes

I have had serious problems with crashes; firefox even crashed in safe mode. Tonight, I was on Facebook. I got up and went to the kitchen and when I came back, Firefox wa… (閱讀更多)

I have had serious problems with crashes; firefox even crashed in safe mode. Tonight, I was on Facebook. I got up and went to the kitchen and when I came back, Firefox was not present so I clicked the icon and a new tab opened up; all my previous tabs were gone. I went to "about:crashes" to submit a report for tonight but this didn't show in the reports. I really don't know what to do about the continuing crashes of Firefox?

metaphysicial 於 1 天前 詢問

Outlook 2010, "This operation has been canceled due to RESTRICTIONS in effect on this computer"

Outlook 2010 Windows 10 Home edition, Can not open hyperlinks in Outlook e-mail. Get error messge "This operation has been canceled due to RESTRICTIONS in effect on this… (閱讀更多)

Outlook 2010 Windows 10 Home edition, Can not open hyperlinks in Outlook e-mail. Get error messge "This operation has been canceled due to RESTRICTIONS in effect on this computer" Help!

Dr. John T. Whiting 於 1 天前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 天前

  • 被鎖定

libavcodec may be vulnerable or is not supported, and should be updated to play video.

i tried to play video from sites but an error is coming "libavcodec may be vulnerable or is not supported, and should be updated to play video." my machine already have l… (閱讀更多)

i tried to play video from sites but an error is coming "libavcodec may be vulnerable or is not supported, and should be updated to play video."

my machine already have libavcodec installed properly.

i had downloaded firefox 103 for linux from your site and extracted it then running the command firefox.

as firefox have all the required files in one folder to run firefox web browser so mozilla have to put the libavcodec in the same folder.

i have another web browser installed from other firm and they provided me the media codec separately as per my requirements and it is working very fine.

so mozilla also have to provide me the media codec separately or put the media codec in firefox distribution package.

Saurav 於 3 天前 詢問

James 最近回覆 於 2 天前

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox. I had to force … (閱讀更多)

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox. I had to force a shutdown by holding down the power button on my laptop to get out of this infinate loop. Mouse becomes unresponsive and does not appear or move after a few crash and restarts of graphics driver. One way to stop it early on is to close firefox by keep clicking the tab close x or top right firefox page close x. Problem only on one website that i listed below.

here is the windows events entry(i edited out my computer name)... Log Name: System Source: Display Date: 26/07/2022 18:14:11 Event ID: 4101 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: edited out Description: Display driver igfx stopped responding and has successfully recovered. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Display" />
   <EventID Qualifiers="0">4101</EventID>
   <Level>3</Level>
   <Task>0</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2022-07-26T17:14:11.000000000Z" />
   <EventRecordID>1117438</EventRecordID>
   <Channel>System</Channel>
   <Computer>edited out</Computer>
   <Security />
 </System>
 <EventData>
   <Data>igfx</Data>
   <Data>
   </Data>
 </EventData>

</Event>

I have 5 of these events but the crash and restart happened many more times than that. I believe the first happened yesterday.

System details... Laptop Microsoft Windows 7 Professional SP1 64 bit - many updates installed but not the last years worth before EOL Kaspersky Total Security 21.3.10.391(j) Database release date 26/07/2022 15:02 Firefox version 103.0 (64 bit) Microsoft Internet Explorer 11.0.9600/18163. update versions 11.0.27 (kb3124275). Wifi internet via netgear dongle Intel HD graphics (this is either 2000 or 3000 or inbetween). Driver version: 9.17.10.4229. Driver date: 26/05/2015. Driver provider: Intel Corporation. Digital Signer: Microsoft Windows Hardware Compatibility Publisher. Processor Intel Pentium B960 Ram 16GB HDD 750GB around 15GB free

website i loaded in firefox that gives me this problem... cams.omexxx.com (note it is a pron site). I did not even click aree to terms.

To troubleshoot i did the following... 1) opened command prompt with admin priveledges and ran sfc /scannow it found no errors. 2) i reset all kaspersky settings back to default. 3) I refreshed firefox back to default settings. my addons were deleted after doing so and i did not add them back. 4) i uninstalled the intel hd graphics driver from device manager 5) i reinstalled the intel hd graphics driver downloaded and hash checked today same version as old driver. 6) even after the above problem remains 7) I tried loading the website that gives me this problem in microsoft internet explorer and i did NOT get the problem. 8) Done some google research online and then i went to... firefox menu - tools - settings - general - Performance - this was selected so i unselected it = Use recommended performance settings i unselected this option = Use hardware acceleration when available 9) I went to the problem website and i no longer got the problem/bug so now i have a temporary workaround/solution.

Please investigate and fix this at your end if you can or find out what is going on. Think about turning off hardware acceleration by default in firefox as it is obviously bug prone. This problem only started in the last couple/few days. Did the website in question change something in the last days? before that i accessed it with no problems. Did firefox update recently? I had not changed my intel driver until i got this bug. I have other event viewer errors here is an example of one that may or may not be relevant that has appeared a lot lately (it states atal error)...

- System

 - Provider 
  [ Name]  Schannel 
  [ Guid]  {1F678132-5938-4686-9FDC-C8FF68F15C85} 

  EventID 36887 

  Version 0 

  Level 2 

  Task 0 

  Opcode 0 

  Keywords 0x8000000000000000 

 - TimeCreated 
  [ SystemTime]  2022-07-26T19:25:32.755463700Z 

  EventRecordID 1117465 

  Correlation 

 - Execution 
  [ ProcessID]  800 
  [ ThreadID]  6412 

  Channel System 

  Computer edited out

 - Security 
  [ UserID]  S-1-5-18 

- EventData

 AlertDesc 70

thedillinger 於 2 週前 詢問

Krammig 最近回覆 於 1 天前

Wonky address bar

For the last month the amount of letters/numbers/symbols in my address bar has slowly become less. It only happens when I have more than 1 tab &/or window open. It is… (閱讀更多)

For the last month the amount of letters/numbers/symbols in my address bar has slowly become less. It only happens when I have more than 1 tab &/or window open. It is now at the point where I'll have no more than a dozen characters in the address bar down to absolutely nothing being displayed there. I had HP do a wipe of my HDD & reinstall of the entire MS OS a month ago. I noticed the issue a few days after that but it was also after the first of 2 FF updates. Sometimes it has bugs but usually the next update fixes it completely; but not this time. I'm not sure if it Is a FF issue. I have checked all thru here and even scrubbed thru MS Win10 support pages and found nothing anywhere similar. Attached is a current screenshot. As you can see, there are only 4 characters in this header while 2 others have None and one has 11 +, 4 numbers and 6 random letters. This has me totally baffled.

Sonny65 於 1 天前 詢問

cor-el 最近回覆 於 1 天前

Firefox is Constantly stating "Firefox is being updated by another instance."

Firefox is slow and sluggish. This normally happened to me when an update was applied and i need to restart the browser. But now its always stating "Firefox is being upd… (閱讀更多)

Firefox is slow and sluggish. This normally happened to me when an update was applied and i need to restart the browser. But now its always stating "Firefox is being updated by another instance'. I have closed all browser windows. i have rebooted my machine. I have refreshed firefox. i have uninstalled and reinstalled firefox. nothing seems to help. i am running the latest version of firefox. 103.0.1 (64-bit).

jnpatel340+firefox 於 1 天前 詢問

Magnified headers when printing

After the recent Firefox update, my headers are magnified when I print. How can I reduce the setting so I don't have to download to Adobe before printing or switching to … (閱讀更多)

After the recent Firefox update, my headers are magnified when I print. How can I reduce the setting so I don't have to download to Adobe before printing or switching to another browser altogether? Somewhat computer savvy, so I can go to about:config...just don't know what settings to look for and adjust. Thank you!

rachel.kocher 於 1 天前 詢問

cor-el 最近回覆 於 1 天前

No Internet Connection comes & goes

The past couple weeks while I'm trying to use Firefox on windows 10 desktop, it will out of the blue come up with No Internet Connection. Sometimes it happens within 5 mi… (閱讀更多)

The past couple weeks while I'm trying to use Firefox on windows 10 desktop, it will out of the blue come up with No Internet Connection. Sometimes it happens within 5 min. or up to 30 min. On the rare occasion I am able to view my new emails & links w/o a problem. The automatic update was done a few days ago but didn't really seem to make that much difference. The lights on modem continue green & router is orange for normal. So I know it is not my service provider. Besides I can use internet on Edge w/o a problem. However I have used Firefox for years & really like it. I'm not much of a techie person, so simple explanation/fix on my issue would be much appreciated. Thanks in advance for your help.

1985domehome 於 1 天前 詢問

Dropa 最近回覆 於 1 天前

Files downloaded from Gmail not retaining full file name

Why is Firefox limiting my file name to 3-5 characters instead of the full name as the original document? My Gmail Workspace account is a business account so I need to re… (閱讀更多)

Why is Firefox limiting my file name to 3-5 characters instead of the full name as the original document? My Gmail Workspace account is a business account so I need to retain proper naming conventions and original names for files, but Firefox seems to be shortening the file names, and I'm having to completely rename. I can't find any information on how to override this if it's a setting or if anyone else is having the same problem.

I am running Firefox 103.0.1 on macOS Monterey 12.4.

Thanks in advance.

cmjross1 於 1 天前 詢問

Invalid view state on a visual studio website

Getting an invalid view state on my own website written in asp.net visual studio old version 2013, started today never got this problem before. Problem not occurring on … (閱讀更多)

Getting an invalid view state on my own website written in asp.net visual studio old version 2013, started today never got this problem before. Problem not occurring on other browsers.

pat47 於 1 天前 詢問

  • 已解決

Firefox hangs on google search V 100.0

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-… (閱讀更多)

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

dan.baldewicz 於 3 個月前 詢問

cor-el 於 3 個月前 解答

FireFox crashing on startup

ID report: bp-bb265373-80df-4264-a1ad-ddc980220808 AvailablePageFile: 7416332288 AvailablePhysicalMemory: 3308408832 AvailableVirtualMemory: 138531615559680 BackgroundTas… (閱讀更多)

ID report: bp-bb265373-80df-4264-a1ad-ddc980220808

AvailablePageFile: 7416332288 AvailablePhysicalMemory: 3308408832 AvailableVirtualMemory: 138531615559680 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20220729222726 CPUMicrocodeVersion: 0x25 CrashTime: 1659952533 HeadlessMode: 0 InstallTime: 1659797756 ModuleSignatureInfo: {"CRYPTO-PRO":["cpadvai.dll","detoured.dll","cpcrypt.dll"],"Microsoft Corporation":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["cryptsp.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","wshbth.dll","dbgcore.dll","wsock32.dll","webauthn.dll","npmproxy.dll","dbghelp.dll","DWrite.dll","iertutil.dll","TextInputFramework.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","version.dll","netprofm.dll","WinTypes.dll","CoreUIComponents.dll","nlaapi.dll","propsys.dll","CoreMessaging.dll","WINMMBASE.dll","winmm.dll","uxtheme.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","cryptbase.dll","devobj.dll","umpdc.dll","kernel.appcore.dll","msasn1.dll","profapi.dll","powrprof.dll","windows.storage.dll","bcrypt.dll","bcryptPrimitives.dll","ucrtbase.dll","KERNELBASE.dll","gdi32full.dll","crypt32.dll","wintrust.dll","msvcp_win.dll","win32u.dll","cfgmgr32.dll","SHCore.dll","ws2_32.dll","ole32.dll","shlwapi.dll","shell32.dll","combase.dll","advapi32.dll","nsi.dll","msvcrt.dll","kernel32.dll","sechost.dll","clbcatq.dll","imm32.dll","gdi32.dll","msctf.dll","user32.dll","psapi.dll","oleaut32.dll","rpcrt4.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: Failed to get async shutdown service: NS_ERROR_FILE_NOT_FOUND ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1703 StartupCrash: 1 StartupTime: 1659952533 SubmittedFrom: Client SystemMemoryUsePercentage: 61 Throttleable: 1 TotalPageFile: 17112100864 TotalPhysicalMemory: 8522166272 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 1.83395 Vendor: Mozilla Version: 103.0.1

Please, help to understand problem

meleshkin.n 於 1 天前 詢問

Firefox uses too much memory because the Windows Task manager shows me that I'm using 28 tabs even though I am only using 15

This problem is causing my whole PC to stutter and LAG whenever I want to play games here is a screenshots of the task manager I tried to close it one by one by "end task… (閱讀更多)

This problem is causing my whole PC to stutter and LAG whenever I want to play games

here is a screenshots of the task manager

I tried to close it one by one by "end task" option but still, every time I open Firefox again these tabs or whatever they are are back and using memory more than any browser

s.l.o.o.o.m_92 於 2 週前 詢問

s.l.o.o.o.m_92 最近回覆 於 1 天前

choppy video and high cpu usage

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, fr… (閱讀更多)

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, freezes for several seconds while audio continues as normal. this is essentially unusable. Task manager shows firefox running at 70% or more I have tried all the power management settings and that makes no difference. The Nvidia Gforce940 appears not to be used at all. All my drivers are up to date I have tried firefox troubleshoot mode, which makes no difference full screen mode or not makes no difference (its a 4k screen so I wondered if it was doing some kind of upscaling) makes no difference whether I run on external monitor or internal. Also makes no difference whether the laptop is connected to my thunderbolt dock or not. I can run the same content side by side in Chrome. Chrome displays the video smoothly with no glitches at all and consumes around 16% CPU (still no Nvidia GPU utilisation)

This problem does not happen on my other PC, a 5 year old Intel NUC, with i5 cpu, also running win 10 connected to my TV.

If i can't fix this I will have to very reluctantly revert to Chrome for video streaming I havent worked uot how to obtain the troubleshooting info to share but happy to do this if necessary

many thanks John

jcpw 於 2 天前 詢問

Frozen

So. Today while i was attempting to uninstall some PUPs specificly mcafee if you count it as one. So i went to uninstall and reinstall firefox so i could remove mcafee we… (閱讀更多)

So. Today while i was attempting to uninstall some PUPs specificly mcafee if you count it as one. So i went to uninstall and reinstall firefox so i could remove mcafee web protector from my firefox addons but when doing so. I now cannot click on reload. Go back. Go forward. Nor can i use the search bar as when i do so. It fails to load. I've tried fixing it with other methods having a closely the same problem but they have failed and now i am stuck unable to interract with firefox.

lokithekid8908 於 2 天前 詢問

jscher2000 - Support Volunteer 最近回覆 於 2 天前

Firefox using all my RAM & CPU

Why, with not very many active open windows, and just after opening, is FF using 175% of my CPU, not counting all the separate listings in my Activity Monitor. Plus it's … (閱讀更多)

Why, with not very many active open windows, and just after opening, is FF using 175% of my CPU, not counting all the separate listings in my Activity Monitor. Plus it's using nearly all 16 GBs of my RAM. With every new update, I pray it will mean the browser will just work, and not use up all my computer's resources, but it just never does. Pretty soon, more & more of us will just give up on this browser, which used to work better, years ago, and has only gone downhill since.

StevenCee 於 5 個月前 詢問

StevenCee 最近回覆 於 2 天前