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can't disable AI link previews

I have the AI link previews disabled in my Firefox settings, and they still pop up sometimes. When they do start popping up, they make the browser almost unusable. Please… (閱讀更多)

I have the AI link previews disabled in my Firefox settings, and they still pop up sometimes. When they do start popping up, they make the browser almost unusable. Please Firefox just get rid of this garbage or at least make it turn off when it's supposed to be off.

bucketbucket222 於 6 個月前 詢問

Agent virtuel 最近回覆於 6 個月前

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Can't sign into Hotmail.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answer… (閱讀更多)

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

John O'Kane 於 6 個月前 詢問

John O'Kane 於 6 個月前 解答

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I can't connect two-factor authentication

Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving back… (閱讀更多)

Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving backups, two-factor authentication disappears immediately after refreshing the page. Mozilla stores all my passwords and data - therefore, two-factor authentication is very important for my account.

olegnikiforov0 於 6 個月前 詢問

Kiki 最近回覆於 6 個月前

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WebRTC turning inactive

I have a Snowflake add-on, which requires WebRTC for connections. But WebRTC is not permanently active in my Firefox browser. See image. I activate WebRTC by toggling the… (閱讀更多)

I have a Snowflake add-on, which requires WebRTC for connections. But WebRTC is not permanently active in my Firefox browser. See image. I activate WebRTC by toggling the config variable media.peerconnection.enabled into 'true' and the add-on works. For some time, only! After a couple of days it is back to 'WebRTC not detected'. What is wrong?

erik18 於 6 個月前 詢問

Syco Path 最近回覆於 6 個月前

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Second charachter on address bar stops autocomplete

Hi all, I'm using Firefox 140.0.4 (64-bit) on Debian Trixie and I'm getting a weird behavior with the auto-complete functionality of the address bar. If I type the first… (閱讀更多)

Hi all, I'm using Firefox 140.0.4 (64-bit) on Debian Trixie and I'm getting a weird behavior with the auto-complete functionality of the address bar.

If I type the first character the address gets auto filled (see 20250711_First-character-auto-fill-working.png attachment), then if I type the second character the auto filled result disappears (see 20250711_Second-character-auto-fill-NOT-working.png).

I've tried any search option combination, but results doesn't change. At the moment I'm using for the address bar just "Browsing history" (see 20250711_Address-bar-settings.png).

The correct behavior would be, as in the past, that new characters confirming the address would leave things as they are. Do you have any suggestion on how to restore the original behavior?

Many thanks,

Raoul

rasca 於 7 個月前 詢問

rasca 最近回覆於 6 個月前

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Re-adding Gmail to my bookmarks tool bar.

I had to reset Firefox because of a hack to my FB account. I've recreated all of the icons I use but Gmail won't add since Google doesn't think my desktop is one of my d… (閱讀更多)

I had to reset Firefox because of a hack to my FB account. I've recreated all of the icons I use but Gmail won't add since Google doesn't think my desktop is one of my devices. I can receive Gmail if I use Chrome. I've tried reaching Google by leaving messages @ the Freemont office in Seattle but thought maybe Mozilla had an answer. Thanks for listening.

judy.oleary 於 6 個月前 詢問

judy.oleary 最近回覆於 6 個月前

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Gah tab crashed - crash report attached.

I have been getting this error for about a week - absolutelyu no changes have been made to my usual use of the PC and browser. There may have been Firefox/Windows updates… (閱讀更多)

I have been getting this error for about a week - absolutelyu no changes have been made to my usual use of the PC and browser. There may have been Firefox/Windows updates installed. I'm not doing anything different to the usual work I do.

I have tried using a new Firefox profile with no cached info carried over, this doesn't solve the problem. I have no extensions or add ons. I do run Avast, but haven't had this problem before.

Crash report: https://crash-stats.mozilla.org/report/index/1fe71926-ad8e-4592-b103-9874f0250722#tab-annotations

NB: I do not usually get the opportunity to submit a crash report when these crashes happen.

M R 於 6 個月前 詢問

Paul 最近回覆於 6 個月前

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Does not open previous windows and tabs

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a… (閱讀更多)

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a single tab opens. The settings are set to "Open previous windows and tabs" (Image 1)


I go to "Firefox View" ---"Open tabs". (image 2) I see 2-5 windows there.In this case, there are 3 windows.WINDOW 1 is my main window with the tabs that should have been saved and opened when firefox was launched again. I close all tabs from unnecessary windows with a cross.Only window 1 remains. But when restarting, an empty or different window opens again.And again, there are a lot of unnecessary and incomprehensible windows on the list. Previously, a window with restored tabs from the previous session always opened. Question: 1)How can I restore the normal recovery of the previous session when restarting? 2) Tell me.I can somehow switch between windows (Firefox View" ---"Open tabs)(Image 1) Thank you.

omax72 於 6 個月前 詢問

jscher2000 - Support Volunteer 於 6 個月前 解答

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password manager

I had to reconstruct my passwords. Today while creating a new password and sign in for Clev. Clinic, each time i created a new password, I went to the password manger "… (閱讀更多)

I had to reconstruct my passwords. Today while creating a new password and sign in for Clev. Clinic, each time i created a new password, I went to the password manger "show password" for that site, it was gobbly gook? Then it occurred to me this might be "encryption". Is the password manager now encrypting PW's? OR could it be the Clev. Clinic site doing this? Do you know

Joe 於 6 個月前 詢問

jeff-g 最近回覆於 6 個月前

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Can't remove Old Firefox Data Folder from my desktop

I made the mistake to following Mozilla's advice on why my tabs stopped coming back after I closed out, despite the fact that I had that selected in my settings. Now I'm… (閱讀更多)

I made the mistake to following Mozilla's advice on why my tabs stopped coming back after I closed out, despite the fact that I had that selected in my settings. Now I'm stuck with an "Old Firefox Data" folder on my desktop and I can't remove it because I need administrator privileges -- but it's my personal PC. WTF

tom.hudak 於 6 個月前 詢問

tom.hudak 最近回覆於 6 個月前

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gmail not loading on Firefox

My gmail account will no longer work. For awhile, I would get message saying, "trying to reconnect" and how many seconds it will take-and then all stops I have BestBuy G… (閱讀更多)

My gmail account will no longer work. For awhile, I would get message saying, "trying to reconnect" and how many seconds it will take-and then all stops

I have BestBuy Geek squad-and they couldn't figure it out either-but made me feel like, why would you use firefox , when there are so many other browsers that don't have this issue? Did you try chrome, microsoft edge, and the list goes on. I have read others that sound like they have similar issues-and did see about trying to get sandbox? But I couldn't seem to follow those instructions to even download. Very frustrated, should I just stop using Firefox for my mail and pick another browser for my mail???

elisa dalrymple 於 6 個月前 詢問

Denys 最近回覆於 6 個月前

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Popup Blocker

I am in my TRS account and I keep getting this, "Your popup blocker is enabled and may be preventing this document from opening," as I try to access information on my acc… (閱讀更多)

I am in my TRS account and I keep getting this, "Your popup blocker is enabled and may be preventing this document from opening," as I try to access information on my account. What should I do?

Karen Glenn

ktglenn 於 6 個月前 詢問

jonzn4SUSE 最近回覆於 6 個月前

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Sound output problem

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use exter… (閱讀更多)

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

Corvus Corax 於 6 個月前 詢問

Corvus Corax 於 6 個月前 解答