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Search engine

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, … (閱讀更多)

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, but moz opens to google. oops and help Thank you, Elsie [edited email]

mekersten 於 2 個月前 詢問

jscher2000 - Support Volunteer 於 2 個月前 解答

Lost all history, bookmarks and open sites when Firefox updated

My husband and I both use Firefox as our default browser. His macbook air did an auto update of his firefox and now he has no bookmarks, no search history and none of his… (閱讀更多)

My husband and I both use Firefox as our default browser. His macbook air did an auto update of his firefox and now he has no bookmarks, no search history and none of his many open windows are there. He has to file his timesheets tonight so we can get paid in a month's time. What help can you offer? His email if [edited] @telus.net and he can be reached at [edited phone# and email from public support forum] We are in the Pacific Time Zone.

lgraves 於 2 個月前 詢問

does not sync

I have the following problem and situation: I reinstalled Windows and did not write down the password for the Firefox account, and after logging in I restored the passwor… (閱讀更多)

I have the following problem and situation: I reinstalled Windows and did not write down the password for the Firefox account, and after logging in I restored the password, but it feels like my account has been re-registered, all saved tabs and passwords do not appear, but at the same time there is only one email that was used for synchronization and logging into the Firefox account. this email you can also contact through it: [email address]

toxi4ennnnnnn 於 3 個月前 詢問

Paul 最近回覆於 3 個月前

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Accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash

Hello, I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I th… (閱讀更多)

Hello,

I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I think was addressed by The Independent.

Is it possible to reverse the dislike? The story does not seem to appear again, at least from what I have seen. Although the dislike was accidental, I felt that having the story disliked would indicate I would not be interested in thought-provoking stories about those who have died, even though these stories should be important to show.

Jian Oli 於 3 個月前 詢問

Paul 於 3 個月前 解答

latest update

I am definitely not interested in bells and whistles. Just want basic program. The new update ate my current settings and book marks. Did not create a backfile with my… (閱讀更多)

I am definitely not interested in bells and whistles. Just want basic program. The new update ate my current settings and book marks. Did not create a backfile with my profile. Your help process sucks big time. Do you even do beta testing before you send them out?

bigz2 於 5 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 4 個月前

Multi-account

Добрый день! Я создавал аккаунты через расширение мульти-аккаунт в браузере и сейчас все аккаунты удалились с браузера. Есть какая-то возможность вернуть аккаунты? Их был… (閱讀更多)

Добрый день! Я создавал аккаунты через расширение мульти-аккаунт в браузере и сейчас все аккаунты удалились с браузера. Есть какая-то возможность вернуть аккаунты? Их было очень много и они очень важны

yulya_lebedeva_1997 於 5 個月前 詢問

yulya_lebedeva_1997 最近回覆於 5 個月前

sync not working

I reinstalled windows, installed firefox and signed in but my bookmarks (toolbar) have not sync'd, I have bookmarks toolbar set to always show, and my android phone has f… (閱讀更多)

I reinstalled windows, installed firefox and signed in but my bookmarks (toolbar) have not sync'd, I have bookmarks toolbar set to always show, and my android phone has firefox installed and the bookmarks are there, they just will not sync to my pc, whats up?

jasebooth1969 於 5 個月前 詢問

Paul 最近回覆於 5 個月前

Months of bookmarks lost

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it wa… (閱讀更多)

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it was all music it really saddens me because atm it's lost forever, i hope somebody can help me (i don't know since when it disappered i literally just noticed it right now ...)

georgiy-tarasov 於 5 個月前 詢問

georgiy-tarasov 最近回覆於 5 個月前

my bookmarks are dissapering on my startup page

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with … (閱讀更多)

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with regards

Heinz Eckhard Dombrowski 於 5 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 5 個月前

  • 已解決

Firefox deleted all my addons and passwords

I rebooted and launched FF, I was asked if I wanted to Refresh. Naturally I declined because I'm not an idiot. Now all my addons and passwords are gone. I would love t… (閱讀更多)

I rebooted and launched FF, I was asked if I wanted to Refresh. Naturally I declined because I'm not an idiot. Now all my addons and passwords are gone. I would love to have them back since I never asked for them to be deleted. I don't have an "Old Firefox Data" or whatever folder on my desktop, would have been cool for them to leave that there when they clobbered years of data and customization because Firefox thinks they should have more control over my PC than I do, but they didn't. Is there any way to get these back?

Steam Cheap 於 5 個月前 詢問

Steam Cheap 於 5 個月前 解答

  • 已解決

Installation process - what happens

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete acc… (閱讀更多)

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete accounts and passwords which are listed when I select "passwords" I did not ask firefox to do this. why has it done this. what else may it have done that I don't know about

childerley7 於 5 個月前 詢問

childerley7 於 5 個月前 解答

Missing Bookmarks

Hi I have lost all my browsing history and nothing I browse is saved. Also all my bookmarks have disappeared and I can't save anything even clicking on the star doesn't … (閱讀更多)

Hi I have lost all my browsing history and nothing I browse is saved. Also all my bookmarks have disappeared and I can't save anything even clicking on the star doesn't do anything I have quite a bit of stuff bookmarked, can you help? The browsing history and my bookmarks seemed to disappear at the same time.

c.l.walsh 於 5 個月前 詢問

jeff-g 最近回覆於 5 個月前

firefox update deleted plugins

I updated Firefox and all my plugins except for Grammarly were deleted, I saw another post talking about going into profile folder but I couldn't find anything about that… (閱讀更多)

I updated Firefox and all my plugins except for Grammarly were deleted, I saw another post talking about going into profile folder but I couldn't find anything about that

abdul.arif0705 於 5 個月前 詢問

abdul.arif0705 最近回覆於 5 個月前

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Firefox deleted user data after the update

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I… (閱讀更多)

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I "extract" my old data from it.

Damir Zasimenko 於 6 個月前 詢問

jscher2000 - Support Volunteer 於 6 個月前 解答

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Download YouTube Videos

I would like to be able to download YouTube videos. Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini? I tried Video DownloadHelpe… (閱讀更多)

I would like to be able to download YouTube videos.

Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini?

I tried Video DownloadHelper and YouTube Video Downloader and didn't see any action.

Do I need to setup settings a certain way to make it work?

What are the steps to make it work?

Thank you for your assistance.

blejt3im1 於 11 個月前 詢問

berlin 最近回覆於 6 個月前