Firefox 技術支援討論區

Hello,

I believe this issue started ever since I upgraded my PC to Windows 11, and has persisted through a full reinstall. I continually get intermittent SSL errors of all types when visiting any websites. Simply refreshing the page temporarily resolves the issue, but I'd estimate 20% of the time when I try to load a webpage I get the error. This does not happen on any other browser, or Firefox on any other device on my network. Interestingly I believe this even happened on the same machine inside a Linux VM in VMware, but I'm not 100% I am remembering that right. So far, I have tried various fixes including resetting certificate authorities and changing Firefox to use the Windows certificate store in about:config, but nothing has worked so far. I'm all ears for any ideas.

Thanks!

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, several times, and usually fix it by going to Tools > Settings, under General > Applications, select "mailto" under Content Type, then select Gmail from the drop-down menu.

This time, however, Gmail is not presented as an option, in this pop-up. Clicking "Choose..." just opens up a Windows Explorer file-picker window.

I tried to fix this in Tools > Settings, under General > Applications. There, "mailto" just shows "Use other..." and if I click that, the "Select Helper Application" pop-up window is basically blank, with a message at the bottom saying "No applications were found for this file type."

I refreshed Firefox but it did not solve the problem.

I have tried to attached images but they will not upload.

I am running v100.0.1 (64-bit) on Windows 11

Posting on behalf of a user who hit the VPN inbound queue with a question better suited for this forum:

The tab bar, toolbar, and address bar placement in my Firefox Desktop browser has recently changed. I have been trying to revert these recent changes as they interrupt my current workflows.

I DO know which prior profile save contains the desired info however, it contains many files and I DO NOT KNOW which files I need for the bars to be restored. If you could provide me the name(s) of the file(s) that holds the bars data, I am probably saved, hopefully saved.

Each time Firefox is refreshed, I must re-install extensions. How can I save the extensions so they do not need to be downloaded and re-installed ever time Firefox refreshes?

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

what is the fix for this ; I have closed it with task manager. I have deleted it and reinstalled it. same error message. what shall I do next?

In the past week or so, Firefox has unexpectedly "frozen" and does not respond. I have not loaded any new programs during this period. The only way I can get Firefox to run is to end all the Firefox processes in Task Manager and restart it. I also noticed that there are usually 9 firefox processes running in Task Manager.

Is this a Firefox problem or a computer problem?

In Firefox, but not in Edge or Chrome, the shaded boxes enclosing text or delineating the page (on any web page, or in a PDF viewed in the browser) are missing.

In Gmail, for example, all the navigation elements above the list of emails are invisible, e.g. the little box and caption for selecting all the emails on the page, or for refreshing the page; and further, if all the emails are selected, the boxes for: Archive, Report Spam, Delete, Mark As Read, Snooze, Add To Tasks, Move to Inbox, More ... are invisible.

At WashingtonPost.com, for example, the banner ads that automatically display at the top of the home page, and at intervals throughout the page, and the shading around headlines on other pages, do not appear.

Hello, recently i installed Kubuntu 20.04 (KDE Plasma 5.18.8). I have this problem where firefox (version 100) is not rendering the window and i think it's the profile folder.

First i was thinking on the graphics. i have installed 'nvidia-driver-510'. I tried this Solution with no luck.

I have:

• Intel HD Graphics 620
• Nvidia MX130

I tried :

• Renaming the folder '.mozilla' to '.mozilla_bak' works perfectly but i have to do this every startup, and firefox creates a new profile where i have to logon in every platform i use.
• Downloading 'firefox-100.0.1.tar.bz2', it's the same, works fine with a new profile.

This lead me to the profile folder, running './firefox --profile ~/.mozilla/firefox/<profile_folder>' it's the same, not rendering the entire window. I dont know why my profile is causing this problem, i only use three addons: AdBlock, BetterTTV and FoxyProxy, i have the same problem even if i dont have these installed.

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks!

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This change has made it impossible for me to continue using Firefox, unless I want to go back to Win7.

I simply need Bookmarks to work the way they did before!

Thank you for your time.

I have two identical computers running Firefox on Windows 7. No serious issues for 3 years or longer.

Just recently, version 100 showed "Unknown Source" instead of the normal UAC authorization window which lists mozilla.org as the source.

The 100.0.1 update showed the same warning.

This only occurred on one of the computers. The other one does not show the warning.

Firefox worked fine after doing the downloads anyway, but the "Unknown Source" is not right and makes the user think security is being compromised.

I experience the exact same issue as [https://support.mozilla.org/en-US/que.../1311714] since I've updated to Firefox 100 on macOS.

E.g. I get a page not fully loaded.

myheritage.fr works fine in private browsing and on iOS.

I tried to reload the page bypassing the cache and force a fresh retrieval: Mac=Command+Shift+R

It works "fine" for the current page. However, when I go to another page of the website then the new page gets broken.

I also tried to :

• Clear cache and local storage
• Deactivate plugins and themes
• Change the Network.dns.disablePrefetch value
• Change the dom.storage.next_gen value
• Use the safe mode
• Use the recovery option

None of the above work. Not to mention that the website works well in private browsing and on safari.

Thank you in advance for your help.

I am a long-time user and fan of Firefox (which will remain my browser of choice). For that reason it seems, I keep getting prompted to pin Firefox to the Taskbar.

I don't want to do that, as I keep my taskbar small and uncluttered (nothing is pinned there). Hence I'd like to turn off being asked. However, when I get the above message I have only 2 options: Yes or Not Now. And it seems 'Not now' means "not now, but of course feel free to keep asking".

Is there any way I can turn of this pop up permanently?

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the same problem. The print overlay starts up (say Print in top right corner), spinning wheel above Preparing Preview in the center of the overlay... Never ends. I have to Esc to get out of it. Happens on any page. Print dialogue works fine on same pages with Chrome and Edge.

2FA works on phone once? second time I opened firefox it did not request a 6 digit code? , 2FA does not work not on my computer. master password works. how to fix ? Thanks