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PDF Legal Size Printing Problem

The most recent update to Firefox, on each of our four Windows 10 systems, has a new glitch when printing PDF files. The particular files we're trying to print are in LEG… (閱讀更多)

The most recent update to Firefox, on each of our four Windows 10 systems, has a new glitch when printing PDF files. The particular files we're trying to print are in LEGAL SIZE format, and Firefox is compressing the text into a size that only uses half the page. This is true whether or not we select LEGAL SIZE in the printing interface, and regardless of the "Scale" setting. We had to switch over to printing these files with Adobe Acrobat, which worked fine.

Anan 於 4 個月前 詢問

jonzn4SUSE 最近回覆於 4 個月前

Firefox add ons not working

I guess there was an update to Firefox today because everything about my browser was a mess! >:( I have always had the Honey and Pinterest pin it buttons on my toolb… (閱讀更多)

I guess there was an update to Firefox today because everything about my browser was a mess! >:( I have always had the Honey and Pinterest pin it buttons on my toolbar, and they have worked just fine. Now that this nightmare "update" happened, they don't show anymore, even though they are enabled in my settings and all permissions are checked. I am NOT very techy, so please don't reply with a long technical response that requires me to spend an hour trying to fix it. The buttons showed before, so why not now?! Please help! I've cleared cache and cookies, cleared history, everything I can think of and nothing is working. :'( TIA

kurlikew954 於 2 個月前 詢問

jonzn4SUSE 最近回覆於 2 個月前

restore Firefox bookmarks

Hello, today I have installed new OS and new Firefox. Because I was syncing everything I thought after login everything will be same as before. Before reinstaling O… (閱讀更多)

Hello,

today I have installed new OS and new Firefox.

Because I was syncing everything I thought after login everything will be same as before.

Before reinstaling OS I didnt export anything from Firefox. Now I have no bookmarks, no history, add-ons.

I do keep Lockwise on my iPhone and it connected somehow with my desktop browser so I have passwords in my browser now (thank god for that - otherwise I have no clue how they got there).

Is there a way I can restore Firefox (bookmarks and add-ons) to how it was yesterday?

I dont have firefox install elsewhere, just on my desktop.

Thanks a lot for help

michal.zet1234 於 2 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 個月前

  • 已解決

Extensions cannot be installed anymore

Hello, I have an issue with installing other extensions. Every time I have been trying lately it keeps prompting me to check my internet connection. I have checked it, it… (閱讀更多)

Hello, I have an issue with installing other extensions. Every time I have been trying lately it keeps prompting me to check my internet connection. I have checked it, it is fine, going strong, supporting constant gaming with no lags or spikes, I have no VPN active when trying to install. Are extensions no longer supported by newest mozilla version or something? It is the only browser with this issue and I will switch the main browser if I cannot get extensions to make life easier.

angle9fdeath 於 3 個月前 詢問

TyDraniu 於 3 個月前 解答

  • 已解決

Thank you!

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important … (閱讀更多)

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important is the fantastic, new font rendering. Thank you so much. I used to make multiple adjustments to the font in about:config when I installed FF on Windows. Now, the fonts look fantastic out of the box. Great job, team!

Bill Fischer

Bill Fischer 於 1 個月前 詢問

Bill Fischer 於 1 個月前 解答

Reinstalling the latest version of Firefox

I tried to open Firefox and a message appeared: "Couldn't load XPCOM". I uninstalled the program with Revo Uninstaller Pro and downloaded the latest version. I selected R… (閱讀更多)

I tried to open Firefox and a message appeared: "Couldn't load XPCOM". I uninstalled the program with Revo Uninstaller Pro and downloaded the latest version. I selected Run as Administrator but there is a message that says "Windows cannot have access to the selected device, path or file. Maybe you don't have access rights". However, I do have access rights. I have checked it multiple times. How can I install Firefox and see it work properly? Thanks

Κατέβασα το Firefox Installer.exe και προσπαθώ να κάνω εγκατάσταση με το Run as Administrator διότι για κάποιον λόγο δεν με αφήνει διαφορετικά, αν και έχω δικαιώματα διαχειριστή. Μου βγάζει όμως ένα παράθυρο το 7-Zip και μου λέει "Δεν επιτρέπεται η πρόσβαση".

ΑΓΑΘΗ ΚΑΠΕΤΑΝΕΑ 於 1 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 個月前

Since when does Firefox set DisableAppUpdate automatically?

Good morning, We are seeing that the key "DisableAppUpdate" being set to TRUE in about:policies. Not sure why this setting is being set. The result of the setting is "U… (閱讀更多)

Good morning,

We are seeing that the key "DisableAppUpdate" being set to TRUE in about:policies. Not sure why this setting is being set. The result of the setting is "Updates disabled by your organization". So we cannot manually update firefox and are not sure why the setting is being set.

We used Procmon to capture logs:

Line 5169544: "2:29:45.2062951 AM","firefox.exe","1720","RegEnumValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox","SUCCESS","Index: 0, Name: DisableAppUpdate, Type: REG_DWORD, Length: 4, Data: 1" Line 5169546: "2:29:45.2063211 AM","firefox.exe","1720","RegEnumValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox","SUCCESS","Index: 0, Name: DisableAppUpdate, Type: REG_DWORD, Length: 4, Data: 1" Line 5169547: "2:29:45.2063338 AM","firefox.exe","1720","RegQueryValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox\DisableAppUpdate","SUCCESS","Type: REG_DWORD, Length: 4, Data: 1" Line 5169548: "2:29:45.2063563 AM","firefox.exe","1720","RegQueryValue","HKLM\SOFTWARE\Policies\Mozilla\Firefox\DisableAppUpdate","SUCCESS","Type: REG_DWORD, Length: 4, Data: 1"


Is there anything in Firefox that can trigger the setting of this key?

mrvrach 於 3 個月前 詢問

NoahSUMO 最近回覆於 3 個月前

  • 已解決

Portable version of Firefox

Hi, I used Firefox browser at work since it had the best add-in for tab groups (Simple Tab Groups). Unfortunately browser is not supported any more. Is there a portable v… (閱讀更多)

Hi, I used Firefox browser at work since it had the best add-in for tab groups (Simple Tab Groups). Unfortunately browser is not supported any more. Is there a portable version that can be run without installing, from Mozilla.

I read a post that indicated it was available from PortableApps, but am not conversant enough to know that it's 100% safe. Believe that it was able to be updated as well.

moz_spt 於 3 個月前 詢問

James 於 3 個月前 解答

  • 已解決

Extensions Require Disable/Re-Enabling on every restart

I am currently running Firefox on desktop (128.4.0esr) version. The last few addons that I have installed are not working properly. Or rather, they work just fine, but w… (閱讀更多)

I am currently running Firefox on desktop (128.4.0esr) version.

The last few addons that I have installed are not working properly. Or rather, they work just fine, but when I close Firefox and re-open it later, they seem to fail to actually enable. I must go to the about:addons page, disable the addon, and then re-enable it for it to actually work. If I do not do this, it will not be on my toolbar, and the Extensions sidebar button does not show the addon in the list. It's as if it isn't properly installed.

After reading this post: https://support.mozilla.org/en-US/que.../1420017 I thought maybe my extensions db got corrupted somehow, so I followed their instructions and deleted the extensions.databaseSchema config. And wouldn't you know it, it worked! Once I restarted Firefox, I saw some notifications in the main sidebar menu and was greeted with this: Notifications Once I clicked through them and enabled, everything seemed fine.

However after closing firefox again, the problem comes back. Those exact extensions that I manually approved upon restarting are the ones that are giving me troubles and not enabling properly. An interesting thing I noticed is that these all seem to be extensions that require additional permissions. I enabled the addon and gave them the permissions they requested, so I don't know why they are failing to enable properly on startup.

I want to permanently fix the problem

Delfofthebla 於 2 個月前 詢問

Delfofthebla 於 1 個月前 解答

Sync deleting extensions from old devices instead of installing to new ones

I had to reinstall Firefox on laptop B. Initially I copied the profile folder back, as I had a recent backup. However, when I sync'd, it deleted a bunch of extensions - w… (閱讀更多)

I had to reinstall Firefox on laptop B. Initially I copied the profile folder back, as I had a recent backup. However, when I sync'd, it deleted a bunch of extensions - which then sync'd and deleted them from laptop A too.

I got them back (manually) on A, deleted the new installation on B, then reinstalled and resync'd (without copying the profile folder). Same thing happened, except as I wasn't coming from the profile, I'd also lost a bunch of settings. So even worse.

My theory (based on the popup about syncing with a mobile device) is it is, for some reason, syncing with my Android phone config (which doesn't have all the same extensions, as they're not compatible) instead of my browser on A.

Has anyone else encountered this? Any solutions?

jamesdeluk 於 3 個月前 詢問

markwarner22 最近回覆於 3 個月前

Updates for windows 7 64-bit

Dear friends, I recently realized that Mozilla Firefox does not support Windows 7. At the same time you want people to prefer your browser. Why did you stop supporting W… (閱讀更多)

Dear friends, I recently realized that Mozilla Firefox does not support Windows 7. At the same time you want people to prefer your browser. Why did you stop supporting Windows 7. I think that window 7 is an OS used from thousands of users. I prefer to use this OS and Linux Mint. So, I do not understand your policy not to support this OS. Thank you in advance for your answer!

teogin 於 1 個月前 詢問

teogin 最近回覆於 1 週前

  • 已解決

Error message when opening Firefox

After a windows update I get the following message when I try to open Firefox: The procedure entry point ?ToLogLevel@mozilla@@VA?AW4LogLevel@1@H@Z could not be locat… (閱讀更多)

After a windows update I get the following message when I try to open Firefox: The procedure entry point ?ToLogLevel@mozilla@@VA?AW4LogLevel@1@H@Z could not be located in the dynamic link library C:ProgramFiles\Mozilla Firefox\xul.dll Then I get Couldn't load XPCOM

I tried uninstalling firefox but it just hung. I restored it to before the windows update but still got the same message

SueJohnson 於 3 個月前 詢問

NoahSUMO 於 3 個月前 解答

New AI Side Bar

I have used Firefox for longer than I care to remember and have never had any problem with it but this morning I switched on my PC and a new AI side bar has appeard on th… (閱讀更多)

I have used Firefox for longer than I care to remember and have never had any problem with it but this morning I switched on my PC and a new AI side bar has appeard on the left and I don't want it. Can you please make it so we can remove it and looking around the internet, I know I'm not the only one with this opinion.

wellseyuk 於 1 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 個月前

  • 已解決

Can very old language package files in C:\ProgramData\O949 be removed without causing problems?

Hello all, During clean-up of my laptop I noticed 31 language package files in C:\ProgramData\O949. File names look like: langpack-en-US@firefox.mozilla.org, and they al… (閱讀更多)

Hello all,

During clean-up of my laptop I noticed 31 language package files in C:\ProgramData\O949. File names look like: langpack-en-US@firefox.mozilla.org, and they all originate from 23-Jan-2017 so I guess they're very old files which might be relevant anymore. As these 10,058 files occupy 56 MB I'd like to remove them from my laptop.

Does anybody know if such task is wise, not harming current running FF v131.0.3?

Thunderbird2015 於 3 個月前 詢問

Thunderbird2015 於 1 週前 解答

Can't update to newest version of Firefox: ESR although using macOs Catalina 10.15.7

Hi, First, I went to Firefox > About and it updated to: version 115, so then I downloaded Firefox extended support release [ESR] for mac from this site; while downloa… (閱讀更多)

Hi,

First, I went to Firefox > About and it updated to: version 115, so then I downloaded Firefox extended support release [ESR] for mac from this site; while downloading; closed Firefox browser; and once finished downloading, I dragged to the 'applications folder.' Once there I clicked, "open" and it's still showing latest version: 115.

In Settings > Add-ons > Manage extensions, I have the following:

Adblock + Brave is disabled

DuckDuckGo is enabled

  • I do not have Firefox showing at all.

Please advise what to do next.

Thanks

Leonie Walker 於 2 個月前 詢問

Leonie Walker 最近回覆於 2 個月前

Error Platform version

I have got a message: "Error: Platform version '130.0.1' is not compatible with minVersion >=130 maxVersion< =130.0" I can´t get any connection. What am I going to… (閱讀更多)

I have got a message: "Error: Platform version '130.0.1' is not compatible with minVersion >=130 maxVersion< =130.0" I can´t get any connection. What am I going to do and how can you help me?

Regards Mats Å.

Mats Åkerlund 於 3 個月前 詢問

TyDraniu 最近回覆於 3 個月前

Upgrade for an iMac v. 10.13.6

Is there software that will being me (more or less) up to date? I'm pretty much computer illiterate, so keeping it simple would be greatly appreciated. Buying a new iMac … (閱讀更多)

Is there software that will being me (more or less) up to date? I'm pretty much computer illiterate, so keeping it simple would be greatly appreciated. Buying a new iMac and transferring files is a last resort...

hap3 於 3 個月前 詢問

James 最近回覆於 3 個月前

  • 已解決

Update Firefox 78.15 to Version 128

Hello, could you please let me know if updating Firefox as suggested (version 128) will be compatible with my iMac OS X Version 10.9.5. Thank you very much. Kind regards … (閱讀更多)

Hello, could you please let me know if updating Firefox as suggested (version 128) will be compatible with my iMac OS X Version 10.9.5. Thank you very much. Kind regards AS.

annschmitz1 於 3 個月前 詢問

TyDraniu 於 3 個月前 解答