顯示下列標籤的問題:

How do I finish my setup?

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my m… (閱讀更多)

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

Open 1 2 153

missing bookmark and some pasword

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password.… (閱讀更多)

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password. I reset it and used the new password, but the bookmarks that appeared were outdated, and not all information synced to my current account.Could you please advise on the steps (or a quick solution) to fix this?Many thanks for your support in advance.Kind regards, Tareq Zeyad

Open 1 1 9

Inconsistent sync of data in same account

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have … (閱讀更多)

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have logged in with same account on them, how's this happend?

已解決 封存 1 112

Import tabs from old laptop

How can I transfer open tabs from my old computer to my new one? Syncing is enabled, and the sync tabs checkbox is checked, but the tabs aren't syncing on the new device.… (閱讀更多)

How can I transfer open tabs from my old computer to my new one? Syncing is enabled, and the sync tabs checkbox is checked, but the tabs aren't syncing on the new device. I also couldn't find any separate function to load tabs.

Open 1 196

Lost laptop and trying to sync bookmarks/extensions from old browser

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm… (閱讀更多)

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm not seeing any of my old tabs, bookmarks, and extensions from my old browser syncing to my new browser. Is there anything I can do to retrieve this data without having access to my old laptop? Thank to anyone who can help!

已解決 封存 2 169

Can you help providing a sync from the last 30days.

Can you help providing a sync from the last 30days. Using a backup computer as my current computer is being repaired and bookmarks/passwords will no sync on this machine … (閱讀更多)

Can you help providing a sync from the last 30days. Using a backup computer as my current computer is being repaired and bookmarks/passwords will no sync on this machine

Open 86

Payment methods not synchronizing

I have multiple devices all using Firefox with the same account. On one of the devices I swapped the motherboard and since all payment methods in firefox disappeared. Syn… (閱讀更多)

I have multiple devices all using Firefox with the same account. On one of the devices I swapped the motherboard and since all payment methods in firefox disappeared. Syncing is active across all devices. On all other devices the payment methods are still available.

On the device with the new motherboard, I tried to disable payment methods sync and re-enable it but the payment methods list is still empty. How can I restore all the payment methods on this device? Why they are not syncing?

Thanks

封存 1 224

Bookmark Sync not working

I upgraded to Windows 11 yesterday. I have always been logged in to Firefox with my email, so I thought the bookmarks will come back once I log in on the new windows, but… (閱讀更多)

I upgraded to Windows 11 yesterday. I have always been logged in to Firefox with my email, so I thought the bookmarks will come back once I log in on the new windows, but that didn't happen. Some of these bookmarks are work related, so they're fairly important.

Although I'm using the same email, my profile picture is gone too—replaced with a default one. (Not AI generated sentence. I just like using Em dashes)

What could have happened and what can I do to get my bookmarks back? I appreciate any suggestion you can give me.

Thank you in advance.

封存 3 61

sync not working

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requ… (閱讀更多)

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requires the username and email to reset the password, but I have no idea what the username was.. any thoughts?

封存 1 118

Firefox Crashing After Closing when Sync Enabled

I recently switched to Linux on both my laptop and desktop computers, and I have started having an issue where after closing Firefox, the process does not end fully, lead… (閱讀更多)

I recently switched to Linux on both my laptop and desktop computers, and I have started having an issue where after closing Firefox, the process does not end fully, leading to a Firefox crash notice after a minute or two.

This seems to only happen when I have sync turned on. It always says "syncing..." and never finishes, and logging out of my account or turning sync off fixes this problem. However, I'd really like to be able to use sync across my two systems.

My laptop is running Pop OS, and my desktop is running CachyOS. Making a new account fixed this error for a few days, and now it is happening again.

Here is my newest crash report: https://crash-stats.mozilla.org/report/index/9adbdc82-3cfa-49b7-8bad-e6e590260319

Open 3 75

firefox not giving me my synced data

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happ… (閱讀更多)

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happen to my bookmarks or any of my other synced data.looked through the forums could not find anything that was even similar to my problem

封存 2 64

Lost reacently tab and password

One time after renstall firefox i lost my password... . they didnt sync. Today i lost my recent tab. Today i opened firefox and a saw a lot of tat without information tha… (閱讀更多)

One time after renstall firefox i lost my password... . they didnt sync. Today i lost my recent tab. Today i opened firefox and a saw a lot of tat without information that they were like blank page. I thought Firefox had crashed and I closed it and opened it again. And I saw Firefox open without any tab. In the history section, I followed the last Windows and tabs, but it was a one site, not all my tabs. What are you doing in Firefox? Damage to your User Information?

封存 1 27

I see all my devices synced, but unable to acces to tabs

I have a profil i didn't use since 22 days because computer issues I need to retrieve ALL my tabs from this device For some issues i could'nt to it all before. Now, i can… (閱讀更多)

I have a profil i didn't use since 22 days because computer issues

I need to retrieve ALL my tabs from this device For some issues i could'nt to it all before.

Now, i can see in my firefox profil pge, the profil exist. But if i go to my firefox installed in my new computer, i don't see THIS firefox device with ALL my VERY IMPORTANT tabs.

Is there any way to retrieve them ?

firefox from linux mint 22.3

thx

Open 1 181

Bookmarks import still messed up, now with double nesting and duplicate/triplicate directories?

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however … (閱讀更多)

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

已解決 封存 14 201

Synchonization

Hello guys, after installing the firefox on my new laptop i cant sync the data from previous laptop. I just dont have sync tab in my menu, or account, etc...

封存 1 120

Browser data suddenly wiped???

so i was using my pc (and firefox) normally, when i then turned off the machine as usual. when i turned my pc on again and opened firefox, everything was gone, i wasn't s… (閱讀更多)

so i was using my pc (and firefox) normally, when i then turned off the machine as usual.

when i turned my pc on again and opened firefox, everything was gone, i wasn't signed in and all my bookmarks and several home url's were not there, you don't need me to tell you that's not normal.

of course, i followed the most logical course of actions, i signed into my firefox account (from which i am sending this ticket), and expected all my data to magically sync, which it didn't, so i then tried to sync in manually, looking for any backup file on my pc (i couldn't find any, though i can't say i know what one looks like so...)

hopefully this can be fixed because i had auto-sync on and it would be a bummer to lose everything and slowly rebuild my browser ui from the ground up

thanks in advance, GR

Open 2 161