Firefox 技術支援討論區

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the docking station except for one issue with the newest laptop... The screen resolution, only on firefox on the one laptop, (everything else is fine) is completly out of whack. I have tried the zoom function but no luck. I have trawled the internet but all the solutions are from 10+ years ago and refer to different versions of firefox and windows. I am not a computer geek so please dumb down any advice.

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

When I hover elements, such as text, links, or buttons, the cursor does not change (as in, from the pointer to a hand when hovering over a link, etc.). Well, actually, it does change, but only for a small fraction of a second before returning to the normal pointer. This makes elements on web pages that have hover events almost impossible to use (such as drop-downs like the "Get Help" one at the top of support.mozilla.org) unless I left-click and hold while hovering over the element. This, of course, requires me to click on the element, which might have other consequences.

Hovering works fine with other browsers. This is on an M2 Mac. I have tried uninstalling and reinstalling Firefox

When I want to access a particular page the page appears and then immediately disappears. In another instance I can get to a site but some of the links won't work. When I try and use the link the page appears and then quickly an error 500 Message appears. These problems don't exist If I switch to ms edge. This of course is a pain to have to switch prowsers to reach these pages particular with the site that I can enter but can't use some of the links. Would really appreciate your help

Hi

my chatgpt used to work fine but it doesn't anymore since a while already. I cleared the cache, tried new tabs, logged out and back in etc... Still not working. Working fine on chrome.

Can you help?

thanks

Patrick

searching from URL address bar no longer works. Opens search page (start page) instead of results, adding a (unnecessary) step to searching and causing me to have to re-enter my search term. the 2024 trend across the tech industry seems to add unnecessary steps for previously single-step convenient/efficient processes.

On the start page.. It would be nice if you could change the background! Couldn't you fix it? Where you can have a number of different images, which you can change to. Such as nature pictures etc. And then, if you want to add your own background. Your browser would have become so much nicer then. :)

Help me get my right panel, that dissapeard back to right side where it belongs. It Disappeared!!!!!!!!!!!! My screen is filled them links!!!!!!!!!!!!! I'm 77 years old and have liked and used firefox for as far back as I can remember. I've read many posts that have said they have the same problem!!!!!!!! I really like Firefox and don't want to switch to another browser, but looks like me and many other dissatisfied customers to do also.

Thanks A lot for all your "NON SUPPORT."

Looks like you are going to force me to go to another browserI

Joe Mangino J.

joe.mangino.jr@gmail.com

As of a couple of weeks ago, or so, Firefox will not display a preview of an XLSX file. Is this due to a recent update?

This is coming from a DropBox account.

https://www.dropbox.com/s/x6co6qqddd5itfd/Hope%20City.xlsx?dl=0

Every time I sign into a site, Firefox asks me if it should save my password. I say: Yes. It replies: Password Saved. But it has not stored any of my passwords for over one year now. What is the problem? I have to insert my passwords myself.