Firefox 技術支援討論區

So yesterday, March 14th, we had a major snow storm which caused a power outage. When I finally got power back I now notice I can't open firefox without it just staying as a white screen (freeze). I can start it fine in safe more (hold shift and click on the icon). I just can't start it in normal mode.

My computer is using Windows 7.

What I've tried so far: 1) In safe mode I disabled every extension. Theme is already default. 2) Turned off hardware acceleration. 3) Cleared Startup Cache 4) Deleted Firefox from C:\Program Files (x86)\Mozilla Firefox and installed the latest version which seems to have installed it in C:\Program Files\Mozilla Firefox

Observations: 1) Changing the default user profile to a clean profile loads firefox fine. Switching it to my original profile causes it to freeze on load again. This leads me to believe that it's something to do with my profile. Possibly a corrupt file? 2)There are no error reports that I can find. 3) I noticed there was a firefox update rolled out on the 14th. Not sure if that has anything to do with this.

I've really like to not have to start a new profile. Is there anything else I can try?

Thanks!

HEB (heb.com) Blocks account access using Firefox

Firefox will load the site page but you can no longer access your account. it gives you the error message: error: invalid_request error_description: interaction session and authentication session mismatch. They tell you you have to use Chrome, they no longer support Firefox. I do not know where to ask for Firefox for help with this issue. HEB has blocked account access using Firefox and say they only allow Google Chrome

Hello,

Anyone else having a problem with firefox breaking itself and refusing to load any more pages till you forcibly close it? Open as many new tabs as you want, it will never ever load a new page. Open new firefox windows, still won't load anything. Open edge, chrome or IE and it will instantly load whatever page you want.

Close all the firefox windows and try and start a new one, firefox tells you it's still running and needs to be forcibly closed. Everything back to normal as soon as you do so, besides loosing literally everything you were doing.

I used to just think it was hackaday.io, but it's now clear it's entirely at random when it happens.

This is clearly a firefox issue that's been happening for at least 6 months or more. I've about had it, and am about to start looking for alternatives.

Unable to load "Survey" websites. Two recent examples: https://survey.walmart.com https://survey.voice.va.gov/ (this one has additional info after the slash for the particular survey)

How do I change my attachment opening settings in Gmail on Firefox? I could not do it yesterday, but not today. Also, other issues from early upgrades. quite aggravating!

It seems there is nothing in settings that can control this. Just update automatically or notify. I hate notifications. All day I get pointless, inane notifications. Is there anything in about:config that can stop it from updating every 5 minutes?

TDAmeritrade is merging with Schwab.com and they say my Firefox won't work and to CHANGE my browser.

What is the problem? I'm to old to keep up with your new changes.

Give me a simple answer that an 88 yo can understand.

Thanks Felix

fg144331@yahoo.com

OK I have been quiet about this issue for over a year. How difficult to put the cursor in the Search Box in the middle of the screen when Firefox loads? FWW the search boxes at the top of the page are close to worthless. One requires I know the URL address how often do you know the URL ? The other one is completely useless IMHO. And if it was useful what is the point of the Search Box in the middle of the screen? Something for me to Click In To. Let's think about User Experience where the application has well designed UI.