Firefox 技術支援討論區

Hi all,

Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on Windows - I've tried other web browsers to access iCloud web portal and Chrome's backspace key registers so its not an Apple iCloud problem, just Firefox. Is there a setting or do I have to wait for an update?

Thanks in advance.

No videos appear at all on Teachable, just a blank space where video should be. I have allowed video and audio (video and audio work on many other sites). I have cleared my cache. I have to use a different browser to use this site. I have also noticed other sites that have the same problem.

my mozilla vpn isn't working. Been using it fine for a year or so. Got a new debit card. I think that was the start of the problem. Said it couldn't find my account, however I can log onto firefox fine in the web browser. the vpn app redirects me to a web page to pick out my plan, i click on a plan and i get the error "problem loading invoice preview". Been like that for a few days. so I am unable to add my payment information. the web page showing the error's address starts as "https://subscriptions.firefox.com/products/prod_FvnsFHIfezy3ZI?device_id" I have tried loading it in both the firefox browser and the brave browser. I believe i am windows 10.

Office Depot.com continually says site maintenance on Firefox, but on Chrome it works fine. Only about half of my pages in the https://hopenow.breezechms.com app will load (just see a blank page), but work fine in Chrome How do I get them to work so I don't have to constantly switch back and forth. Be gentle with answers, I am not a geek, just a user...lol. Sallie

Since the update before the most recent one, web pages of major sites are not loading properly in Firefox on Mac laptop. Cannot load Hulu, MSN News, Booking.com, but they work fine on Chrome. I've used Firefox since its inception and I hate using Chrome, but it looks like I am going to have to, as I cannot get any response or support from Firefox. Is there any hope at all or should I just get used to Chrome? This is my second post--I attached screen shots to the first one, but no response, so I'm thinking they have no fix.

Can you suggest firefox browser settings that might be getting in my way? PNC bank suggested turning off my malwarebytes protection in order to use their site! Not an answer that makes sense to me.

I will also try to contact malwarebytes for their suggestions.

Thanks very much!

Seems like there is a bug on the Inquirer website and Firefox. I'm a paid subscriber and I cannot even load the page to sign into my account. It's fine on Safari. Any suggestions?

Hello,

This is an accessibility question. I believe firefox is the only browser that does not currently support aria-diabled. I was wondering if firerox is going to support it in the future or if there is a reason why they do not wish to support it?

I ask this because I know how much firefox values accessibility, so I was surprised to see it was not supported and assumed there was a reason why.

I don't understand what happened in the last 10 minutes where both my pc and my laptop can no longer open youtube videos in a new tab by right-clicking. I haven't made any changes, I haven't downloaded anything or installed anything new. The last firefox update for both machines happened yesterday between 1 and 2 in the afternoon. 18 hours after an update, I just lose a basic feature? I'm able to right-click and open youtube vids in edge. So it has to be a firefox thing... Any ideas or suggestions?

I've attached a pic to show you my right-click menu. I've never seen this menu before.

Firefox 64-bit 114.0.1 on Windows 11 with latest updates. When using Firefox, articles on The Guardian website are displaying with text overlaying images on the web page. The same problem does not happen if I view the same web page using the MS Edge browser on the same PC. This problem happens with every article I have viewed on The Guardian website, but I have not seen it on any web page on any other website. As an example, see the screen shots below of the same web page (https://www.theguardian.com/australia-news/2023/jun/14/charge-dropped-against-man-accused-of-killing-german-backpacker) viewed on Firefox and Edge.

I use outlook to merge my emails from several different providers. Due to a software update, I had to login and confirm the IMAP password of on particular email provider (web.de). Somehow this failed (both in outlook and directly at the web.de website via firefox), and I reset my password for this email. Firefox did not allow me to login directly into my mail on the web.de website, whereas I succeeded to do so in Safari. I updated the new password in outlook, all good. I turned off enhanced tracking protection, cleared all cookies and history, restarted the computer and still cannot login to web.de via firefox. Any ideas?

Can you tell me why these links will work in Chrome, Edge, etc; but not in Firefox? They are used for navigation on our website and our customers using Firefox are the only ones having issues. The links are not clickable for them.

Hello! About two weeks ago I opened up Firefox, and found that certain - well most - websites got switched to a very dark mode that broke the website. Websites like Joann had all the background as black and when searching I could only see what was brought up when I moused over the option. The Chell in the Rain website is completely black when part of the appeal is the artwork. Youtube? Black. Libby? Black. Accuweather? Black. Google Docs... that's actually fine.

I don't mind dark mode, but it's broken how several of these websites work.

There is a website where a certain page of it is broken but rest seems to work. How can I report this? I tried using private browsing to see if the problem was caused by cookies but it isn't. Other browsers work but firefox doesn't.

I have a large (1/3 of screen) black section at the top of each of my Firefox screens for CNN which will move upwards if I scroll but never goes away. Only comes on CNN page. Don't know how to remove it? See image attached below. Very grateful for help in removing this black section of screen. It may be some sort of advertising section?

I'm getting loads of SSL errors when trying to connect to various web pages. The errors don't seem to relate to the target pages, something in the connections fails.

The symtoms appear to be similar to this closed bug which doesn't seem to have been resolved. https://support.mozilla.org/en-US/questions/1378352

Two of the more recent errors were: SSL_ERROR_DECODE_ERROR_ALERT SSL_ERROR_BAD_MAC_READ

There were several more which I don't remember.

Has anyone come up with a resolution?

Hi

I log into my bank (in Australia) NAB almost every day. For about several weeks now when I successfully log in to the site it says "Service Temporarily Unavailable. Please try Later". However, if I use Chrome and log in (immediately after trying it wit Firefox) it logs in every time.

Can you please help me understand what might be stopping me from using Firefox on NAB website?