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Locked out of Firefox sync, formal request to delete personal data best solution?

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who … (閱讀更多)

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who do I contact to either get my account deleted so I can start again, or get an account reset option set to my e-mail address? Ultimately none of my devices are logged in, and I cannot find my backup code.

The impression I have so far is that you have to sign in with another e-mail account (which is what I have done now), but this is not the e-mail account I want to use.

If Mozilla are storing my name and contact details for the sign in, would the best route be a formal request for deletion of personal data?

Thanks

jim.clow 於 1 天前 詢問

jscher2000 最近回覆 於 6 分鐘前

restore data

hello to support team i bought a new laptop and install firefox and connect to my account and sync but my data does not restore! my bookmarks,passwords, extensions and ..… (閱讀更多)

hello to support team

i bought a new laptop and install firefox and connect to my account and sync but my data does not restore! my bookmarks,passwords, extensions and ....

what should i do?

please help me i need my data

mehrdadbcr 於 20 小時前 詢問

Seburo 最近回覆 於 20 小時前

Importing Bookmarks to New Mac

I got a new Mac Pro desktop (not new, but new to me, 2010 model), promptly Downloaded Firefox, signed in, tried to find where to Import all the Bookmarks that I've saved … (閱讀更多)

I got a new Mac Pro desktop (not new, but new to me, 2010 model), promptly Downloaded Firefox, signed in, tried to find where to Import all the Bookmarks that I've saved on my MacBook (over the last 6 years, hundreds on bookmarks; including about 30 that I use daily for work) ... COULD NOT FIND THIS AS AN OPTION ANYWHERE!!!! Went to the settings page... Went to Sync Tab... Hit Sync Now... NOW ALL OF MY BOOKMARKS THAT WERE ON MY MacBook have been Deleted & replaced with the only 2 Bookmarks saved on my 'new' MacPro!!!!!!!!!!!!!!! IT WENT THE WRONG WAY!!!!!!!! How can I get all my BOOKMARKS back and have them on both computers????? SOOOOOOOO FRUSTRATED RIGHT NOW! PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!! I had all my Bookmarks organized neatly into folders on the toolbar. THEY'RE ALL GONE NOW!

andrewd.cornerstone 於 2 天前 詢問

cor-el 最近回覆 於 2 天前

New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (閱讀更多)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Fozzie777 於 1 週前 詢問

cor-el 最近回覆 於 3 天前

Unable to get data backup after formatting and installing new firefox.

I have synced my previous account on old Firefox. After which I have changed my hard disk and installed new system and Firefox. I have login to my account but my previous… (閱讀更多)

I have synced my previous account on old Firefox. After which I have changed my hard disk and installed new system and Firefox. I have login to my account but my previous browsers bookmarks, password etc. data has been lost. What can I do. I don't have my previous hard disk with me.

Please suggest some way to backup my data.

gtulovers 於 1 週前 詢問

Seburo 最近回覆 於 1 週前

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (閱讀更多)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

osamamaqbool1 於 2 個月前 詢問

trakzelpatrick 最近回覆 於 1 週前

Search engine is not working

In my home, I have a computer with linux OS, so of course with my firefox signed with my firefox account; on the other hand in my job I have a computer with W10 OS: if I'… (閱讀更多)

In my home, I have a computer with linux OS, so of course with my firefox signed with my firefox account; on the other hand in my job I have a computer with W10 OS: if I'm signing in in It (firefox on windows), search engines is not working, after that If I execute troubleshot mode that working only this moment (in the next restart It is not working). If I'm using firefox signout account, after that It is working perfect!!!

Is there a problem (with signed firefox account in different OS)?


Thanks! I love using Mozilla Firefox!

ines.cozza 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前

Lost all by bookmarks, passwords which was curated by the last 5years of work, Can anyone help?

Hey, today i migrated to another laptop, i had forgotten Firefox password so i reset the password. according to the popup message by Firefox some data could be lost but i… (閱讀更多)

Hey, today i migrated to another laptop, i had forgotten Firefox password so i reset the password. according to the popup message by Firefox some data could be lost but i have lost all my data from bookmark to my passwords which was my last 5 years work. I really need those passwords can anyone help, please?

shivamanurag12 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前