Firefox 技術支援討論區

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1355554. Please follow up there, thanks.]

Need my account unlocked

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Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds.

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the loading icon just spins and spins and spins and spins and spins for.ev.er. Please help. I just want my browser to sync on different devices.

I've just set up Firefox Sync, but it is only working one way. I can see my computer's tabs from my phone but I cannot see my phone's tabs from the computer - if I use the quick access "Show tabs from other devices" it just spins a loading wheel with "Syncing".

Also, the "Send Tab" option when you right click a tab does not appear at all. Sending a tab from the phone to computer does not result in anything appearing on my computer.

Everything is set to sync on both devices, and I have tried to sync it manually. Both versions are up to date.

duplicate of /questions/1353322

Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number Password email: please reply to my email and unlock Facebook

edited email, password and phone# from public and search/spam bots view as this is a public community support forum.

Hello. I had to reinstall firefox and while i eventually managed to get my phone to sync with my computer, the browser asks for a primary password in order to see the saved logins. The problem is that i don't use a primary password, and is there any way i can get around this?

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it changed my most recent settings and i lost all my Bookmarks.

Hi,

during maintenance of my logins in my password manager I discovered that I still have the login data for a FireFox Sync account. I can login to that account and see my settings, but I actually want to delete the account completely. The problem: The mail address associated with that account does not exist anymore (changed the company). When trying to delete the account (or when trying to add a seconday mail address), Firefox Sync prompts me to enter a verification code that was sent by mail.

I'll never receive that code, as that original mail adress does not exist anymore.

How can I delete that FS Sync account?

Thanks, Frank

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it to my current Firefox profile? In properties of passwords in Firefox I don't have option to import from file, I don't know how to find option that will let me do it.

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-digit code that is sent to my email. I am unable to login to my email because the password in stored in my Firefox Sync saved passwords.

Attempted to reset my email password (Gmail) but I need to enter the last password that I used, which I have no idea since I’ve always used Firefox Sync and all I get from Google is “we are unable to verify this account belongs to you”. So not much traction on gaining access to my email account.

In my mind, I assumed that by utilizing Firefox Sync as a form of a password manager, I wouldn’t be in this situation as long as I knew my Firefox Sync password. I have since learned otherwise. I can sign-in on accounts.firefox.com but of course making any change requires that I put in the code that was sent via email.

I attempted to download Lockwise and again prompted to enter the code sent via email.

So at this point, I’m just wondering if I’m out of luck and although I know my password to my Firefox account that I’ll be unable to regain access to it or my email because I can’t access the 6-digit code being sent to that email.

Any additional support or suggestions are appreciated but I feel like I’m unfortunately at the end of the line here on what else could be done.

My iMac died. I downloaded Firefox onto my replacement iMac and signed into Firefox Sync hoping all my Plug Ins and Bookmarks would propagate onto my ne iMac but they did not. I keep getting a message from Firefox to complete Firefox Sync by adding another device. I just want the set up from the Firefox set up on my iMac that died. Is there any way to recover my old Firefox info onto my new iMac?

I just fired up a computer I have not used in like 6 months.

I tried to login to my CURRENT Firefox account which I use with 3 devices.

I go through the email + password + verification process but when I finally enter the verification code (sent to the RIGHT email address) Firefox says "wrong password" and shows an OLD email I used to use.

I changed this email twice at least in the past 1+ years so I am not sure what's happening.

Bonjour, J'ai supprimé par inadvertance les identifiants de Firefox pour iOS - je croyais que Lockwise allait remplir les champs à la manière de Lastpass (!)... Quand la synchronisation s'est faite avec le mac, j'ai perdu tous mes identifiants aussi sur Firefox browser - bizarement quelques jours plus tard alors que la synchronisation se faisait bien entre temps pour l'historique . J'ai arrêté Firefox Sync et j'ai pu récupérer une sauvegarde de mon profil. Sauf que quand je synchronise à nouveau, mes identifiants disparaissent ! Faut-il que je crée un nouveau compte ? Merci par avance pour vos réponses. C'est très ennuyeux. Je n'utilise pas d'autre navigateur/gestionnaire et tous mes mots de passe sont là.

I accidentally deleted a huge chunk of my history with "delete page/forget about this site", fat fingers! Is it possible to recover this history using sync?

thanks

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same (NixOS, Linux).

I can successfully log-in and enable sync on the new laptop: it's possible for me to see the list of tabs from the other device, open and sync those tabs, but other things are not synced or synced partially.

For example: of the 30+ passwords on the old device, only 15 are present in the new device; no theme or extension is synced, bookmarks seems to be properly synced.

I don't know where to get more info about the sync (besides the about:sync-log page, which shows no logs), so I can't really tell what's going on. Indeed, nothing changes if I press the "Sync now" button.

I also tried refreshing firefox or creating a new profile from scratch and sync that again, but to no avail. Do you have any suggestion? Thanks

I use Firefox on Linux/Mac/Windows - I like to sync my settings and addons as well as the default.

For some reason, Firefox does not like this and removes add-ons and settings ..

Does anyone know why it does hits and how I can tell Firefox to stop screwing with my sync settings.

Thanks in advance.