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Reconnect to my account

When I tried to reconnect I discovered that my email address had an extra letter and I was unable to receive the verification code. The solution was to click the firefox … (閱讀更多)

When I tried to reconnect I discovered that my email address had an extra letter and I was unable to receive the verification code. The solution was to click the firefox account icon in the toolbar. I did but there wasn't a drop down menu that would open my account page and allow me to add a secondary email address.

tjc0725 於 2 週前 詢問

Sync. Please stop or at least prompt!

I don't want to sync work and home browsing. So I do not log in to Firefox at home. A few days ago, I checked my worke webmail which is a GSuite account. Firefox recogni… (閱讀更多)

I don't want to sync work and home browsing. So I do not log in to Firefox at home. A few days ago, I checked my worke webmail which is a GSuite account. Firefox recognized my login and this morning synced my browsing history.

Normally I have up to 60 tabs open and I leave the browser on all the time. Nice and simple to check in on all the things that interest me or things I want to come back to.

You got it, This morning, all my open tabs are gone. All my local history is gone. I now have a shortcut menu bar full of links to work resources that I can't even access as they are behind the work firewall.

Could there not have been a backup made of what I had open? Does it not make sense that if there are tabs open it is not up to FF to decide to close them? Could there not have been a prompt that asked "Hey we want to sync." "This will close all your open tabs" "Is this OK?" Look, I know you want to make it simple and convenient, but please don't assume you know what that means to everyone. You ruined my day, not made it simple or better. Sincerely, kkrofft

kkrofft 於 2 週前 詢問

Can't use Google Authenticator (Android) for Firefox Account's 2FA

Hi, As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I ente… (閱讀更多)

Hi,

As in the topic. When I scan the QR code with Google Authenticator, the account is added and new codes start spinning (labeled Firefox ($email)). However, when I enter the visible code into the Enter security code input, I get "Incorrect security code" error (tooltip).

I can see Google Authenticator listed as a supported application, is this no longer valid?

I also tried typing the secret key into the app directly with the same results.

Thanks for help in advance.

Rafal 於 1 個月前 詢問

Rafal 最近回覆 於 2 週前

Did I just lost FOREVER my Google account/passwords?

So, there's this one thing, I had to reset to factory my computer due to bad performance and there was this problem which was the password of my Firefox Sync account, I c… (閱讀更多)

So, there's this one thing, I had to reset to factory my computer due to bad performance and there was this problem which was the password of my Firefox Sync account, I couldn't literally get access to the account because the password was generated through Firefox's password generator, nor I didn't even save it, so I ended up resetting the password AND THE BAD THING is that I literally lost all of my saved passwords for all of my Google Accounts, and one of those Google Accounts is my PayPal business account, so if PayPal requests a verification if it's really me and sends the verification to the Google Account I have no longer access to, then I am screwed enough. Any ideas of what to do to fix that?

eageafs 於 3 週前 詢問

eageafs 最近回覆 於 3 週前

Containers Issues with "Sync" and "Send Tab to Device"

I have my Firefox account synced across multiple devices, and I use Containers to manage work and personal browsing. The first issue is that Containers do not sync across… (閱讀更多)

I have my Firefox account synced across multiple devices, and I use Containers to manage work and personal browsing.

The first issue is that Containers do not sync across devices. Custom containers made on one device do not appear in others, even after manually syncing. Setting certain sites to only open in one type of Container also does not sync, and needs to be duplicated across all devices manually.

Further, when using Send Tab to Device the sending browser does not appear to take the Container the tab using into account, and the receiving device will open all tabs sent to it in a Personal Container. I can re-open in the desired container, and it works so far, but it would be ideal if:

1. Containers were accounted for when syncing, and 2. If Containers were accounted for when sending to another device.

cthulhu.calamari 於 3 週前 詢問

cthulhu.calamari 最近回覆 於 3 週前

Firefox Browser won't stay logged in.

I have a Mac and every time I quit Firefox, when I reopen the program all of my bookmarks and passwords are gone and I have to re-login to my Firefox account every time I… (閱讀更多)

I have a Mac and every time I quit Firefox, when I reopen the program all of my bookmarks and passwords are gone and I have to re-login to my Firefox account every time I open the program. Once I re-login all my passwords and bookmarks come back, but I don't want to login to Firefox every time I open the program. Is there anyway I can get it to stay logged in even after I've quit Firefox?

sjdysert 於 3 週前 詢問

jscher2000 最近回覆 於 3 週前

Update to firefox

Hello everyone, I recently just restarted and re-downloaded the new Firefox update but for some reason none of my bookmarks, passwords, tabs, history, or anything was sav… (閱讀更多)

Hello everyone, I recently just restarted and re-downloaded the new Firefox update but for some reason none of my bookmarks, passwords, tabs, history, or anything was saved. It basically wiped my Firefox clean and i don't know how to get everything back. Anyone know what I should do? Appreciate the help! Thanks.

Ace Mason 於 1 個月前 詢問

Mamoon 最近回覆 於 3 週前

Incorrect password when trying to create a new Recovery Key

I changed the email address for my Firefox Account today, which involved entering my password. The password was not recognized, despite having been used without any probl… (閱讀更多)

I changed the email address for my Firefox Account today, which involved entering my password. The password was not recognized, despite having been used without any problems in the past, and being stored unchanged in my password manager.

I managed to reset the password using my Recovery Key, logged in with it successfully, then tried to create a new Recovery Key to replace the now obsolete one. The process failed at the first step, however, claiming an incorrect password. I reset once more, again logged in with it successfully, and yet again I get an incorrect password error when trying to generate a new Recovery Key.

Obviously the password is working fine as I've successfully used it to log into this Support forum.

What could be the issue here?

Aerion 於 4 週前 詢問

cor-el 最近回覆 於 3 週前

Emails from Firefox Accounts

Hello, after setting up Account Sync in Firefox, I received an email with a subject of something like "Your friendly reminder: how to finish synchronization setup". I am … (閱讀更多)

Hello, after setting up Account Sync in Firefox, I received an email with a subject of something like "Your friendly reminder: how to finish synchronization setup". I am a Ukrainian user with an Ukrainian IP and English settings in my firefox account. But for some reason, the email sent to me was in a foreign language (Russian) which I don't know. I have no idea what is written there and why the email is in Russian. Is there a way to receive emails in Ukrainian or English in the future and not in Russian? With regards, Nick

Nick 於 3 週前 詢問

Very old information (such as bookmarks) is synchronized after reinstalling

Hi, Due to some problems I uninstalled Firefox and reinstalled it today. I'm pretty sure I clicked the sync button before uninstalling. However, when I reinstalled and lo… (閱讀更多)

Hi, Due to some problems I uninstalled Firefox and reinstalled it today. I'm pretty sure I clicked the sync button before uninstalling. However, when I reinstalled and logged in, the data from years ago was synchronized to my laptop instead of the latest data. Fortunately, Firefox on my iPad still has the latest data. What should I do now to sync Firefox data from the iPad to the laptop Firefox? Cheers. Martin

liujiahao1558 於 3 週前 詢問

cor-el 最近回覆 於 3 週前

what does 'Synchronized Tabs' include in the 'Firefox Account' menu on the Windows 10 PC ?

Hi, what does 'Synchronized Tabs' include in the 'Firefox Account' menu on the Windows 10 PC ? Almost everything seems ok, except for that. I can't find a comparable sync… (閱讀更多)

Hi, what does 'Synchronized Tabs' include in the 'Firefox Account' menu on the Windows 10 PC ? Almost everything seems ok, except for that. I can't find a comparable synchronization of the displayed 'Synchronized Tabs' list on my iOS iPhone.

mork edia 於 3 週前 詢問

Saved passwords and user names out of control! Sync control needed.

I've used FF Sync a few years now. On many devices. I even somehow gotten my wifes FF sync info mixed into mine. Super old user names/passwords going back 3 -4 old ones p… (閱讀更多)

I've used FF Sync a few years now. On many devices. I even somehow gotten my wifes FF sync info mixed into mine. Super old user names/passwords going back 3 -4 old ones pop up in selection.

So that issue and one more. I have a new laptop, which seems to have the last of my saved sync stuff. Currently I logged out for fear that a recently installed FF on ubuntu which has nothing on it would wipe it. I also have FF on android phone.

Here's what I hope top do, even if it means deleting FF on ubuntu and android, so that only FF on my new laptop is the only survivor. I beleive the FF browser cloud has zero saved user name/password info, so I'm afraid to sign in on my new laptop FF and what I have on it, which is what I want on FF cloud will get wiped by FF cloud?

Help!!

mawil10131 於 3 週前 詢問

mawil10131 最近回覆 於 3 週前

History of synced devices

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firef… (閱讀更多)

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firefox with theirs without me knowing it or being aware that happening. In this specific case I know it happened 100% and I just need somehow to prove it ... Thank you!

Anne_Polster 於 2 個月前 詢問

Anne_Polster 最近回覆 於 3 週前

  • 已解決

pair or sync 2 computers firefox - all open windows and tabs possible?

Hi! I have 2 apple computers running high sierra with updated versions of Firefox. The "laptop" has all my current work on it in Firefox using 7 browser windows with 60 t… (閱讀更多)

Hi! I have 2 apple computers running high sierra with updated versions of Firefox. The "laptop" has all my current work on it in Firefox using 7 browser windows with 60 tabs open. How do I get all that to open on the other computer "desktop?" On the desktop, the Firefox "synced tabs" sidebar is open and showing all the laptop open tabs...

I am logged into the same Firefox account on both computers which have different names in my Firefox account.

THAAANKS!!!

freedonspark 於 3 週前 詢問

cor-el 於 3 週前 解答

  • 已解決

How to use different themes on different computers but still sync all FF data?

Hello, Is there a way to use a different theme on one machine (light) and use the dark theme on a different computer but still be able to sync the data? I have tried this… (閱讀更多)

Hello, Is there a way to use a different theme on one machine (light) and use the dark theme on a different computer but still be able to sync the data?

I have tried this from a previous question https://support.mozilla.org/en-US/questions/1242818

Set services.sync.prefs.sync.lightweightThemes to False, but this does not work.

Did it on both macOS machines, closed and restarted the browser, and changing the theme on one browser ends up changing the theme on the other machine.

Is there any way to have to separate themes on two different machines?

Thank you!

muzzle 於 3 週前 詢問

jscher2000 於 3 週前 解答

Secondary email

Can someone delete my old firefox account. I believe the email I was to use is stuck as a secondary or backup email on an account that I no longer have access to and the… (閱讀更多)

Can someone delete my old firefox account. I believe the email I was to use is stuck as a secondary or backup email on an account that I no longer have access to and the primary on that was deleted years ago so I cant even do a password reset to get into that account to remove the secondary. I just want to create a new account with the email address I want to use.

justin.herrman 於 1 個月前 詢問

justin.herrman 最近回覆 於 4 週前