顯示問題標籤 顯示所有問題
  • 已解決

Why does my password work to sign in here but now I have to enter it to see saved passwords & it doesn't work?

Why was there NO WARNING FROM FIREFOX THAT I WASN'T GOING TO BE "ALLOWED" TO SEE MY OWN PASSWORDS STORED BY FIREFOX. Suddenly today in order to see my saved passwords … (閱讀更多)

Why was there NO WARNING FROM FIREFOX THAT I WASN'T GOING TO BE "ALLOWED" TO SEE MY OWN PASSWORDS STORED BY FIREFOX. Suddenly today in order to see my saved passwords I have to enter my Firefox password. I just changed my password successfully a half hour ago and I can use it to sign in here but when I enter the same password to see my saved passwords it doesn't work.

I stupidly relied on Firefox to have my passwords available to me but now I can't see them and so I'm locked out of EVERY ONLINE SITE I VISIT (over 50 sites). THANKS FOR NOTHING FIREFOX for screwing up my life. HOW CAN I GET ACCESS TO ALL MY PASSWORDS that UNTIL TODAY I could see. This is insane.

Asked by KC 2 週前

Answered by McCoy 2 週前

  • 已解決

How to reset the PIN that enable me to see a saved password. The guidelines suggested by Firefox are wrong

I Cannot reset a (supposed my) PIN that able me to view a password saved. Firefox asks me for a PIN which I do not know, when I want to reset the PIN it points me to "Set… (閱讀更多)

I Cannot reset a (supposed my) PIN that able me to view a password saved. Firefox asks me for a PIN which I do not know, when I want to reset the PIN it points me to "Settings > Accounts > Sign-in options", but neither in Firefox Options (that I have to assume is referring to with "Settings") nor Firefox Sync account settings there exists such a "Sign-in options". These are the steps I followed to locate "Settings" and "Accounts" and "Sign-in options"

1. I went to Firefox Options and searched for "Accounts" 1. I went to Firefox Sync Settings > Manage Accounts 1. Also I attempted to try with another account but I do not have / I do not remember the password if any, it is not the same of my main account password because it does not work.

But I could not get the given "Sign-in options". How can I reset the PIN or just delete it because I do not remember when I had to create it neither what it is?

I know the email and password of my account, Firefox could send me a PIN reset request to my email, the one I am registered to Ffx Sync.

Thanks in advance. Regards, Jorge

Asked by JorgeDaniel 1 個月前

Answered by philipp 1 個月前

  • 已解決

Firefox Sync does not sync bookmarks from Android to macOS

Hi! With the current version of Firefox installed on a Macbook and an Android phone and Firefox Sync (only bookmarks selected) setup on both of them, I can sync on both d… (閱讀更多)

Hi!

With the current version of Firefox installed on a Macbook and an Android phone and Firefox Sync (only bookmarks selected) setup on both of them, I can sync on both device without any error message.

After the sync, there is a new "Desktop Bookmarks" folder on the Android phone which contains all bookmarks from the Mac – nice!

On the Mac, however, the bookmarks from the Android phone don't show up. Searching for a bookmark created on the Android phone prior to the sync returns nothing on the Mac.

In the old days, there used to be a top level item "Mobile Bookmarks" on the desktop browser. There's no such thing on my Mac browser unless if I enable it explicitly with "about:config". But even in this "Mobile Bookmarks" folder, the bookmarks from the Android phone don't show up and the "Mobile Bookmarks" folder itself is removed again after the next app restart.

I've already verified the places.sqlite on the Mac with "about:support".

Thanks a lot for your hints!

Cheers, -sven

Asked by svoop 3 週前

Answered by svoop 3 週前

  • 已解決

need to return faulty laptop to seller after I have installed Firefox and synced, how to make passwords etc safe?

Returning faulty ebay laptop with my Firefox data on it - I bought a new laptop on ebay and had already downloaded Firefox when I discovered the machine was faulty. The s… (閱讀更多)

Returning faulty ebay laptop with my Firefox data on it - I bought a new laptop on ebay and had already downloaded Firefox when I discovered the machine was faulty. The seller has agreed to take it back and refund, but I am worried that the laptop now has all my passwords, bookmarks etc. Is there a way I can un-sync the faulty machine but keep all the Firefox data I need on my old machine? I am not at all tech-savvy, so need help in very basic terms, please! Thank you, namaste.

Asked by ali.aitch 3 週前

Answered by Wesley Branton 3 週前

  • 已解決

bookmarks changed

Hi, Since yesterday, after changing my passwort for firefox account my bookmarks are totally changed into very old ones. Where from got Firefox these old bookmarks (2 or … (閱讀更多)

Hi, Since yesterday, after changing my passwort for firefox account my bookmarks are totally changed into very old ones. Where from got Firefox these old bookmarks (2 or more years old) and how can I get back my actual list of bookmarks?

Asked by Matti 3 週前

Answered by the-edmeister 3 週前

  • 已解決

When I try to view my synched Android tabs on Firefox desktop, it only lets me "add device," even though my phone is already connected.

I have Firefox 75.0 for my Windows 10 laptop, and Firefox 68.7.0 for my Android phone. Both are synched to my account, and both devices list each other as being synched. … (閱讀更多)

I have Firefox 75.0 for my Windows 10 laptop, and Firefox 68.7.0 for my Android phone. Both are synched to my account, and both devices list each other as being synched.

And yet, when I click on "synched tabs" on the desktop, it only ever gives me the "send text so you can install and synch Firefox" option. Out of interest I tried this, and all it did was confirm that I am indeed already synched.

Now I have seen reference on the help pages to Firefox 69 (nice) for Android, but the Play Store doesn't list an upgrade option; aside from that possible issue I've no idea why it isn't working.

Thanks in advance for your help.

Asked by RetroRaiderD42 3 週前

Answered by RetroRaiderD42 3 週前

  • 被鎖定

I need an admin to remove my email address from the "this address bounced" list

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607 I had accidentally deleted the e… (閱讀更多)

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607

I had accidentally deleted the email address I use from my email server before trying to sign back in to Firefox Sync. I added it back, and made sure that it works. However, it is impossible for me to sign in at all any more because I'm getting the "Your Email was just Returned. Mistyped Email?" error.

Please remove my email address from the bounce list so that I can sign in.

Asked by marunz 3 週前

Last reply by philipp 3 週前

  • 已解決

Why does my new Mac Firefox make me log into Firefox account every time I open it?

Every time I start Firefox on my new Macbook, I have to login to my "Firefox Account" to get my bookmarks, passwords, and preferences. On my old Macbook Firefox is logged… (閱讀更多)

Every time I start Firefox on my new Macbook, I have to login to my "Firefox Account" to get my bookmarks, passwords, and preferences. On my old Macbook Firefox is logged in whenever I open it. How do I fix this?

Asked by Sue 5 個月前

Answered by rfkelly 5 個月前

  • 已解決

Is Firefox Account and 火狐通行证 the same thing?

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems t… (閱讀更多)

Hi, I'm a Firefox user in China. I originally signed up for Firefox Account and then saw the Chinese version of that (i.e. 火狐通行证), is they one instance of FxA? It seems that I cannot log in to 火狐通行证 using my Firefox Account email address but that's rather confusing.

Asked by Alan-Liang 1 個月前

Answered by Eve 1 個月前

  • 已解決
  • 被鎖定

Are pinned tabs supposed to be syncing across my devices?

I setup some pinned tabs on my work machine. Came home and installed Firefox but none of the pinned tabs showed up. Sync is turned on. I'm using macbook pro's in both loc… (閱讀更多)

I setup some pinned tabs on my work machine. Came home and installed Firefox but none of the pinned tabs showed up. Sync is turned on. I'm using macbook pro's in both locations.

Asked by dbmorley 4 個月前

Answered by Kiki 4 個月前

  • 已解決

My logins.json is empty after synchronized the account and I don't have old logins.json (no corrupt)

I upgrade Firefox Desktop, and succendly no logins sites available. No corrupt and the logins.json is empty. I don't have old logins.json to try. How can i recover the lo… (閱讀更多)

I upgrade Firefox Desktop, and succendly no logins sites available. No corrupt and the logins.json is empty. I don't have old logins.json to try. How can i recover the logins.json?

Asked by mynotas 1 個月前

Answered by cor-el 1 個月前

  • 已解決

Firefox Sync my bookmarks doesnt show.

Hi, When I ran firefox this morning it did not show my bookmarks, so I deleted Appdata folders and ran Firefox again. After I entered my sync account it logged me back to… (閱讀更多)

Hi, When I ran firefox this morning it did not show my bookmarks, so I deleted Appdata folders and ran Firefox again. After I entered my sync account it logged me back to my sync account, but I cannot see any of my Bookmarks. I can still see my bookmark on by mobile phone under Desktop Bookmarks.

I am attaching a screenshot that shows my sync window.

Please help.

Asked by cansel.isiksel 1 個月前

Answered by Chamodie Pubudini 1 個月前

  • 已解決

If i change my password, will i lose my sync data?

Greetings. I have been reading about this but i can't find an answer specific to my question. I want to change my Firefox account password, not because i forgot it, just… (閱讀更多)

Greetings. I have been reading about this but i can't find an answer specific to my question. I want to change my Firefox account password, not because i forgot it, just because i want a better one. Online you can read that if you reset the password (without the recovery keys), all data will be lost, but i don't want to reset it. I have access to my settings page and there is no warning in the "Change Password" option saying that if you change it, data will be lost. Also, in this page: https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password it says "We recommend changing your password periodically". So, is it safe to change the password if you know the current one and have access to the settings page? Is the "Data will be lost" warning only for when the password is forgotten and needs to be reset? Thanks

Asked by Mike 2 個月前

Answered by Mike 1 個月前

  • 已解決

Not able to find my saved passwords after updating Firefox

My Firefox updated automatically, unfortunately before exploring the updated version I as I usually do, deleted the Old Firefox Data Folder that I automatically created w… (閱讀更多)

My Firefox updated automatically, unfortunately before exploring the updated version I as I usually do, deleted the Old Firefox Data Folder that I automatically created when the FF updates. Now when I saw I lost all of my saved password bookmarks etc. I had more than 400 saved password :/ Its breaking my mind, What should I do. I used to delete the Old Firefox Data folder but happily nothing happened until now, How should I get back my previous data. ? I had very important passwords saved in that history. Even though I turned on the firefox sync but I didn't found any password still. Any help will be highly appreciated.

Asked by Ahsan 2 個月前

Answered by jscher2000 2 個月前

  • 已解決
  • 封存

500 error when trying to sign-in to firefox. What to do?

I get the same error when trying to sign-in directly from the browser menu and when trying to do it from mozilla website. I had to sign-in from Google Chrome even to post… (閱讀更多)

I get the same error when trying to sign-in directly from the browser menu and when trying to do it from mozilla website. I had to sign-in from Google Chrome even to post this message. I'm logged-in from my iPhone without any problem.

Asked by BG 7 個月前

Answered by TJung 6 個月前

  • 已解決

My mozilla account was blocked for security reasons

I reinstaled Windows on one of my pc's then i tryed to log in but my email provider has frozed my email adress because i wasnt logged in for long time. I reenabled it but… (閱讀更多)

I reinstaled Windows on one of my pc's then i tryed to log in but my email provider has frozed my email adress because i wasnt logged in for long time. I reenabled it but now mozilla is blocking me to log in any ideas what i shoud do? Thank you in advice.

Asked by pi4a955 1 個月前

Answered by cor-el 1 個月前

  • 已解決

my passwords doesnt sync after login

hi i have a account in firefox : [email address] i have many saved passwords in this account after changing windows on my laptop and install and login to firefox again, m… (閱讀更多)

hi i have a account in firefox : [email address] i have many saved passwords in this account after changing windows on my laptop and install and login to firefox again, my passwords dont load in options and sites. please solve my problem. thanks

Asked by hamed.paydar.68 1 個月前

Answered by the-edmeister 1 個月前

  • 已解決

Can I get access to my addons having deleted my Firefox Account?

I am the author of a few small addons on the Addons website, (namely Styling) and I didn't think that I would lose access to these by deleting my Firefox account. I have … (閱讀更多)

I am the author of a few small addons on the Addons website, (namely Styling) and I didn't think that I would lose access to these by deleting my Firefox account. I have regretted my decision to delete my account, because I have put a lot of time and effort developing these addons, and I can't login anymore with my deleted account :(

The addons are still on the Addons website, so is there some hope that I can reclaim my addons with a new account, or log in to the Addons website through some other method?

(More info: I deleted my account 5-10 days ago)

And if this isn't the right place to ask this, where can I ask?

Asked by Magm 1 個月前

Answered by McCoy 1 個月前