no trace of logins.json on update

Have update from 89.0.2 to 93.0 today, and like many others it seems been caught out by the assurance that passwords & logons would automatically be transferred. I've… (閱讀更多)

Have update from 89.0.2 to 93.0 today, and like many others it seems been caught out by the assurance that passwords & logons would automatically be transferred. I've found the advice about copying key4.db & logins.json from the Old Firefox data folder that has appeared on my desktop. The problem is I can see key4.db but there is no trace of logins.json. I have show hidden files enabled. Have tried searching the folder and still got no trace. NB there was also no logins.json in new profile folder until I created an account for this support posting, although I realise it may not create until a log on is saved.

The issue is the missing passwords are computer generated and only saved in my firefox browser, and there were definitely some saved with usernames etc.

I noticed a comment that logons.json is a text document. I only have 4 of those - AlternateServices, pkcs11, SecurityPreloadState & SiteSecurityService State. I assume none of these could be logins under a different name?

krffji 於 1 週前 詢問

mr.speedlight 最近回覆 於 3 天前

lockwise passwords empty

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how c… (閱讀更多)

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how can i find the listing of my passwords in lockwise? thanks.

massarogregory 於 5 天前 詢問

CMECb.ka 最近回覆 於 3 天前

Lost Passwords

Every week to ten days Firefox loses all the passwords I have createdand stored in the browser. This has now happened for the fifth or sixth time without me having done a… (閱讀更多)

Every week to ten days Firefox loses all the passwords I have createdand stored in the browser. This has now happened for the fifth or sixth time without me having done anything different. I have been using Firefow for over ten years and found it to be reliable and excellent however over the last months it is no longer reliable, extremely slow and hangs. On top of that I now have this recurring issue with saved passwords. The version is apparently up to date and I don't think has been updated within the last two days, but so frustratingly it seems you have taken an excellent product and turned it into a steaming pile of dung.

If I can't get this issue resolved effectively and immediately I really dont't see the point in continuing to use the product as I'm spending too much time trying to resolve issues that were never before a problem.

da-vigo 於 2 週前 詢問

cor-el 最近回覆 於 2 週前

Logins disappear

My logins in Firefox Lockwise keep disappearing. I can sync from my iPhone to get them back. But they continue to disappear on my computer. What can I do to make it stop … (閱讀更多)

My logins in Firefox Lockwise keep disappearing. I can sync from my iPhone to get them back. But they continue to disappear on my computer. What can I do to make it stop disappearing?

tom.gillem 於 2 週前 詢問

FredMcD 最近回覆 於 2 週前

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (閱讀更多)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

osamamaqbool1 於 3 個月前 詢問

trakzelpatrick 最近回覆 於 1 個月前

Restore the profile and than no pwd saving avaiable

Hi folks, the user deleted his firefox completely. But he had saved his profile folder. So I installed the latest version of firefox and loaded all the content from the s… (閱讀更多)

Hi folks, the user deleted his firefox completely. But he had saved his profile folder. So I installed the latest version of firefox and loaded all the content from the saved profile folder into the new profile folder - and he got his old ff back again. But all his pwds where gone - but that's okay, I made a printout of it all. Now he comes back to me with the problem, that none of the pwds enterd new will be stored. I was via teamvier on his pc - and he was right. I enterd a pwd, press the save button, get into the page, quit the page, call the page again - no pwd appeared. I compared all the setup parameter with mine, where everything works fine - there was no difference. So what can I do ? Is it a lockwise problem ? Thanks for any answer Michael

makdiver 於 1 個月前 詢問

cor-el 最近回覆 於 1 個月前

My firefox does not save passwords

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I c… (閱讀更多)

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I close down the laptop and re start it the next time I want to use it and go to firefox, none of the paswords I had thought I'd saved previously are there. This is very frustrating as I have a lot of places I visit which I had, in previous times using an earlier version of firefox, saved passwords which populated the correct places. I am no techie so really don't understand what has happened. Every time I want to get onto even my email, I have to leaf through my black book to find the necessary password and do it all manually.

Please can anyone help?

Johnone 於 4 個月前 詢問

FredMcD 最近回覆 於 3 個月前

Lost all my password

Hello folks I hope everyone is doing good :) I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I c… (閱讀更多)

Hello folks

I hope everyone is doing good :)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I was able to find key4.db file in the Old Firefox Data folder created after the refresh but I couldn't find the second required file "logins.json" to recover my logins succesfully.

Any suggestions or advice?

Thanks

sotsaner 於 5 個月前 詢問

·´¯`·...¸>-)))º> ~dbben 最近回覆 於 5 個月前

usernames and passwords disappeared

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I wen… (閱讀更多)

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I went to my online email and the same thing. I was afraid to log in to anything thinking that maybe someone had hacked firefox or something and had set something up to get my information. Or does this happen sometimes and there is nothing to it? Or did some link mess up all of a sudden and it can be fixed? If so, how? Or do I just have to re-log in to everything and have it save them all over again? Hope this isn't to confusing but I'd appreciate any help. thanks

pdsimdars 於 5 個月前 詢問

FredMcD 最近回覆 於 5 個月前

Firefox lost all my logins

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it… (閱讀更多)

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it. It is empty. I'm using linux and there is no problem with any antivirus, it is simply a Firefox 'classical' error!

WHY is this happening? What is in the mind of the programmer responsible for this error? I can't understand why is he unable to keep a single file intact?

Why Mozilla is blaming the user for not having a backup. Firefox is messing this file, not the user! Why don't you fix Firefox and stop blaming the user? Why don't you simply FIX THE PROBLEM? You are "working on it" for years. Is it rocket science to JUST LET THE FILE ALONE?

ogv41564 於 5 個月前 詢問

·´¯`·...¸>-)))º> ~dbben 最近回覆 於 5 個月前

  • 封存

0Kb logins.json file

Hi, I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt a… (閱讀更多)

Hi,

I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt and logins-backup.json. cert9.db and key4.db are still there and aren't empty. I'm on Arch Linux, so no previous version as well. Is there anything I can do to restore my passwords?

ingvar6 於 10 個月前 詢問

cor-el 最近回覆 於 10 個月前

  • 封存

all logins and passwords gone after unvoluntary logout and re-login

Hi firefox community, I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox coul… (閱讀更多)

Hi firefox community,

I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox couldn't 'connect to my account', which has never happened before - I was logged in ever since my firefox account was created. My current logins have been active, but when I tried to log into a website with a previously saved login and password - there was nothing. I then logged back into my firefox account, but all my logins and passwords are still gone. I tried manual sync, still nothing.

I am not sure if it happened after a specific update - I didn't notice when exactly I was 'logged out'.

tomasz 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

my saved passwords has been deleted automatically without any notice

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords… (閱讀更多)

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords, there isn't any beackup also. please help me!!!

RAj Sharma 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

saved login missing

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use A… (閱讀更多)

For a couple months now all my saved logins go missing daily, I'll save them & the next they'll be gone again, I already saw about the issue with AVG but I dont use AVG. Can anyone tell me how I can fix this, also is it possible I have a Trojan thats stealing my saved logins?

thierjung1 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

  • 封存

Firefox V73.0.1. Passwords and logins vanished. Help in related topic (old?) no good. Pls help!

I believe a recent up date erased or corrupted my logins file. I checked old threads and the suggestions do not work for me. I do not want to upgrade to W10 (7now) until … (閱讀更多)

I believe a recent up date erased or corrupted my logins file. I checked old threads and the suggestions do not work for me. I do not want to upgrade to W10 (7now) until I resolve this problem. Please, give the needed direction to recover them! They are extremelly important for me. Thank you! Isis

IWMc 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

My saved logins are gone from all of the devices, is there a way to recover them?

All of my saved logins are gone without a trace from all of my devices. I haven't added any new device and haven't changed sync settings recently, haven't even added any… (閱讀更多)

All of my saved logins are gone without a trace from all of my devices. I haven't added any new device and haven't changed sync settings recently, haven't even added any new plugins. They were all present a day or two ago and I noticed something was wrong when firefox stopped autofilling the login data. is there a way to check what's going on and what caused this? and also how to I get them back?

arsena 於 2 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

saved logins disappeared

hello since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem wi… (閱讀更多)

hello

since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem with Firefox profile (but error message doesn't show up fully so hard to see what is wrong).

Via shadowexplorer, I was able to export the following files from previous system recovery backups: key3.db key4.db & logins.json .

If I copy these to a new (or existing profile), the logins.json file is renamed to logins.json.corrupt

I have seen that there was a similar problem with AVG-users, but I run Comodo internet security premium...

Any clues how to retrieve the logins??

thx in advance!

kenny.smet1 於 2 年前 詢問

cor-el 最近回覆 於 2 年前

  • 封存

Logins don't sync with my android device. How do I recover logins using sync?

I did a refresh of Firefox on my laptop (Windows) and all my logins disappeared. I tried moving key4.db and logins.json files as mentioned on the board from other folder… (閱讀更多)

I did a refresh of Firefox on my laptop (Windows) and all my logins disappeared. I tried moving key4.db and logins.json files as mentioned on the board from other folders on my laptop but the saved logins list resets to empty. That is no longer an option.

I am using sync with an android device which still has all the logins saved. Sync, however doesn't update my laptop to sync the devices. I really want these passwords back and could use some advice on hot to do that. I'm not sure why sync doesn't sync the two devices and yes I have synced both devices.

billcbos 於 2 年前 詢問

cor-el 最近回覆 於 2 年前