Firefox 技術支援討論區

I have noticed in the last few days that Firefox is keeping my Mac from sleeping. This seems to have started around the time of updating Firefox to version 113.0.2 which happened 4 days ago. Any thoughts on how to debug this?

console.log(new Date().toJSON()); console.log(new Date().toISOString());

// Actual output: // 2023-05-27T04:21:13.004Z // 2023-05-27T06:21:13.005Z

// Expected output: // 2023-05-27T06:21:13.004Z // 2023-05-27T06:21:13.005Z

This happens only on Firefox and Firefox Developer Edition on one of my PCs and not the other. Firefox is version 113.0.2 (64-bit) and DE is 114.0b9 (64-bit)

Anyone experienced this before?

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox.

Can't get it to stop asking, which is made worse by the fact that nothing is selected to prompt it nor is anything stored for it to use.

hello,

i've facing this issue for weeks. i've completely abandoned windows server 2019 as daily os and installed windows 10 with latest patches. installed firefox and firefox developer as usual and did my same settings for years. but videos can't be played on reddit, twitter and linkedin. i tried to refresh browser, disabled addons (only ublock and enhancer for youtube is installed) to be sure. but still got nothing. in my laptop with same addons and same privacy & security settings could play videos.

twitter: https://i.imgur.com/rnPSWpd.png

linkedin: https://i.imgur.com/LPrBbuA.png

i can share everything that would solves the problem. thank you in advance.

I'm using the latest version of firefox, at the moment i had a trouble. Text of timeline zone of my facebook hidden, first timeline unhide but other timeline hidden. I'm restart my firefox, remove and resync ... but this error continue. I'm try other browser as chrome, brave no error. How to fix it? I'm the fan of Firefox but user experience too bad with this error I'm upload some images screenshot with error and no error with chrome browser. ++

I have always read downloaded .pdf files in Acrobat. I inadvertently changed the setting to "Open in Firefox" (I got a prompt and clicked it without intending to). I have changed the preference back to "Use Adobe Acrobat" in Settings/General/Applications, but Firefox keeps opening pdfs in a browser window. How do I get Firefox to abide by my preference setting?

First time ever. Tested other browsers, sound works fine. Changed no settings when it suddenly went silent. Refreshed. Uninstalled/reinstalled. Nada/nothing. So to not feel as if I've lost my hearing, I won't be using Firefox until there's a fix on their end, already tried everything suggested in troubleshooting and refreshed. It's just not playing well with Win11.

Locking this thread.
Please continue here: [/questions/1414176]
uninstall bing and micro soft edge...new email xxxxxxxxxxx@gmail.com

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

I have been trying all afternoon and no matter how fast I am, I am getting this message.

Document Expired

This document is no longer available.

The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

When I click Try Again, I get logged out of the website I am on. What am I doing wrong? Is there a way to extend the time so I am able to reasonably enter the data into the form and not have it time out. I was able to the enter this information in the past without a problem.

The website is https://www.mysynchrony.com/ and I select one of my accounts and I am trying to add a bank account and I am unable to do so. Please help.

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a weird pixelated border around the video.

Message We are unable to process your request at this time Please try again in 1 hour

Have tried rebboted laptop run windows defender offline scan. Does not work on any of my accounts Same problem in Chrome and Edge!

Sometime in the past few weeks the quality of any video I watch from any source has turned awful. Too much contrast, too vibrant. I checked all my settings on my monitor, and all is as it should be. I'm a photographer and aware of image quality and settings. Still images are perfect and the monitor displays stills correctly. My monitors are working fine. When I checked videos via Google Chrome, they all displayed perfectly. So, I can only deduce that it's a Firefox browser issue. I haven't added any new add-ons or extensions. I know that the browser has updated at least twice in recent weeks.

I have attached a screen shot of the difference between a chrome and firefox video. Please help. I don't want to change to using chrome. Thanks in advance.

Hi,

Firefox is great but is there a way to add the Help => About Firefox webpage in Firefox home page? This is to simplify Firefox updates. Because although Firefox downloads updates, you still need to activate Help => About Firefox to update the Firefox version.

In Chrome you can add this to home page: chrome://settings/help and when you open Chrome it goes to this page and updates itself.

Does Firefox have the same capabilities so that we don't need to wait on users to click on Help => About Firefox to update Firefox?

Thanks and regards,

QB

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads.

I tried refreshing firefox 3 times but it got stuck in the "almost done" part and I had to quit firefox each time since it would not complete the process.

What else can I do?

Thanks, Martha

I've tried everything to fix poor picture quality when streaming "third party" videos, e.g., YouTube. Colors are washed out; weird contrast; everything looks like it's coming through a haze. Streams from Netflix, Amazon look normal. And sorry, guys, the same third party streams from YouTube et al. look totally normal in the MS Outlook browser. Have tried all kinds of settings and rebooted as well. No change.

Please advise. This problem appears to be unique to Firefox.

Hi all,

I'd like to select Outlook as my default preference for mailto - but it's not in the list.

Could you please help me how I can add it there, so mailto events will use my installed outlook client?

Best

Hi,

I've imported around 200+ passwords from another web browser as '.csv file' in Firefox from option of 'import from a file.'

During the import, I was logged into my Firefox account as well.

But, after resetting PC, I downloaded the Firefox and logged on with my Firefox account, and there are only 29 passwords showing up, rest of the passwords are not there.

And, now I do not have access to that .csv file as well.

I am on Windows 11 and had reset my PC with option to 'Keep My Files' so there is no data loss as per my side or on the hard disk drive.

Please help me to get those passwords back. They are extremely important to me.

Thanks in advance!

i cant move the tabs around in the task bar. my firefox version is up to date, but yesterday-ish my laptop forcibly updated itself. its still on windows ten, but thats the only thing i can think of other than installing a kidpix four emulator that may have caused the problem

Two days ago, my firefox browser started not restoring the previous sessions. I changed nothing in the configuration and I don't remember I had a crash. The option "Restore Previous Session" does not appear in the "3-bar menu > history" and it appears grayed in the History Firefox main menu.

What I've already tried or verified following the instructions of mozilla forum: 1) Settings > general > “Open previous windows and tabs” is checked as it always have been; I unchecked and and rechecked but nothing changed; 2) Settings > Privacy & Security > “remember history” is selected. Also tried to Settings > Privacy & Security > "Use custom settings for history" with "Always use Private Browsing mode" not checked. No success 3) I also deleted sessionstore-backups folder under my profile. The new created folder, even after closing some new sessions, has only the "recovery.jsonlz4" and "recovery.baklz4" files. There is no "previous.jsonlz4" inside which seems weird. 4) through about:config I checked that browser.sessionstore.resume_from_crash was true. In fact, I have Firefox in a second computer with no sessions restoring problem. I compared all browser.sessionstore.xxxx variables and the values are the same.

I still have the problem and do not know what to try next. Reset Firefox?