Firefox 技術支援討論區

I haven't been able to update Firefox (Mac, desktop) since version 82 because all updates use a font I can't read. Websites are displayed correctly, but bookmarks, most Firefox preferences (including about:config), tab headings and search imputs are as shown in the screenshots.

Today I downloaded version 90 and it's still happening. Please see the screenshots of the Firefox welcome screen, and the font selections in the preferences. The version for the screenshots is a new, clean download using default settings, with no addons or bookmarks.

I don't know if the font is a real language or not.

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

Systems: MacMini (2018) running Mojave 10.14.6 Windows 10 Pro v20H2, build 19042.1165, experience pack 120.2212.3530.0

Ever since FF v89 when I go into FF Settings in either system none of the options I have selected display an 'X' in that option's checkbox. In previous versions when I clicked in an option's checkbox an 'X' would appear and disappear when clicked again.

No more.

I've tried changing the theme to Dark, Light, System . . . no change to this issue in either my Mac or pc: I cannot see an 'X' in any option's checkbox in FF Settings.

Please see attached screenshots. They are with "Dark" theme, but its the same no matter what theme I choose.

How to get my Settings choices to show that I have checked off this or that option?

Solution??

-((

Thanks!

For many years I have opened my email account at Columbia.edu from the book mark containing its internet address; for the last couple of days, I always get the same answer:

"Bad Request Your browser sent a request that this server could not understand."

also, the tab of the page says: "400 Bad Request"

The account works well with other browsers.

Can you help me to fix it?. thanks so much, Juan

For starters, I want to type my search in the larger, lower search bar, but more often than not, what I'm typing shows up in the smaller search bar that is higher up on the page and not on the bar where I'm typing. That is annoying.

But even more annoying: whenever I start to type what I want to look for, a drop-down menu appears with lots of suggestions for me, and those suggestions hide the lower search bar. As soon as I type one letter, the drop-down menu appears with lots of guesses about what I want. I don't want suggestions cluttering up my page ~~ I just want to type without all of that clutter. I'd leave an added image, but it won't let me take a screen shot of what I'm talking about.

Is there any way for me to disable the drop-down menu with suggestions? I HATE IT! Just let me type what I want to find!

v91.0 dated 8-10, caused all Dark Mode add-ons to stop working, it stopped exactly when the update was installed. Also, dailog boxes do not accept entry... seems this update messed up a lot of funcionality Anyone see this?

I Box to check: Email me when someone answers the thread, does not allow input to the check box

Bill

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I truly hope the developers at least refer to this site for concern requests for fixes.

It seems every about:config fix for the spacing of the bookmarks as well as the photon/proton fixes are doing nothing on Firefox version 91.

Is there anyway to get a simple checkbox that fixes the views for desktop? The whole world is not working on tablets or phones and this is so frustrating to see functionality continually broken with updates that are obviously required because of security issues that plague the online world.

Can any developers please respond to when users can see a fix to this issue? I know this is far from life ending but it breaks the visual aspect of the browser so badly.

Hope someone can help.

When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to happen recently.

It is not my computer settings, I've tested this in Safari and it works normally. This makes videos unwatchable. It is like a dark screen suddenly appears over the video and only comes off if i move the cursor. It happens with netflix and prime but not youtube, udemy.

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the Work container. I would also like to edit the list without needing to manually visit each site.

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how to contact Mozilla which is extremely messed up. Does anyone have this info?

I used to use a lot the three dots next to a webpage to share the page via airdrop (to have it/share it with my own phone or others'). Now the three dots have disappeared and, although I read here that I could do that by right clicking the page, the option for SHARE does not appear. Can you please explain how to do this now? (I use a Mac).

Bing somehow auto default set as my search engine and i need google as my default. when i drop down menu to change it gives no options, it only says "a browser" with Firefox logo next to it. i need help to fix this issue please! tyia:)

macOS 11.6.1 Firefox 95.0

I had the same problem early this year - when I quit Firefox, it takes maybe 15 seconds or more to actually quit or it doesn't quit at all. So, I have to keep doing a force quit.

There was no solution earlier this year except, I discovered, to completely uninstall Firefox and reinstall - which cleared the problem completely.

Except, over the last 6 weeks or so, the problem has returned.

Before I completely unistall and reinstalll, are there any suggestions to fix the problem, preferably permanently?

Thanks,

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

When I go to https://squareup.com/login the entry fields do not appear in Firefox. It's impossible for me to access my Square account through Firefox currently, which I use for client invoicing. I have no trouble logging in through Chrome. Screenshot attached.

I have Privacy Badger and AdBlock installed for both browsers. I tried disabling them for Firefox just to see if that was the issue, but it made no difference. I am using an iMac running macOS Catalina version 10.15.7. My Firefox Browser is version 97.0.1, and currently shows that it's up to date. My Chrome browser is version 98.0.4758.109, also up to date.

Netflix and Prime Video do not allow video playing and give me errors associated with Widevine. Thing is, all the threads I have found about Widevine issues for Firefox on MacOS say that new widevine is not supported on or before MacOS 10.11.

I am using a MacbookPro 13" 2012 Running MacOS 10.15.17 (Catalina) Firefox 90.0.2 (64-bit)

Installed Firefox 78.9.0esr as suggested roll back solution and it did not change anything. Reinstalled Firefox 90.0.2 and now Firefox Plugins section is is telling me that "Widevine Content Decryption Module provided by Google Inc. will be installed shortly." but it doesn't seem to change. I have always stayed updated on MacOS and Firefox versions, and suddenly in early 2021 this has become an issue that persists to date.

Is the current status of Widevine for Firefox on MacOS BROKEN?

There are no roll backs that seem to work, and I can't find anyone else with my MacOS and Firefox versions that are reporting the same problem. Streaming is not only the way of the future, it has been the standard for media viewing for over 5 YEARS. Firefox needs to figure how to make widevine work from the get go or it will quickly go the way of the dinosaur.

I don't WANT to use Chrome (thought I currently do for Netflix), please don't suggest that as a solution.

I'm using the latest version of Firefox on Mac High Sierra and sometimes it has the issue where the letter y is missing in the body text, but for one website, and only one, it breaks the URL https://www.optus.com.au/about/sustainability/community/donate-your-data (see screenshot) which seems odd as the URL displays correctly in the URL bar.

Starting this AM, Instagram won't load (MacOS 11.6; Firefox 94.0.1) -I just get a greyed out IG icon. The problem does not happen either on Firefox Mobile or on Safari, or on any other website I've tried on the Mac.. The very first time I tried this morning I got an error message about some technical problem with connecting, but now don't even get that. I have closed and restarted Firefox and rebooted the Mac. (Also turned off any adBlockers -- although when Firefox *thinks* it's finished loading IG there are no ad servers or trackers shown.)

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tried the http3 fix (as indicated via e.g. https://support.mozilla.org/en-US/questions/1364124), but without any success.